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vinika y

Mamta at Aheli spa is must experience!!

5.0 of 5 bubblesReviewed 6 Aug 2024
Mamata at Aheli spa is wonderful do recommend everyone to experience her messages and yoga sessions. She is a wellness ambassador and her enriched experience in this field is a great testimony of her work and experience, everyone who is visiting the roseate should 100% experience her services.
Date of stay: August 2024
Trip type: Travelled as a couple
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Kush Kapoor, General Manager at The Roseate Ganges Rishikesh, responded to this review
Responded 7 Aug 2024
Dear Valued Reviewer,

We sincerely thank you for your valuable feedback.

Your kind appreciation of our Hotel and services is heart warming. It means a lot to me and we eagerly look forward to welcoming you again.

Best Regards,

Kush Kapoor

CEO, Roseate Hotels and Resorts
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed 6 August 2024

Mamta was wonderful! We participated in her yoga class the first morning we arrived and it was just what our bodies needed. She has a gentle practice and a gentle spirit that is inviting for all levels of practitioners.

She was very customer service oriented, making sure we had water, towels, and anything we needed to make our stay enjoyable!

Date of stay: August 2024
Trip type: Travelled with family
Thank Katie d
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kush Kapoor, General Manager at The Roseate Ganges Rishikesh, responded to this reviewResponded 7 August 2024

Dear Valued Reviewer,

We sincerely thank you for your valuable feedback.

Your kind appreciation of our Hotel and services is heart warming. It means a lot to me and we eagerly look forward to welcoming you again.

Best Regards,

Kush Kapoor

CEO, Roseate Hotels and Resorts

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 June 2024

Location of resort is awesome
Had enjoyable dinner, food was good specially pahadi food
The poolside sitting was the most memorable experience
Nidhi is excellent they made us feel special, very attentive staff
Will back here soon!!!!!!!

Date of stay: June 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank 213travelb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kush Kapoor, General Manager at The Roseate Ganges Rishikesh, responded to this reviewResponded 7 June 2024

Dear Valued Reviewer,

We sincerely thank you for your valuable feedback.

Your kind appreciation of our Hotel and services is heart warming. It means a lot to me and we eagerly look forward to welcoming you again.

Best Regards,

Kush Kapoor

CEO, Roseate Hotels and Resorts

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2024

The hotel is located between beautiful mountains, there you might find some glitches like traffic sound and mosquitos at night at the room door as property located at jungle but the staff is very courteous Geetanjali at the front desk provided exceptional service. She was efficient, courteous, and went out of her way to accommodate our needs, making our check-in seamless and enjoyable.
Sushila from the restaurant delivered impeccable service. She was attentive, personable, and ensured our dining experience was nothing short of exceptional. Highly recommend her
attentive service to all.
Umair Ahmed provided exceptional in-room dining service. He was prompt, accommodating, and attentive to detail. His personalized recommendations and warm demeanor greatly enhanced my dining experience

Date of stay: April 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Exploring45724163558
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kush Kapoor, General Manager at The Roseate Ganges Rishikesh, responded to this reviewResponded 29 May 2024

Dear Valued Reviewer,

We sincerely thank you for your valuable feedback.

Your kind appreciation of our Hotel and services is heart warming. It means a lot to me and we eagerly look forward to welcoming you again.

Best Regards,

Kush Kapoor

CEO, Roseate Hotels and Resorts

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 May 2024

We booked a dinner to celebrate our anniversary. We were not guests at the hotel but the person who took our reservation, Nidhi, made sure WE KNEW that we were going to be treated different from the hotel guests. She told us that the restaurant was open till 1030, we won't be entertained after 10. Despite that phone call we still decided to drive 45 minutes for dinner at Chidya Ghar, giving them the benefit of the doubt. My wife requested a glass of rose, they were out of an open bottle of rose, so Nidhi came to our table and told us that they were opening a new bottle because of us. Out of all the 5-star establishments we've ever visited or stayed at, we never had a member of staff say something like this or act like we were an inconvenience to an empty restaurant. The ambiance was ok, did not resemble anything close to the standard of a 5-star hotel. The food was nice, but nothing to brag about. The drinks were overpriced, my sad expensive cocktail didn't bother to have ice. Our only saving grace for the evening was Susila. She made us feel comfortable and was attentive to our needs. Her professional yet cheerful demeanor definitely lit up our evening. Thank you Susila for making us feel special on our anniversary.

Date of stay: May 2024
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
Thank tweeting24j7
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kush Kapoor, General Manager at The Roseate Ganges Rishikesh, responded to this reviewResponded 29 May 2024

Dear Valued Reviewer,

We sincerely thank you for sharing your valuable feedback which helps us improve and optimise our services. It is our constant endeavour to ensure that our guests have a pleasant and unforgettable experience across Roseate Hotels & Resorts.

We would like to offer you our sincere apologies for the disappointment you experienced at The Roseate Ganges. We assure you that this was an unfortunate aberration and by no means a reflection of our service standards.

We look forward to welcoming you again and hope that you will give us an opportunity to serve you better.

Best Regards,

Kush Kapoor

CEO, Roseate Hotels and Resorts

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 May 2024

I am very impressed with the service of Aheli ( spa)
Mamta is very professional and experienced..
I received good hospitality .
I will recommend 90 minutes hospitality and
That package name is intense stroke.
It is very helpful for back pain and shoulder pain
Thanks…

Date of stay: May 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Compass59648565063
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kush Kapoor, General Manager at The Roseate Ganges Rishikesh, responded to this reviewResponded 29 May 2024

Dear Valued Reviewer,

We sincerely thank you for your valuable feedback.

Your kind appreciation of our Hotel and services is heart warming. It means a lot to me and we eagerly look forward to welcoming you again.

Best Regards,

Kush Kapoor

CEO, Roseate Hotels and Resorts

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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