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“Fantastic service ”

Harvester The Snuff Mill
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Ranked #175 of 1,775 Restaurants in Bristol
Price range: US$4 - US$19
Cuisines: British
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Restaurant details
Good for: Child-friendly
Dining options: Breakfast, Reservations
Description: At The Snuff Mill Harvester in Bristol food is fresh, full of flavour and just how you like it. Choose your tasty grill, sauce and side at our restaurant and we'll get cooking - while you head off to the famous Harvester salad bar to grab as much crisp, freshly prepared tasty salad as you like.About our Harvester restaurantIf you're looking for a family friendly restaurant in Bristol, there's nowhere more popular than Harvester. Close to Downend, Fishponds and Filton, our restaurant is a great choice for anyone who loves tasty grills, indulgent desserts and eating out in a friendly, relaxed atmosphere. Plus we've loads of choices for young guests.
Reviewed 2 weeks ago via mobile

I took a gentleman with learning difficulties I was supporting out for breakfast here.
We were welcomed by a friendly man on arrival and shown to a table.
Just after a lovely lady called Natalie came and said she'd be with us to take our order very soon as they were very busy. When she came back she was so friendly and chatting to us both explaining the menu, asking about any dietary requirements or allergies. She was soon back again with our toast and jam. Next came our breakfasts... Very good value for money and perfectly cooked eggs.
Natalie came and checked if everything was ok for us, again engaging in conversation with the person I support.
On finishing, I asked for the bill, which Natalie mentioned they were again taking the blue light card.
A big 10/10 for Natalie and her excellent customer service and making us feel so welcome.
Thank you so much.
We will be back.

Date of visit: January 2023
Thank Dibs172
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviews (842)
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7 - 11 of 842 reviews

Reviewed 2 weeks ago via mobile

Had a lovely lunch served by Natilie who is always polite efficient and helpful. Have always found the staff at Snuff Mill very friendly

Date of visit: January 2023
Thank The Popular S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
General Manager A, Manager at Harvester The Snuff Mill, responded to this reviewResponded 1 week ago

The Popular S, we are so happy to read such a great review about The Snuff Mill! We will pass your comments onto Natilie

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

Joshua served us tonight. He was very helpful, kind and polite. Couldn’t do enough to help and make sure we had an enjoyable evening. Will def be back

Date of visit: January 2023
Thank Nona_Louise
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
General Manager A, Manager at Harvester The Snuff Mill, responded to this reviewResponded 1 week ago

Nona_louise, we are glad we could help!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

Natalie was amazing and gave us amazing customer service. The food was also very nice with short waiting times. Again Natalie was amazing

Date of visit: January 2023
Thank jacobm774
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
General Manager A, Manager at Harvester The Snuff Mill, responded to this reviewResponded 1 week ago

Jacobm774, we're happy to hear you had such a positive experience with our team!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

awful service recieved from here yesterday evening. had to wait 15 min for pre booked table not a problem at all but once seated had to wait another 30 mins before anyone came to take our order, I had to find someone to ask to place our order! recieved salad bowls and everyone managed to serve themselves salad and eat a bowl but still no drinks!? I had to ask where the drinks were? finally drinks turned up after we had been in the restaurant for over an hour. food was finally delivered and was nice everyone enjoyed their meals. we then sat for 45 mins with empty plates and bowls in front of us we asked a waitress to please clear the table and bring the children's deserts she took 2 plates and then never returned. I went to the front house waitress who was showing people to there seats and made a complaint about how awful the service was and we needed the plates clearing away and still waiting for kids deserts she said very sorry I will get it sorted. still waiting 10 mins later absolutely no one turns up finally ask a different front of house man to just get us the bill which he did do. the children didn't get their deserts but the price of them was deducted from our bill at least. I've never recieved such awful service from anywhere in my life and I'm nearly 40! 1/10 avoid. Also heard other people complaining about food and service so not an isolated incident unfortunately.

Date of visit: December 2022
Thank louisamayes
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
General Manager A, Manager at Harvester The Snuff Mill, responded to this reviewResponded 1 week ago

Louisamayes, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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