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All reviews heated floors turn down service old quebec lower town beautiful hotel museum of civilization concierge desk boutique hotel river view cruise ship rain shower lawrence river the location is perfect valet parking visit to quebec city artifacts auberge
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Reviewed 20 July 2018 via mobile

On arrival, reception were super impressive calling in someone especially to check us in as the other two were busy. Service was so warm and welcoming. The concierge duo of Dominic and his highly witty assistant were professional and outstanding: ‘When you go out of that door, turn left and fall in love with Quebec City...’ - excellent advice - it’s truly enchanting. Spa treatments were expertly organised as well as recommendations for restaurants and where to visit. The hotel is just perfect. Quiet, comfortable with good sized rooms and interesting artefacts discovered when they excavated to enlarge the hotel. Service is outstanding - relaxed yet professional. My spa treatment (manicure and shellac) was meticulous, so much so we missed our lunchtime reservation! This hotel knows what guests need and how to do customer service - 5 star.....

Date of stay: July 2018
Trip type: Travelled as a couple
Thank Justine V
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
aubergesaintant0ine, Directeur général at Auberge Saint-Antoine, responded to this reviewResponded 25 July 2018

Dear JustineV25,

Thank you for taking the time to share this lovely thoughts on TripAdvisor, this is sincerely appreciated. We are glad that you liked your experience!

We look forward to hearing from you and to welcoming you back at Auberge Saint-Antoine.

Best regards,

Guy and Dagmar Lombard
General Managers

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Reviewed 17 July 2018

What a truly wonderful boutique hotel. Aside from an excellent location and parking facilities the hotel exhulted charm preserving its historical heritage with modern comforts. But above all it’s always service that distinguishes and separates a hotel from its peers and hence the reason that for me Auberge Saint Antoine is the only choice.

Date of stay: July 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Relais & Chateaux
Thank petergA4010UL
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
aubergesaintant0ine, Directeur général at Auberge Saint-Antoine, responded to this reviewResponded 18 July 2018

Dear Peter G,

Thank you for taking the time to write this nice comment! It was a pleasure having you with us and we hope to welcome you back again very soon. Please rest assured that we shared your comment with our team.

Wishing you a beautiful day.

Best regards,

Guy and Dagmar Lombard
General Managers

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Reviewed 17 July 2018 via mobile

We were thoroughly spoiled by our stay at Auberge Saint - Antoine. Convenient location yet quiet. Quick elevators got us easily to our floor. The fluffiest towels, a plush robe and slippers, a deep tub and Beekman toiletries coddled us in the bath after busy days of sightseeing. Turn down service included bottled water, dim lighting and calm music playing on a CD player. A low tech postcard left on the night table with the next day’s weather report was a nice touch. No need to turn on your electronics at bedtime unless you really want to. Bed and pillows were super comfortable even though we had a Queen are are used to a king. We took advantage of Chez Muffy, the on-site restaurant for two breakfasts and one dinner and particularly enjoyed dinner. Check out the decor and ambience too, as well as the food. The hotel has several little quiet nooks near the lounge for relaxing with a cocktail, wine or coffee. Having real half and half in the room fridge for in room morning coffee is a nice change from the awful powdered stuff most hotels provide. Throughout our four night stay we felt treated like very special family by the entire staff. Paradise? Yes! And no snakes either.

Date of stay: June 2018
Trip type: Travelled as a couple
1  Thank Ange2
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
aubergesaintant0ine, Directeur général at Auberge Saint-Antoine, responded to this reviewResponded 18 July 2018

Dear Angie C,

We are truly pleased to read you and we would like to thank you for the time taken to share your comments on TripAdvisor, especially such nice ones! We are glad that your stay at Auberge Saint-Antoine met your expectations and we would love to welcome you back!

Looking forward to hearing from you.

Best regards,

Guy and Dagmar Lombard
General Managers

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Reviewed 17 July 2018

I found this hotel through trip advisor and am so glad that we stayed here for a three-day vacation to Quebec in late June of 2018. The location is fantastic, the room we had was wonderful, and the service of the hotel staff was as good as it gets - warm, friendly, and authentic. One of the best buffet breakfasts you could ask for at Muffy's.

Date of stay: June 2018
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
Thank ChinaKat
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
aubergesaintant0ine, Directeur général at Auberge Saint-Antoine, responded to this reviewResponded 18 July 2018

Dear ChinaKat,

Thank you so much to have taken the time to share these words. We are glad that you liked your experience at Auberge Saint-Antoine and our staff members. It was a pleasure having you with us.

Hoping to have the chance of welcoming you back again in Quebec City!

Kind regards,

Guy and Dagmar Lombard
General Managers

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Reviewed 15 July 2018

Romantic and family friendly seems like an impossible combination when traveling but we found it here at the Saint-Antoine. We had amazing adjoining rooms on the top floor overlooking the St. Lawrence river, with cozy beds with a gas fireplace. It was winter time, and my husband and I enjoyed watching the boats charge through the thin layer of ice on the river, while the kids played in the snow on the balcony.

Story book perfect!

The hotel matches the charm of this magnificent city. Quebec was a total surprise to us, as we knew very little about the city before visiting. It has an amazing old world vibe, thanks to the the walled city. Imagine yourself navigating the cobblestone streets, twisting and turning, around the steep hills. Take a funicular (tram) up the hill to see the glorious views, walk down the narrow pedestrian-only streets. (Pro tip: Bring two umbrella strollers instead of a double stroller, so that you can handle the terrain). Our kids fell asleep daily in the strollers while we explored!. There's hot chocolate for the kids, and warm maple syrup lattes for the adults.

The snow and bright sunny skies were such a contrast to our warm hometown. Very refreshing.

My review is almost as much for the city as it is for the hotel. But I question how well we would have been able to discover and navigate it without the help of the professional concierge staff. I have never done this before on a trip, but I communicated with them before arriving, so that our activities were expertly and professionally determined with an insider's view, before we even arrived. What a difference! I'll be doing this again for sure!

Here's some of our activities as picked by the staff during our four-night stay: I need to also write a separate review for almost all of them! Strolling down all the beautiful picturesque streets; the sugar shack was such an insider's activity, where we saw maple syrup dripping from the trees and ate authentic, somewhat quirky (by American standards) cuisine. We didn't hear English spoken even once!; The winter playground, where my 2 and 4 year olds had a blast, zipping down the hills on inner tubes. There was also an ice hotel, which felt like exploring a fort. One night we got a sitter in the hotel room, went downstairs to Chez Muffy, the onsite restaurant, and had a wonderful meal. (The weekend brunch buffet is also an amazing treat). The babysitter, booked by the staff, was able to entertain the kids by taking them to the hotel's movie theatre. Another night we ordered burgers and poutine via Uber Eats from Le Chic Shack, a local hot spot, so we could just enjoy our magnificent room more!

This trip was so special to my family. It's hard to put it into words. My only wish is to return now during the summertime so we can discover what the beautiful city has to offer once the snow has melted!

Room tip: Communicate with the helpful concierge before you land so you can maximize your stay!
Date of stay: March 2018
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
3  Thank Tricia D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
aubergesaintant0ine, Directeur général at Auberge Saint-Antoine, responded to this reviewResponded 18 July 2018

Dear triciad512,

Thank you for such a kind review about our property! We are glad to be part of your experience in Quebec city. It is with pleasure that we read your comment and thank you to have taken the time to share your opinion. We will share your lovely words to our team with great pride!

Hoping to have the pleasure of welcoming you again soon.
Best regards,
Guy and Dagmar Lombard
General Managers

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