One of the best hotels in Serbia. It's absolutely sparkling clean, luxurious interior and wonderful hotel staff. The food is great, not too Serbian, which we loved. The surrounding of the hotel is so so, but they have a mineral water spring right next to the hotel.
Dear NevenAbu,
We have not got enough words to express our happiness that you brought such lovely memories from our hotel. We are glad that you enjoyed our Spa&Wellness centre facilities and tasty food.
Your sincere positive review is our momentum to work even better in future.
We hope that you will be our guest again.
Best Regards,
Nenad Ikonic, General Manager
The Hotel Izvor and its facilities are second to none! We spent only one night there but certainly intend to go back.
By Serbian standards it is expensive but for travellers from the UK it is good value. We paid around £100 for two people in a double room with dinner and breakfast and access at no additional cost to the saunas, pools and water park. We have stayed in many hotels in Serbia and are happy to make allowances for features that are not up to the standards that one would expect in Western Europe. With the Hotel Izvor there was no need to make any such allowances. It was the equal of most hotels we have stayed in in any country and better than many.
The bedroom was stylish, clean and comfortable and the bathroom was fine. Staff were helpful and pleasant.
We were fortunate that our stay coincided with some beautiful weather and so we could make the most of the outdoor pool and its swim-up bar but the indoor pools were enjoyable too. All pools had natural mineral water heated to 30, 36 or 38 degrees and were not chemically treated.
The saunas and steam rooms were all excellent. Entry to the adjoining Water Park with a variety of water slides was free to hotel guests.
Dinner and breakfast were both buffet style and the food was excellent, well presented and the displays were regularly replenished. It was largely traditional Serbian fare and would be enough to convince any sceptics of the quality of Serbian cuisine.
Just opposite the hotel is a mature and well maintained park with an extensive collection of marble sculptures. This was ideal for a pleasant evening stroll.
Dear jpcheshire 1615,
Thank you very much for a lovely detailed comment.
We are glad that you liked our hotel and facilities (SPA&Wellness centre, Aqua park etc.) so much.
Our heart is full when we succeed in delighting our guests with Serbian cuisine and specialties.
We are happy that park provided you moments of instant relaxation and tranquility, as well as cultural insight into numerous sculptures of domestic and foreign sculptors.
The entire hotel staff thanks you for lovely words and for recognition of our every day work and effort that we put in making our guests' staying enjoyable and unforgettable.
We are looking forward to your next visit and hope that you will enjoy our offer even more.
Kindest regards,
Nenad Ikonic, General Manager
Room itself was decent and as expected for four star hotel. Loby and conference rooms were good and functional.
Food itself is really outstanding both for breakfast and for lunch offering excellent selection of dishes. Definitely food is great advantage of this hotel.
Key amenity is definitely accompanying Aquapark. However I haven’t had time to enjoy in it and can’t review it.
All hotel staff was very polite and professional
However, although all above stated, it seems that this hotel is bit overpriced.
Dear Ljubisa,
Thank you for your kind comment.
We are glad that you liked our lobby and conference rooms and it is our special pleasure that you enjoyed our various offer of carefully prepared meals.
We regret that you did not have time to enjoy the aqua park, which promises great fun, but we hope there will be chance for you to do so, next time you visit us.
Considering the fact that hotel Izvor offers highest level of services and facilities, prices are calculated accordingly.
The entire staff thanks you for you kind words.
We hope that we will have a chance to host you once again.
Kindest regards,
Nenad Ikonic, General Manager
I have been this hotel, and i have to say, it's a great one, from the pools to the gaming rooms, everything is well kept, i enjoyed this hotel a LOT, and i am planning to come back there one more time (any maybe even more), if you are planning to go to a quiet and smooth hotel, don't skip this one. Oh, i for got there's a water park. (Akva Park Hotel Izvor)
Dear Sir/Madam,
Thank you for wonderful words which are our driving force in future work.
We are satisfied that we succeeded in making your stay comfortable.
It would our pleasure and honor to have you as a guest again.
Nenad Ikonic, General Manager
Romantic weekend for two, very good offer and lets say good organized but with some minor details that can be a problem. Hotel is very good, staff very helpful, but rooms (blocks) are not marked well so we ended trying to enter wrong room with same number. We asked smoking room for romantic weekend and get room on last floor which is not a problem, but room and details inside are. Balcony is looking on storage room and it is at the end of building (not very romantic), room was very basic and it was more like 4* and not 5*. Bathtub was cracked, some of amenities where missing, DVD player for TV with no option to rent movie, floor with ugly scratches, only one slippers, old towels... Pool was very clean (indoor and outdoor) and service is excellent for everything you asked. Restaurant, service and food was also very good and tasty. Overall we had good time but small things like these are not common for 5* hotel.
Dear Sir,
Firstly, thank you very much for your desire to spend your special moments at our hotel, and also thank you for your sincere comment.
We are very glad that you have enjoyed excellent service provided by our staff, very good food at the restaurant and the facilities of our Spa &Wellness centre.
In the period of your stay at our hotel, we had a very large number of reservations for double rooms, and we did not have a more romantic room available to offer to you.
According to that situation, only two rooms without a balcony and the room concerned were available. We chose to book this one, so you could have a balcony and we thought it would be better for you to be accommodated in this wing with an elevator that goes directly to the Spa &Wellness centre.
We are very sorry that you had these inconvenient experiences. Certainly, we will improve our services and amenities of the room. Our household service was notified of these oversights and they will conduct corrective actions.
We hope that you will be our guests on some other occasion so we could make your stay much better than this time.
Sincerely,
General Manager
Nenad Ikonic
