I want to start off by saying the food is absolutely fine, very tasty and nicely presented.
The reason for just 3 stars is more about the staff. Again, they are very polite but the impression we got was that everyone is super 'helpful' in terms of running to you to ask how they can help, but they do this to every table, rather than sort out one thing and ask again, that they end up doing nothing.
One came to us with the menus and asked if we wanted water. We said yes to sparkling. Nothing happened for ages, chased once, nothing. No one came back to take our food order. Then we asked again (by saying we ordered sparkling water but nothing came), and the lady ran away to get us some (while we shouted if we could order food at the same time)... She came back with bottles of tap water and turned around, so we reminded her we ordered sparkling. She said 'But this is complimentary anyways, we don't charge for tap water...'.
We said we knew that but we ordered sparkling and would like to have that. At this time another waiter barged in and said he could take the order... so we ordered via him and asked again if we could have the sparkling water.
I think we saw 3 or 4 service staff up to this point....
But after that, I enjoyed the food experience very much....
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