We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Dr. Barrios”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
The Gainsborough Hotel
Ranked #809 of 1,077 Hotels in London
Reviewed 7 December 2017 via mobile

The hotel is well located and has a good entrance. However, I booked online and they never sent confirmation. I called to confirm they has received my payment and they said yes. When I arrived they gave me a different room from the one I booked (a twin double bed) so I was forced to share bed with a colleague. I needed to pay again for breakfast because they said I had not paid for it. I asked for my receipt and they say they couldn't give me one for security reasons...i am the client!

Stayed: December 2017, travelled on business
Thank Lina B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (490)
Traveller rating
Traveller type
Time of year
Language

5 - 9 of 490 reviews

Reviewed 20 November 2017

We have stayed twice at the Gainsborough. Considering the location and price I'd say it's an excellent deal. I'll likely stay there again in the future. The staff - Nuric, Davor, Marco especially - were very friendly and helpful. We had an issue with the bathroom when we first arrived, and rather than ask us to be patient and wait for a plumber they moved us immediately to another (and for us a preferable) room. I like the proximity to the South Kensington tube stop and the museums in the area. The breakfast is minimal, but there are more than enough local restaurants to eat at to make that a trivial issue. The rooms are comfortable, though we did have the experience of being next to the noisy lift the first time. Internet is adequate, though a little slow. Could just be where we were located.

Room Tip: Avoid basement and being next to the lifty
See more room tips
Stayed: November 2017, travelled as a couple
Thank Phil D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 November 2017 via mobile

I rely like the englisc style of this hotel. Very god central posiscion in london. Ho mangiato very god anche se the cibo italiano is better. Thank to the staff for avermi helped with my bagagli. Arrivederci e grazie!

Stayed: November 2017, travelled as a couple
Thank CristianoMalgioglio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 November 2017

I would like to thank Marco, Davor, Nuria, Nadia and the nice people in the breakfast room for the great care they took of me and my husband! They were extremely kind and helpful. They guided us and answered all our questions! It helped us to see nice places we would not else have seen!:) The rooms are small, and they more or less need refurbishment, therefore this hotel is not expensive, and the location is top!
We look forward to see these nice people again! Thank you once again!
Kind regards
Jan Morken & Jytte Toft Nielsen

Stayed: November 2017
Thank Jytte T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 November 2017

This hotel does have positives. It is a sensible price for the area, the Natural History museum and Science museum are on your doorstep and the reception staff were really friendly and helpful.
However, there were definite negatives. Firstly the room was very dated (so dated the decor is borderline back in fashion) with some bodged repairs, I can live with that for a budget price. I picked up a hygiene wrapped glass next to the tap and proceeded to drink a couple of glasses of tap water. Once my thirst was quenched I saw a tiny sticker below the shelf saying 'not drinking water.' I stay away a lot and this is the first time in the UK I've seen this (no need to worry, I wasn't ill after). Surely if you are saying it's not safe to drink then ideally provide a bottle of water and certainly don't put glasses right next to the taps! For these reasons I would've given 3 stars but I was put in a room next to the lift, the wall next to my bed was literally the lift shaft wall. Considering the lift is about as old as London it takes an age to travel up the few floors and sounds like it hasn't been oiled since the day it was installed. Therefore sleep was not an option, not ideal when I only spent about 9 hours in the room in total.

Room Tip: Avoid a room that is directly next to the lift
See more room tips
  • Stayed: November 2017, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank liamw812017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these London hotels
South Kensington
The Exhibitionist Hotel
The Exhibitionist Hotel
#229 of 1,077 in London
552 reviews
South Kensington
The Queen's Gate Hotel
The Queen's Gate Hotel
#381 of 1,077 in London
1,035 reviews
South Kensington
Montana Hotel
Montana Hotel
#432 of 1,077 in London
836 reviews
Show Prices
Show Prices
Show Prices
South Kensington
Eden Plaza Kensington
Eden Plaza Kensington
#665 of 1,077 in London
873 reviews
South Kensington
Rydges Kensington London
Rydges Kensington London
#377 of 1,077 in London
1,202 reviews
South Kensington
Radisson Blu Edwardian Vanderbilt
Show Prices
Show Prices
Show Prices

Been to The Gainsborough Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Gainsborough Hotel

Address: 7-11 Queensberry Place | South Kensington, London SW7 2DW, England
Region: United Kingdom > England > London > South Kensington
Amenities:
Bar / Lounge Free Breakfast Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#392 Luxury Hotel in London
Price Range: HK$823 - HK$1,690 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Gainsborough Hotel 4*
Number of rooms: 49
Official Description (provided by the hotel):
Imagine an English country home magically whisked to the most exclusive London borough, and you have The Gainsborough. Named after the celebrated artist, The Gainsborough combines the attractive style of bygone days with an easy informality. To stay here is to enjoy London of fashionable South Kensington, Harrods, the restaurants and antique markets, pubs and delightful backwaters of Chelsea and Knightsbridge. You are at the heart of the capital's culture too with great museums - Science, Natural History, the Victoria & Albert - nearby; and for music lovers, the glorious Royal Albert Hall is just minutes away. The well-stocked lounge bar is the spot for a leisurely drink or a snack from the light menu. With 24-hour room service, butlers on immediate call and a reception ever ready to meet your needs, nothing is too much for our attentive staff. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Agoda, Expedia, Fastbooking, TripOnline SA and HotelQuickly so you can book your The Gainsborough Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Gainsborough Hotel London

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing