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Review Highlights
Amazing Tour Group

We had a great trip to Panama. Our driver Gil, from Step by Step was amazing. Excellent driver... read more

Reviewed 1 week ago
speeder99
,
Canada
Great Transfer Service

Great service! Our driver Angel was waiting for us when we landed and gave us a good rundown of... read more

Reviewed 2 weeks ago
Billie1205
,
Houston, Texas
via mobile
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Reviewed 4 September 2023

I can not say enough kind things about Gill! He was EXCELLENT!! We had him several times as a driver and guide and he is amazing. We stayed at Boca Del Mar and they set up everything for us. We also had Jackie once and she was super sweet. I would request these two again.

Date of experience: August 2023
Thank Alexandria H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 August 2023

Step by Step Travel was great! Very professional. Gil, our guide, was awesome. He had great knowledge and excellent customer service. Would recommend and use again - cheers!

Date of experience: August 2023
Thank Steve W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 August 2023 via mobile

We used for two private transfers - David Airport to Boquete and then Boquete to Bocas.

Great service on both trips. Easy to organise and the team really delivered with quick responses to every email. Both drivers were really helpful - including finding us an alternative route when some local protests had blocked the main road to the port.

Both trips were also great value compared to the prices some others seemed to be charging.

Would highly recommend.

Date of experience: August 2023
Thank iangv
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 29 July 2023

We did the whale watching and island hopping tour- it was truly phenomenal!!! We absolutely loved dealing with this company from the very beginning to the very end. I initially contacted this company by email for months in advance. Mike was wonderful- he responded to each of my many emails promptly and provided all the necessary detailed information I asked for. The day before the tour, I was contacted by Nelis to give us the exact time we’re going to be picked up from our hotel. She also provided the name of the captain and a picture of the boat. On the day of the tour, they provided water bottles, towels, and snorkeling gear. In addition, they provided a typical Panamanian delicious lunch for $5 each. You’ll need to order the lunch before the tour.
Our captain Victor, was very informative, responsible and cared for our safety as well as the whales. The 3 islands we visited were a dream. The whales we got to see in their natural habitat were incredible.
The price of the tour was the very best in town. It was truly an unforgettable experience. I recommend this company 100%+++.
Thank you Mike, Nelis, and Victor for proving an outstanding service. You’re truly the very best!!!

Date of experience: July 2023
Thank Cosmopolitan673394
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 June 2023 via mobile

We were pleasantly surprised by the excellent level of service by this company. We took other shuttle companies during our two week vacation exploring Chiriqui and Veraguas, and Step by Step was above and beyond the best. Francisco was very pleasant and drove a very comfortable shuttle for the eight of us between Davis, Boca Chica, and Boquete. The van even had Wifi! I made the mistake of not using them for my explorations of Veraguas. Mike was very responsive via email for our bookings. Whenever we return to Panama, they will be my go to company for all transportation needs.

Date of experience: June 2023
Thank nutty_4_nature
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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