I stayed at the hotel on 20/05 which was pretty good.
The second time which was 9th June which was a horrendous! There was some confusion about the company discount rate despite i have confirmed with the booking team twice before. Still got rejected the rate at the check-in desk. My boss was abroad so I couldn't speak to anyone to solve the problem. It was 22.30 so I've asked the staff what the best price they could offer, they offered me a price even higher than the one I found in my own app! This clearly shows that how unwillingly they wish to help or they just don't care...I stayed half of my night in a price that I could've checked in anywhere for a whole night!
There are many hotels that are more accommodating in the Southwark area, I'd avoid this one.More
- 00 44 20 7722 7711
- Room service