We visited the SPA Hotel for our Anniversary. We had lovely memories of the Hotel because it’s where my husband and I met and we wanted to mark the occasion by staying there again. I spoke to a member of staff asking if we could have a quiet room. On our arrival we were not disappointed. Our room was beautiful and very comfortable, we were welcomed by beautiful decorations and chocolates. We had a lovely stay, will definitely go back. Thank you for making our special day amazing!

Stayed here to celebrate my boyfriend’s 40th birthday and we had a wonderful time. I was able to communicate smoothly with the hotel beforehand via email to arrange things, and the service we encountered during our stay was excellent. Our room (a spacious one) was huge and very luxurious, and the bed was extremely comfy. A special mention for the restaurant - the food was really exceptional and they also brought out a mini dessert for my boyfriend’s birthday, which was a lovely touch. I’d highly recommend this hotel to anyone looking for a nice mini break in Tunbridge Wells.

We have just spent our 18th New Year’s Eve at the Spa Hotel, as we keep on returning you can guess we are very satisfied customers.

As usual, we attended the New Year’s Eve Gala dinner dance which started with champagne and canapes in the Chandelier room, then we moved next door to the beautifully decorated Royal Suite for the main event, as usual this was a very enjoyable occasion. The five- course dinner was delicious (I had the vegetarian meal, and my husband chose the meat option, both were equally good), the service throughout the evening was excellent and the evening ended with dancing after the meal was finished and more champagne at midnight.

The Spa hotel was built as a private house about 250 years, other areas date back over 140 years to when it became a hotel and other parts are newer still, consequently not all bedrooms are the same; personally, I like this as each trip can be a little different. Some rooms are traditional others are decorated in a more modern style. On this occasion we had a lovely spacious room on the third floor that had a wonderful view of the hotel’s gardens and beyond. Everything was very clean, the King -sized bed was comfortable and plenty of storage space was provided . The bathroom was also spacious and clean, with room for a large walk in shower and an entirely separate bath tub. Our room had air conditioning but I’m not certain that every bedroom has this. Since the rooms are all so different if one has special requests such as: the need for completely step -free room access, air conditioning, garden view or you just need a very quiet room then it’s best to book directly with the hotel and specify your needs at the time of booking to ensure a pleasant stay.

Whilst staying we used the hotel’s swimming pool. Although the pool is quite small, I have never known it to be crowded. Towels can be collected at the swimming pool reception and a token to enable one to lock the lockers. The pool felt a bit chilly at first but was ok once one started to swim. The hotel also has a gym but as I didn’t use this so I cannot comment upon it. Outside there are lovely grounds to be enjoyed – these are especially nice during summer days.

We stayed an extra night and had dinner in the Orangerie Restaurant – a pleasant conservatory style venue. Service was excellent and the food well cooked and tasty. The menu is currently rather limited (although we had no difficulty in finding something we liked). I daresay that in these difficult economic conditions it may not be commercially viable to offer a larger choice of dishes at present. The hotel is in walking distance of Tunbridge Wells town centre so other eating options are available if the Orangerie is not to your taste.

Overall, we had a great time. Thank you to all the staff who made the experience so enjoyable. We look forward to returning for the 2023 New year party (if not before).