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Shreya M

Rishikesh will never be the same...thank you Roseate Ganges!

5.0 of 5 bubblesReviewed 11 Aug 2022
I visited Rishikesh with my parents and grandmother thinking that glistering Ganga, mountain haze and fresh air will help us reenergise ourselves. Little did we know that our stay at the Roseate Ganges will offer us an experience beyond any expectation.

The two day trip was filled with smiling faces greeting and taking care of every little request that we made. It was heartwarming to see Chef Deepak Rana going above and beyond to make sure my grandmother felt at home when it came to food( she is still talking about the makhane ki kheer).

I wish I could personally thank everyone at the hotel as on our way back home my grandma had a big smile while mentioning all the little gestures of hospitality and the sheer keenness of the staff to help at all times.

I wish Roseate Ganges all the success and I absolutely look forward to visiting again.
Date of stay: August 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kush Kapoor, Marketing at The Roseate Ganges Rishikesh, responded to this review
Responded 13 Oct 2022
Dear Valued Reviewer,

We sincerely thank you for your valuable feedback.

Your kind appreciation of our Hotel and services is heart warming. It means a lot to me and we eagerly look forward to welcoming you again.

Best Regards,
Kush Kapoor
CEO, Roseate Hotels and Resorts
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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    Reviews (365)
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    All reviews his team special thanks private beach special mention chef rana food menu care and attention executive chef small property culinary skills amazing hospitality dal makhani the security guard beautiful property perfect place to unwind the river presidential suite
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    126 - 131 of 365 reviews
    Reviewed 31 July 2022

    Had visted this great property over the weekend , was greatly impressed by the services mr. Tarun front desk, mr parag sharma and mr. Manoj from house keeping.i felt the staff at the restaurant shreshtha, akash were also fabulous. Carry on the great

    Date of stay: July 2022
    Trip type: Travelled with friends
    Thank 601rajivd
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Kush Kapoor, Marketing at The Roseate Ganges Rishikesh, responded to this reviewResponded 13 October 2022

    Dear Valued Reviewer,

    We sincerely thank you for your valuable feedback.

    Your kind appreciation of our Hotel and services is heart warming. It means a lot to me and we eagerly look forward to welcoming you again.

    Best Regards,
    Kush Kapoor
    CEO, Roseate Hotels and Resorts

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 28 July 2022

    Hi,
    The property is fine but not worth the money they are charging for. I mean you can get taj at a similar cost which is far better in upkeep and maintenance. The rooms and the hotel itself is very small small as compared to the Taj properties.
    The only thing that works for this property is the food which i can vouch for.
    Nothing beats the food hospitality by Chef Deepak and his staff. The food is excellent and the warmth and love with which its served is even better. All credit goes to the head executive chef Deepak.

    Room tip: All the rooms are very small so choose better category rooms to make it roomier.
    Date of stay: July 2022
      • Value
      • Sleep Quality
      • Service
    Thank Namit G
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Kush Kapoor, Marketing at The Roseate Ganges Rishikesh, responded to this reviewResponded 13 October 2022

    Dear Valued Reviewer,

    We sincerely thank you for your valuable feedback.

    Your kind appreciation of our Hotel, the food and our services is heart warming. It means a lot to me and we eagerly look forward to welcoming you again.

    Best Regards,
    Kush Kapoor
    CEO, Roseate Hotels and Resorts

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 29 June 2022 via mobile

    We had amazing experience,superb service,grt hospitality n up to the mark food...Roseate Ganges has Bestamazing location... Special thanks to the head chef Mr.Deepak and his entire team including Akash,Suresh Kumar, and Kartik. Thank you for making our trip so special and memorable

    Date of stay: June 2022
    Trip type: Travelled with family
    Thank Paulomi2130
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Kush Kapoor, Marketing at The Roseate Ganges Rishikesh, responded to this reviewResponded 13 October 2022

    Dear Valued Reviewer,

    We sincerely thank you for your valuable feedback.

    Your kind appreciation of our Hotel and services is heart warming. It means a lot to me and we eagerly look forward to welcoming you again.

    Best Regards,
    Kush Kapoor
    CEO, Roseate Hotels and Resorts

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 28 June 2022

    Had a beautiful breakfast at this exclusive calming experience

    Kartik & Amit was there with a smiling face to allow us to enjoy breakfast and sumit at restaurant was more than eager as a family member to host us. Must visit and very helpful people

    Date of stay: June 2022
    Trip type: Travelled with family
    Thank Raj J
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Kush Kapoor, Marketing at The Roseate Ganges Rishikesh, responded to this reviewResponded 13 October 2022

    Dear Valued Reviewer,

    We sincerely thank you for your valuable feedback.

    Your kind appreciation of our Hotel and services is heart warming. It means a lot to me and we eagerly look forward to welcoming you again.

    Best Regards,
    Kush Kapoor
    CEO, Roseate Hotels and Resorts

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 8 June 2022

    We just checked out from here yesterday. It’s shocking the kind of property it is. We entered the gate , there was hardly any space to park the car and no driver was available to assist.
    Guests are made to wait for check-in , in an non air conditioned space with the hot breeze coming in , after seven hours of drive from Delhi . While the staff themselves are sitting in an Ac space. No common area or lounge to sit the entire day except the bar.
    The charges of the absolutely ordinary room are not commensurate to what they are offering .
    Hospitality and style is nil . Though the food is good.
    Would not recommend it.

    Date of stay: June 2022
    Trip type: Travelled as a couple
    1  Thank A1962k
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Kush Kapoor, Marketing at The Roseate Ganges Rishikesh, responded to this reviewResponded 13 October 2022

    Dear Valued Reviewer,

    We sincerely thank you for sharing your valuable feedback which helps us improve and optimise our services. It is our constant endeavour to ensure that our guests have a pleasant and unforgettable experience across Roseate Hotels & Resorts.

    We would like to offer you our sincere apologies for the disappointment you experienced during your stay at The Roseate Ganges. Kindly note that your feedback has been escalated to the concerned teams.

    We look forward to welcoming you again and hope that you will give us an opportunity to serve you better.

    Best Regards,
    Kush Kapoor
    CEO, Roseate Hotels and Resorts

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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