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Katie d
Stevenson

Wonderful

5.0 of 5 bubblesReviewed 6 Aug 2024
Mamta was wonderful! We participated in her yoga class the first morning we arrived and it was just what our bodies needed. She has a gentle practice and a gentle spirit that is inviting for all levels of practitioners.

She was very customer service oriented, making sure we had water, towels, and anything we needed to make our stay enjoyable!
Date of stay: August 2024
Trip type: Travelled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kush Kapoor, General Manager at The Roseate Ganges Rishikesh, responded to this review
Responded 7 Aug 2024
Dear Valued Reviewer,

We sincerely thank you for your valuable feedback.

Your kind appreciation of our Hotel and services is heart warming. It means a lot to me and we eagerly look forward to welcoming you again.

Best Regards,

Kush Kapoor

CEO, Roseate Hotels and Resorts
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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    Reviews (378)
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    All reviews his team special thanks private beach special mention chef rana food menu care and attention executive chef small property culinary skills amazing hospitality dal makhani the security guard beautiful property perfect place to unwind the river presidential suite
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    Reviewed 4 June 2024

    Location of resort is awesome
    Had enjoyable dinner, food was good specially pahadi food
    The poolside sitting was the most memorable experience
    Nidhi is excellent they made us feel special, very attentive staff
    Will back here soon!!!!!!!

    Date of stay: June 2024
    • Trip type: Travelled as a couple
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    2  Thank 213travelb
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Kush Kapoor, General Manager at The Roseate Ganges Rishikesh, responded to this reviewResponded 7 June 2024

    Dear Valued Reviewer,

    We sincerely thank you for your valuable feedback.

    Your kind appreciation of our Hotel and services is heart warming. It means a lot to me and we eagerly look forward to welcoming you again.

    Best Regards,

    Kush Kapoor

    CEO, Roseate Hotels and Resorts

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 28 May 2024

    The hotel is located between beautiful mountains, there you might find some glitches like traffic sound and mosquitos at night at the room door as property located at jungle but the staff is very courteous Geetanjali at the front desk provided exceptional service. She was efficient, courteous, and went out of her way to accommodate our needs, making our check-in seamless and enjoyable.
    Sushila from the restaurant delivered impeccable service. She was attentive, personable, and ensured our dining experience was nothing short of exceptional. Highly recommend her
    attentive service to all.
    Umair Ahmed provided exceptional in-room dining service. He was prompt, accommodating, and attentive to detail. His personalized recommendations and warm demeanor greatly enhanced my dining experience

    Date of stay: April 2024
    • Trip type: Travelled with family
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    1  Thank Exploring45724163558
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Kush Kapoor, General Manager at The Roseate Ganges Rishikesh, responded to this reviewResponded 29 May 2024

    Dear Valued Reviewer,

    We sincerely thank you for your valuable feedback.

    Your kind appreciation of our Hotel and services is heart warming. It means a lot to me and we eagerly look forward to welcoming you again.

    Best Regards,

    Kush Kapoor

    CEO, Roseate Hotels and Resorts

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 27 May 2024

    We booked a dinner to celebrate our anniversary. We were not guests at the hotel but the person who took our reservation, Nidhi, made sure WE KNEW that we were going to be treated different from the hotel guests. She told us that the restaurant was open till 1030, we won't be entertained after 10. Despite that phone call we still decided to drive 45 minutes for dinner at Chidya Ghar, giving them the benefit of the doubt. My wife requested a glass of rose, they were out of an open bottle of rose, so Nidhi came to our table and told us that they were opening a new bottle because of us. Out of all the 5-star establishments we've ever visited or stayed at, we never had a member of staff say something like this or act like we were an inconvenience to an empty restaurant. The ambiance was ok, did not resemble anything close to the standard of a 5-star hotel. The food was nice, but nothing to brag about. The drinks were overpriced, my sad expensive cocktail didn't bother to have ice. Our only saving grace for the evening was Susila. She made us feel comfortable and was attentive to our needs. Her professional yet cheerful demeanor definitely lit up our evening. Thank you Susila for making us feel special on our anniversary.

    Date of stay: May 2024
    • Trip type: Travelled as a couple
      • Location
      • Cleanliness
    Thank tweeting24j7
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Kush Kapoor, General Manager at The Roseate Ganges Rishikesh, responded to this reviewResponded 29 May 2024

    Dear Valued Reviewer,

    We sincerely thank you for sharing your valuable feedback which helps us improve and optimise our services. It is our constant endeavour to ensure that our guests have a pleasant and unforgettable experience across Roseate Hotels & Resorts.

    We would like to offer you our sincere apologies for the disappointment you experienced at The Roseate Ganges. We assure you that this was an unfortunate aberration and by no means a reflection of our service standards.

    We look forward to welcoming you again and hope that you will give us an opportunity to serve you better.

    Best Regards,

    Kush Kapoor

    CEO, Roseate Hotels and Resorts

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 26 May 2024

    I am very impressed with the service of Aheli ( spa)
    Mamta is very professional and experienced..
    I received good hospitality .
    I will recommend 90 minutes hospitality and
    That package name is intense stroke.
    It is very helpful for back pain and shoulder pain
    Thanks…

    Date of stay: May 2024
    • Trip type: Travelled with family
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    1  Thank Compass59648565063
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Kush Kapoor, General Manager at The Roseate Ganges Rishikesh, responded to this reviewResponded 29 May 2024

    Dear Valued Reviewer,

    We sincerely thank you for your valuable feedback.

    Your kind appreciation of our Hotel and services is heart warming. It means a lot to me and we eagerly look forward to welcoming you again.

    Best Regards,

    Kush Kapoor

    CEO, Roseate Hotels and Resorts

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 25 May 2024

    Nice property, good food.
    Special thanks to Sushila for wonderful hospitality. All other team members are also humble and helping. View From hotel is okay . Visited the property for the first time and felt the experience totally different as there was no buffet for breakfast , but it is so so different and enjoyable experience having freshly made choices this made Roseate different from others .young generation staff is so courteous and humble and enthusiastic. Nice stay . ThAnk you and would surely like to visit again

    Date of stay: May 2024
    • Trip type: Travelled on business
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    1  Thank Sightseer20881068132
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Kush Kapoor, General Manager at The Roseate Ganges Rishikesh, responded to this reviewResponded 29 May 2024

    Dear Valued Reviewer,

    We sincerely thank you for your valuable feedback.

    Your kind appreciation of our Hotel and services is heart warming. It means a lot to me and we eagerly look forward to welcoming you again.

    Best Regards,

    Kush Kapoor

    CEO, Roseate Hotels and Resorts

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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