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“Very big attitude with very average service”

Restaurante Hortela Da Ribeira
Ranked #30 of 31 Restaurants in Porto Covo
Price range: HK$50 - HK$117
Restaurant details
Reviewed 28 August 2018 via mobile

Food is decent, nothing spectacular but a good dish of fish and glass of wine is easy to get in many places, including that one. The 4 of us went for lunch and restaurant has been busy, it was peak lunch time, but doesn’t justify the attitude of waiters. We waited for food for 1 hour 15 min while other tables that have arrived after us were being served before. Grilled fish arrived first, another grilled dish took 75min and waiters tried to explain it “takes time to grill” or simply walked away with no discernible answer after we asked at least 4-5 times. A couple of times food from other table tried to end up on ours-guess there is no clear system as to who serves which tables. Saw other tables waiting around us and being served the same-attitude. It’s ok to be busy, it’s ok to make mistakes but it’s not serving business well not to admit mistakes and never apologize for them

Date of visit: August 2018
1  Thank Mannayakasha
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviews (276)
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8 - 12 of 276 reviews

Reviewed 26 August 2018

Robbed from me 400 euros from the room I rented in he second floor. Do not go not even close to that place.

Date of visit: July 2018
    • Value
    • Service
    • Food
Thank RicardoA5850
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 August 2018

Me and my wife went to Porto Covo for dinner...we though a nice fish meal with good weather and near the sea. All restaurants there were full, but this had a smaller waiting list (now we know why) . THe owner tried to get us a table very quickly outside. So far so good. We got the table , employee gave us the list and we choosed the entré and main dish . All far so good... Sangria came and he poored it in the glass, very badly (my glass was full of ice and fruit and almost no ice) . The entreé , mouls, were excelent. For main dish i choosed "choco frito" and my wife a grilled fish. The fish came first , she waited a little....but my dish came much later. I tried to ask but nobbody was able to answer... My wife began to eat and the fish was horrible (seemed to be grilled hours before and reheaded in the microwave, 3 small botatos and a sample of salat... Later my dish arrived, seemed good and minutes later the employee came with another dish... (well..i had to wait a lot and suddenly same dish twice? ) ... Everybody was complaining the service , but mostly because they didn't had a atm payment...only cash. And to get the bill...i had almost to beg for it...and it the end...50 euros for a horrible meal.... RUn from this place...

Date of visit: August 2018
    • Value
    • Service
    • Food
Thank nelsonbatalha
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 June 2018 via mobile

We arrived, the restaurant was empty and the waiter took long time to decide where we can seat.
After make the decision of having an traditional Alentejo dish, "carne de porco à alentejana" we had an huge disappointment. The meat was ok, but the migas were probably the worst I ever had. The salad on top is the sauce is also not a good idea.
Bottom line, it's the worst restaurant In Porto Covo

Date of visit: June 2018
Thank jos_t790
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 May 2018

I, don't know what the previous reviews were about but we found our experience good,
there were 9 of us and we were all very satisfied.

Date of visit: April 2018
    • Value
    • Service
    • Food
Thank Jill L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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