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Zoran S
Belgrade, Serbia

One of the best hotel in Serbia

5.0 of 5 bubblesReviewed 6 Mar 2024via mobile
Everything is at a high level (accommodation, food, spa, services...). When you add a very nice Bukulja mountain nearby - walking distance (with hiking possibilities and fantastic viewpoint on the top), famous park on the other side of the street, nothing is missing.
Date of stay: February 2024
Trip type: Travelled with family
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          Reviews (362)
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          Traveller rating
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          1 - 6 of 362 reviews
          Reviewed 20 January 2024

          A rather poor experience as the hotel is overpriced. It is almost 200€ per night. Rooms are so small that we didn't have a single chair in the room. Don't hope to see the working desk. The room was on the second floor. Had to pass next to matrices and other room equipment for 3 days. Anyway, matrices in our room were a total disaster. Also, the safe deposit box didn't work in our room but I haven't bothered to report. If you have back issues, avoid sleeping in the hotel. The pool is nice but it gets so crowded that there is no place to sit. You don't get another robe at the pool so you have to take the one from the room. The dressing room at the pool is both male and female so have in mind if you don't like such an approach. Also, you have to access the indoor pool from indoors by stairs. It is like a first floor so hard for those with walking issues. For 200€ a night, bowling should be paid for 7€ per hour. And rather complicated as you need to go to the pool area, to ask to get a bowling track. All other hotel prices are extremely high and thanks to poor roads in the Aranđelovac area (not to blame the hotel) it is a rather poor experience. We like to stay for a few days, on short vacations. From what I have experienced in other hotels, I can't recommend it. If you are in the area and need to have a night over, it is OK and you know it is too expensive. Value for the money is low. The bright side are people working in the hotel. Food is also very good. That is why it is 2 stars in this review.

          Room tip: In winter,.roads can be quite unpleasant to drive. Not much to do in the area on your own.
          Date of stay: January 2024
          • Trip type: Travelled with family
            • Value
            • Location
            • Service
          Thank dsvujic
          This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
          Reviewed 28 July 2023


          We have been coming to Izvor for many years, and this year, we were pleasantly surprised to find that the rooms had been renovated and now look very nice! The food at the hotel is simply WONDERFUL, and my kids absolutely love it! Additionally, the staff members are extremely friendly and accommodating. The pool water is always perfect and super clean. Despite the presence of many small kids, we were surprised that it did not feel chaotic or too loud.

          Mondays are particularly good because they are relatively quiet, making them much less crowded compared to the weekends. During our stay, I usually take advantage of the spa services, and I must say that the spa team is both knowledgeable and trustworthy.

          On the not-so-positive side, we felt that the rooms could be a bit bigger to provide more comfort during our stay. Additionally, it would be nice if the hotel offered some activities, such as yoga classes during the day, to enhance the overall holistic experience. I wouldn't mind paying extra for such activities if they were available.

          Date of stay: July 2023
          • Trip type: Travelled with family
            • Value
            • Location
            • Service
          Thank slukic1972
          This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
          A Hoteli, Other at A Hoteli - Hotel Izvor, responded to this reviewResponded 28 August 2023

          Dear slukic,
          Thank you for taking time and writing this detailed review.
          It is a pleasure for us to know that you overall enjoyed your stay at hotel Izvor.
          We are happy to read that you were pleased with our staff, food and service.
          We value your feedback and hope you will visit us again.

          Best regards,
          Hotel Izvor

          Report response as inappropriate
          This response is the subjective opinion of the management representative and not of TripAdvisor LLC
          Reviewed 26 December 2022

          They claimed 5-star hotel but they are far from it, 3-star would be more appropriate. Quite high room rate. Nevertheless hotel is quite large with big reception hall the rooms are small, bathroom also small. The style of furniture is rather outdated. Breakfast average, staff not so interested for the guests. They have a big spa/pool center which is open to other visitors. Free parking at hotel parking when is not full by the external pool guests. WiFi worked OK.

          Date of stay: December 2022
          • Trip type: Travelled on business
            • Value
            • Location
            • Service
          Thank aleksanders0386
          This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
          A Hoteli, Other at A Hoteli - Hotel Izvor, responded to this reviewResponded 18 July 2023

          Dear Guest,
          Thank you for a kind review.
          We are sorry for failing to meet your expectations.
          We would like to invite you to visit us once again and we will make sure that your following experience is in accordance with the highest standards of our hotels.

          Kindest regards,
          Hotel Izvor

          Report response as inappropriate
          This response is the subjective opinion of the management representative and not of TripAdvisor LLC
          Reviewed 11 October 2022

          Great spa with three different indoor pools, two of which are with warm water, three saunas, large clean room, awesome location (right next to a beautiful city park), nice staff, plenty of traditional food to choose from.

          Date of stay: October 2022
          Trip type: Travelled as a couple
          Thank Milena M
          This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
          A Hoteli, Other at A Hoteli - Hotel Izvor, responded to this reviewResponded 13 October 2022

          Dear Milena,

          Thank you so much for this review. We are honoured that you highly rated our SPA facilities, staff and gastronomic offer.
          It will be our pleasure to host you again.
          Best regards,
          Hotel Izvor

          Report response as inappropriate
          This response is the subjective opinion of the management representative and not of TripAdvisor LLC
          Reviewed 31 August 2022

          Rooms nice and clean. Food excelent. Plenty of options.
          Spa clean. Water in pools very pleasent with not so many chlorine.
          Service poor And slow. Young people- not enough knowledge and capacity for working in 5 star hotel.

          Date of stay: August 2022
          Trip type: Travelled with family
          Thank 749draganas
          This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
          A Hoteli, Other at A Hoteli - Hotel Izvor, responded to this reviewResponded 6 September 2022

          Dear Guest,

          Many thanks for a kind review.
          We are very happy to hear that you brought such nice memories from our hotel.
          In the meantime, we have accepted your suggestion and conducted corrective actions.
          We hope to see you again.
          Best regards,

          Hotel Izvor

          Report response as inappropriate
          This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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