My wife and I stayed at the queen in Chester for 2 nights as part of her 40th birthday present (she was a zoo keeper for a day at Chester zoo). Even though the hotel is undergoing major renevation it didn't detract from our excellent experience, the staff were fantastic and they made several lovely touches for my wife as it was her birthday (chocolates and card in the room, glass of fizz at dinner, etc) which was really lovely. The food was fantastic, breakfast, dinner in the Kings grill and room service. My only criticism was that on the two hottest days of the year so far the aircon didn't work and as I'm disabled and was therefore unable to join my wife on her trip I was stuck in a room that felt like an oven! The staff were very apologetic and sent up a fan but it just circulated the hot air.
Overall we had a fantastic and are planning to book again however I will check first that the aircon isn't on the blink before I do.More
- Free Wifi