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“First time back to the pub since lockdown!”
Review of Mackenzies Bristol

Mackenzies Bristol
Ranked #1,355 of 1,660 Restaurants in Bristol
Price range: US$7 - US$18
Cuisines: Cafe
More restaurant details
Restaurant details
Dining options: Breakfast, After-hours, Reservations
Neighbourhood: Old City
Description: Located on the waters edge in the heart of Bristol's Historic Harbourside. Here at Mackenzies we offer all day informal casual dining - Great Breakfast,Great Tapas and Gourmet Burgers amongst other delicious choice from our menu - together with a selection of premium draught world beers & real ales, superb cocktails and extensive wine listings by the glass & bottle. A great place to meet your friends and be looked after, whether for a coffee, food or drinks, amongst tasteful decor whether inside the cafe bar or alfresco on our lovely Water's Edge Terrace. We look forward to seeing you seeing you any day of the week for Breakfast, Lunch or Dinner. We seat 100 covers inside our Cafe Bar and another 90 on our external Water's Edge terraces.
Reviewed 3 weeks ago

Social distancing worked well, tables inside seemed to be separated enough and the staff were friendly, always wore a mask when approaching the table. The app worked well ordering both drinks and food with no issues.

Food was okay, came out pretty quickly and everyone had theirs at the same time even though ordered separately. I did have to ask for bacon which wasn't added yet I had paid for but staff were apologetic and brought it out separately.
Burger bun was greasy and the burger pate was a little burnt in places but overall enjoyable. Fries were a bit bland and luke warm.

Date of visit: May 2021
    • Value
    • Service
    • Food
Thank Martyn P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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11 - 15 of 509 reviews

Reviewed 4 weeks ago via mobile

Absolute waste of money! terrible food, cold and poor quality. They can't even make a simple sandwich can't understand why they even bother to offer food.

Date of visit: May 2021
3  Thank 68treboR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mackenzies_Bristol, General Manager at Mackenzies Bristol, responded to this reviewResponded 3 weeks ago

Dear 68treboR,

Thank you for taking the time to write a review and letting us know how your visit went. We value all comments as they can help us grow and improve our service and standards.

We are very sorry to hear you have not enjoyed your visit. I will make sure this will be passed over to our staff as this is not the level or quality of service we want to offer to our customers.

We do hope you will give us a second chance and a chance to change your views.

Kind Regards,

Gabriela
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 November 2020 via mobile

Went here for breakfast, it was ok nothing special. The restaurant itself feels a bit dated with a smashed window. Wouldn’t return.

Date of visit: November 2020
1  Thank hellymcg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mackenzies_Bristol, General Manager at Mackenzies Bristol, responded to this reviewResponded 3 weeks ago

Dear hellymcg,

Thank you for taking the time to write a review and letting us know how your visit went. We value all comments as they can help us grow and improve our service and standards.

We are very sorry to hear you have not enjoyed your visit. We do hope you will give us a second chance and a chance to change your views.

Kind Regards,

Gabriela
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 October 2020 via mobile

Had lunch here one rainy lunchtime. I had a bacon butty with a fried egg and my husband had chilli. Both were really good. Staff friendly would recommend

Date of visit: October 2020
2  Thank rosemary62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mackenzies_Bristol, General Manager at Mackenzies Bristol, responded to this reviewResponded 2 November 2020

Dear Rosemary62,

Thank you so much for taking the time to write this fantastic review of our restaurant. We are really glad you enjoyed your experience so much as these are the standards we are aiming to deliver on a consistent basis. We are all looking forward to you visiting us again soon hopefully.

Kind regards,

Gabriela Bostan
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 October 2020

Ate dinner with a very tired & hungry kid - & thought the service, attention to Covid regs & food were all great! Burgers & beef chilli nachos were tasty, quick service, very friendly staff, excellent value :)

Date of visit: October 2020
1  Thank 557laurene
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mackenzies_Bristol, General Manager at Mackenzies Bristol, responded to this reviewResponded 28 October 2020

Dear Lauren,

Thank you so much for taking the time to write this fantastic review of our restaurant. We are really glad you enjoyed your experience so much as these are the standards we are aiming to deliver on a consistent basis. We are all looking forward to you visiting us again soon hopefully.

Kind regards,

Gabriela Bostan
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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