We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice food shame about the service!”

Bryson's Tea Room & Craft Bakery
Ranked #4 of 4 Dessert in Keswick
Dining options: Breakfast
Restaurant details
Dining options: Breakfast
Reviewed 4 weeks ago via mobile

Bryston’s do some lovely food. The issue is the service though. And this isn’t a one off experience. This time we had to wait a long time for a table, a long time to attract someone’s attention to get served, and then quite a wait to be served. We were first served with dirty cups and cutlery. When my cheese scone arrived after this, the waitress barely even looked at us or the table but just shoved the plate down. I know they’re busy and the food is good, but surely a smile or two and a bit of customer service wouldn’t be too much to ask?

Date of visit: August 2021
1  Thank Digbyziggy
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Write a reviewReviews (832)
Traveller rating
Traveller type
Time of year
Language

7 - 11 of 832 reviews

Reviewed 4 weeks ago via mobile

Although it was busy, we were seated quickly in the upstairs. We ordered kids cheese on toast and hot chocolate and adults had bacon and brie panini with chips and salad. The kids hot chocolates were crammed with flakes, cream and marshmallows and the food was excellent. We also bought some fondant fancies and honeycomb tiffin from the bakery downstairs for later. An excellent place to go for food, and the staff were friendly and helpful.

Date of visit: August 2021
Thank Sightseer43519841204
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

A good choice on the menu. Lovely to be able to sit out in the sun in the late afternoon. Drinks, cakes and panini were all very good. Service from the member of staff who took the order and took payment wasn’t great - he wasn’t particularly friendly and was rather abrupt. But other than that, all was great.

Date of visit: July 2021
1  Thank JLM68635
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Service lacked attention to detail and was slow compared with other restaurants and similar we visited. Food was average.

Date of visit: August 2021
    • Value
    • Service
    • Food
1  Thank B7651JDshannonc
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 5 weeks ago

The coffee was average at best, which was a shame. Scone was fine, viennese whirl was excellent. Staff were pleasant enough, although there was little interaction with them.

Date of visit: August 2021
    • Value
    • Service
    • Food
Thank T542TMdanielf
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Travellers who viewed Bryson's Tea Room & Craft Bakery also viewed

 
Keswick, Lake District
Keswick, Lake District
 

Been to Bryson's Tea Room & Craft Bakery? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
© 2021 TripAdvisor LLC All rights reserved.

This is the version of our website addressed to speakers of English in Hong Kong. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu.