I took took my boys aged 6 and 3 to do Tree top nets primarily. I would rate this as 4 circles - Lovely staff, particularly when it emerged that when my midday booking couldn’t be found, it appeared that baby brain here had booked for the previous day, not today. The staff simply moved my booking to today but for 30 minutes later, which I was eternally grateful for especially when the next available slots weren’t until 3.30pm. This kind of customer service and understanding is what would make me go back. I do think it is expensive however and there should maybe an option for younger kids. My 6 year old who was full price at £20 had had enough after one hour, the 3 year old after 40 minutes!!!! It was fun though.
Brockhole in general - I think the management should look at the toilet situation by the tree net base and the adventure playground. They’re “upper market” portable toilets, smell quite badly and there’s no running water for the wash basins, only hand sanitizer! I didn’t think this was very hygienic at all. The other toilets by the house were out of order so there were no hand washing facilities anywhere, only in the lake! Bins were overflowing. Slow service in the little cafe by the playground BUT again, very lovely staff when I got served. Could do with some more picnic tables and another parking meter as well to reduce the massive queue to buy tickets.
Adventure playground really good and the grounds very pretty against a spectacular backdrop/setting. Mini golf was a hit.
Could make the day here as cheap or expensive as you like but considering this is supposed to be the Lake District Visitor Centre, I think some improvements could be made.
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