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2,251
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All reviews deluxe room free parking overlooking the harbour car park lovely hotel adjacent ncp nespresso machine bars and restaurants ss great britain excellent location an upgrade saturday night city centre lovely room comfy bed buffet style a lovely stay
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Reviewed 3 weeks ago via mobile

Great hotel. Location excellent. Close to shopping centre. Left the car for all the long weekend as you could walk everywhere. Friendly helpful staff. . House keeping very good. Will definitely stay there again.

Date of stay: October 2018
Trip type: Travelled with friends
Thank michaelkaren2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol_GM1, Manager at The Bristol, responded to this reviewResponded 3 weeks ago

Dear Michaelkaren2018,

Thank you for sharing your fantastic review with the Tripadvisor Community. It is a pleasure to read that you found the team at The Bristol to be very friendly and highlighted the brilliant job our Housekeeping team do, they will be delighted to hear it.

We look forward to welcoming you back in the near future.

Kind regards

Marta Padron
Rooms Division Manager
The Bristol

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Recently returned from a round trip staying at several hotels. Got home to find I had lost a pair of prescription sunglasses. I e mailed them all to ask if they had found any. The Bristol replied the following day to say they had them and posted them back to me straight away. Apart from being a very nice hotel this level of service is exemplary.

Room tip: Overlooking the harbour is best
Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank ChrisMac24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol_GM1, Guest Relations Manager at The Bristol, responded to this reviewResponded 4 weeks ago

Dear Chris M,

It's great to see that we managed to re-unite you with your belongings - our Housekeeping Team will be immensely pleased to see how much their dynamic service meant to you.

We do hope to see you again soon, the next time you are planning another tour of the South West. Thank you for sharing your 5 star experience with us and the Trip Advisor Community.

Kind regards,

Brett Atkinson
Business Excellence Manager
The Bristol

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Reviewed 4 weeks ago

I visited The Bristol recently along with some members of my family.
My wife had booked it over the phone as a surprise birthday gift for me.
She said the staff could not have been more helpful when she booked as she is not use to doing that sort of thing.
We arrived around 9pm on a Friday and the reception staff recommended some independent places to eat, could not not have been more helpful.
They where always on hand to help with recommendations of places to visit.
If fact the every member of the staff we spoke to 'sold' Bristol promoting local produce, restaurants and area.

Date of stay: October 2018
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
2  Thank 60charlief
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol_GM1, Guest Relations Manager at The Bristol, responded to this reviewResponded 4 weeks ago

Dear 60charlief,

We are all delighted to hear your 5 star account of your special occasion visit to the city - we're proud to have played a crucial role in ensuring your unexpected celebrations were thoroughly enjoyed.

Our Front of House team are not only advocates of The Doyle Collection, but, also, and perhaps more importantly for our leisure guests, of our incredible city; it's fantastically rewarding to receive your glowing endorsement of their local knowledge.

Thank you so much for sharing your excellent feedback - we can't wait to see you all returning soon, for another treasured get together.

Kind regards,

Brett Atkinson
Business Excellence Manager
The Bristol

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Reviewed 4 weeks ago via mobile

This hotel is ideally located for the old centre of Bristol. There are plenty of places to eat and drink nearby, as is the theatre.
The rooms are refurbed and very nice (the shower in particular was fab!) if a little on the small side. The bar is great and had some novel but brilliant predinner cocktails! Breakfast was also good with a really good selection of gluten free options.
Overnight parking in the adjoined NCP is good value and secure also.

Date of stay: November 2018
Trip type: Travelled with friends
1  Thank ColinTall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol_GM1, Guest Relations Manager at The Bristol, responded to this reviewResponded 4 weeks ago

Dear Colin Tall,

It's clear that from start to finish your recent stay with us at The Bristol, and your exploration of the city sights, on our doorstep, were thoroughly enjoyed.

The Bar Team - and in particular Edyta - are always inventing and innovating when it comes to their weekly cocktail, and they will be over the moon to receive your appreciation of their creativity.

Thank you kindly for your excellent 5 star review - I'm sure we will be seeing you all returning soon.

Kind regards,

Brett Atkinson
Business Excellence Manager
The Bristol

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Reviewed 4 weeks ago

Room 529 , Sunday to Friday .

This is Reasonable room fifth floor facing water and the harbour quarter , there are though many large trees restricting any view , no issues with noise on the 5th floor and there is also secondary glazing.

Categorised as King size deluxe , they are not huge rooms and it would seem you get either a comfortable size bathroom or a bedroom but not both , for stays more than typical business visits there is not enough wardrobe space , but in fairness there is an attempt to give you everything , quart into a pint pot .

What makes it worth it though are the very well trained staff bottom to top , it is run extremely well by responsive managers , unlike many continental hotels they do not hide behind junior staff , a refreshing difference , the communication between them was seamless , it really is very well run.

You can choose with or without breakfast , if you enjoy a full English its worth including , the category of room gives you the usual robes , coffee machine , kettle, water , iron etc , there is no mini bar .

The restaurant serves good food and has a decent wine selection , usual sort of mark up but they are well chosen you are not paying for rubbish .

There is only one suite in the hotel so if you want that book it or it will be pure pot luck if you get it .

In terms of rooms you will get what you pay for you can not complain if you have gone cheap and got small , the sizes are noted when booking , however the treatment from the staff will be the same throughout , absolutley no reason not to return , its so convenient we walked everywhere after arriving by train which was a fifteen minute walk from Temple Meads .

Room tip: Floor five or six
Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank GoawayTA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol_GM1, Guest Relations Manager at The Bristol, responded to this reviewResponded 4 weeks ago

Dear p b,

We really do enjoy receiving detailed and considered reviews such as yours; they provide us with a fantastic insight into our guest's individual experience, and, also, just as importantly, provide the Trip Advisor Community with those much sought after traveler tips.

What is incredibly rewarding to see is the profound effect our whole team at The Bristol had on your stay with us - we are all in this together and it's a great testament to our behind the scenes "family atmosphere' how much that shines through.

Your feedback on our River Grille restaurant especially with regards to the wine list will is very much appreciated by our Food and Beverage management team, who work tirelessly to ensure the product matches those Doyle Collection standards of service.

We very much look forward to welcoming you back to the city; please do contact our in-house Reservations Team the next time you are planning another visit - thank you so much for sharing your 4 star review.

Kind regards,

Brett Atkinson
Business Excellence Manager
The Bristol

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