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All reviews hot tub indoor pool meadow suite booked a small double room big bay window riviera suite no hesitation in recommending this hotel first class enjoyable week steam room the hotel offers welcome drink well run hotel central torquay comfortable bed relaxing stay large shower
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Reviewed 19 October 2021 via mobile

The hotel itself is very clean the rooms are very big,clean and comfortable. Jeff made our stay amazing nothing was to much trouble he's basically a 1 man show, hes an asset to the hotel. The pool, hottub,steamrooms you get to have an hour slot to yourself which was brilliant. Negatives were on the website it says about games room, bar and evening meals none of this is now available so you have to bring your own drinks and eat out in the evenings.

Room tip: Bring your own drinks. It's about a 10min walk to the harbour and hilly but there is a bus stop up the road and taxi is £4.50 to get in the centre.
Date of stay: October 2021
Trip type: Travelled as a couple
Thank lisaclark29
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 16 October 2021

First of all you must ignore all previous reviews.This hotel has now changed hands and therefore all the excellent previous reviews do not relate to the new management.
We booked through the previous management and what we thought we were getting did not materialise.
No welcome drink on arrival. No evening meals available. No bar. No light snacks available all day and no Coffee available all day.
That said the hotel itself is spotless. The rooms are of a very high standard.We had a suit which was huge. The bed was a king size and extremely comfortable.
The room however was not cleaned during our stay.
The breakfast was excellent with a wide choice.
The new management should be extremely grateful to Geof. The only member of staff we ever saw. He worked his socks off to ensure clients were happy. Working from first thing serving breakfast to hoovering the carpets at 9pm.
There is a swimming pool and sauna but to use the facility you have to book a slot which isn’t ideal.
If you are looking for a slightly upmarket bed and breakfast then you won’t be disappointed.

Room tip: Go for a suit if you want a large room
Date of stay: October 2021
    • Value
    • Location
    • Service
Thank David S
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 25 September 2021 via mobile

We had a fantastic stay at this lovely hotel. Furdoon and Stuart were very attentive and went out of their way to make our holiday enjoyable.
We had two very nice evening meals and our breakfasts were very tasty with plenty of choices.
Our room was spotless and well appointed with a side view of the sea.
We were pleased to see that part of the garden had been made into a meadow area,lovely for bees etc.
Thank you for looking after us and good luck for the future

Room tip: Very covid safe and clean
Date of stay: September 2021
Trip type: Travelled as a couple
Thank 428susan
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Stuart Evans, Owner at Crofton House Hotel, responded to this reviewResponded 25 September 2021

Dear Susan. Many thanks for taking the time to provide a review, and 5* rating, of your stay with us at Crofton House Hotel. We are pleased to read how attentive your found the staff team, who make guest enjoyment their priority. Glad you liked our 'cooked to order' breakfast and other meals, with so many of the ingredients obtained locally. It is also nice to see just how much you enjoyed the comfort of your room, with its sea view, the nature garden and the general ambiance of Crofton House. So pleased you felt so well looked after throughout your stay at Crofton House and trust you would book Crofton House for your next visit to Torquay. Kind regards. Furdoon and Stuart.

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Reviewed 18 September 2021

Just come back from a weeks stay at this very nice hotel.Stuart came out to meet us in the car park,and took our cases up to our room,which was a very nice touch.Had our temperatures taken at reception,and all the things we could and could not do as regards to covid.Stayed in the Crofton room,which overlooked the car park,but we had no noise issues.Very comfortable bed,and a nice two seater by the television,so plenty of room to relax.Breakfast was outstanding,loved the full Crofton,and the Crofton continental was one of the best breakfasts that I have had.We also had dinner here one night,which was up to the same high standard of the breakfasts.lovely sun deck,and great outdoor swimming pool,which weather wise I was lucky to be able to enjoy.Indoor pool and sauna were outstanding,both very clean.Hotel is a short stroll away from the front, via a little path at the bottom of the hotel garden.All in all a great weeks stay.

Room tip: The crofton was a very nice room on the first floor.
Date of stay: September 2021
    • Sleep Quality
    • Rooms
    • Service
Thank chunky0
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Stuart Evans, Owner at Crofton House Hotel, responded to this reviewResponded 18 September 2021

Dear Guest.Thanks so much for taking the time to provide a review and 5* rating of your recent stay with us at Crofton House Hotel. It is always nice to read how attentive guests find the staff team of Crofton House and how reassured guests feel with our 'Covid-19 Secure' practices we have in place. Pleased you were able to enjoy the comfort and facilities Crofton House has to offer, including being able to relax with breakfast on the terrace, then of for a stole through our garden gate to the sea front and facilities of the town centre and the surrounding areas. Perhaps you will stay at Crofton House again when you are next visiting Torquay for another great relaxing weeks stay. Kind regards. Furdoon and Stuart.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 September 2021

Given that Torquay is currently a high Covid risk area, Stuart and Furdoon have worked really hard to ensure that the hotel is as safe as possible, and their efforts are greatly appreciated in a difficult area of hospitality - well done guys ! The hotel is great, not too big but with all the facilities of a first class place - indoor and outdoor pool, sauna etc. It is great to sit on the terrace in the sunshine - Ferdoon never stops checking if you need another drink etc, I never saw him stand still for more than a minute, but the attention is not overdone. All in all, a very relaxing stay. The hotel is also close to the harbour and restaurants, and the walk is along a flat path at the back of the hotel - a rarity in Torquay ! Totally recommended. (Stuart - loved the wildflower patch on the lawn !)

Date of stay: September 2021
    • Value
    • Cleanliness
    • Service
Thank allane1272021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Stuart Evans, Owner at Crofton House Hotel, responded to this reviewResponded 17 September 2021

Hi Allane. Many thanks for taking time out to provide such a glowing review, and for providing a 5* rating, of your stay with us at Crofton House Hotel. Pleased you found the hotel staff team so attentive and Crofton House so 'Covid Secure'. Nice to read how you enjoyed the wide range of leisure facilities offered, at no extra cost, to all our guests. Glad you found Crofton House so centrally located for all Torquay and the surrounding areas have t offer. Glad you liked the flower meadow we cultivate for wildlife too! We hope you will be booking in at Crofton House on your next visit to Torquay. Kind regards. Furdoon and Stuart.

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