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26 - 31 of 416 reviews
Reviewed 12 June 2018 via mobile

The suites in this hotel are amazing.
The hotel is very clean and quiet.
The jetted tub in the bathroom was very large and the complementary package of bath salts was a nice touch

It is new and close to the airport.

I would recommend this hotel to stay at if one wishes to be close to the airport.

Date of stay: June 2018
Trip type: Travelled on business
Thank bear1002016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
hoteltimes, Responsable réception at Grand Times Hotel, responded to this reviewResponded 13 June 2018

Thank you very much for this great comment. We're always pleased to find out our clients are satisfied of their stay at our hotel. We work everyday to make every experience special and pleasant for each of our guests and good words are heart-warming to us. Again, thank you for your time and comment and we are looking forward to welcome you again.

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Reviewed 17 February 2018

Been there last week , good place to stay, confort bed , nice bathroom , no coffee maker in room , but free coffee at the front desk , microwave and fridge in room.
nice decoration in room , quiet place

Date of stay: February 2018
  • Trip type: Travelled on business
    • Location
    • Sleep Quality
    • Service
Thank sly1963
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
hoteltimes, Directeur général at Grand Times Hotel, responded to this reviewResponded 19 February 2018

We would like to take the time to thank you for reviewing our hotel. We are always pleased when people share their experiences and opinions on our hotel. We have passed a copy of your testimonial to all those who have taken part in making your stay memorable.

We look forward to welcoming you again in the near future.

Best regards,
Lynda Lirette
General Manager

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Reviewed 31 December 2017

The hotel was located a short walk from a major shopping mall and provided easy access to highways and restaurants.The hotel foyer was very modern and inviting. The check-in process was very quick, and the front desk staff was very courteous. The fireplace at the entrance was very cozy, providing much-needed warmth from the freezing temperatures. Our room was clean and spacious.

The bed itself was not very comfortable. We had queen size beds with soft mattresses. With two adults on the bed, the mattress would force both into the centre--not very comfortable. The heater in the room was very loud and also provided way too much heat, despite adjusting the setting to a low temperature. The bathroom door would not lock, and the noise level outside our room was very disruptive.

The Continental breakfast was lacking in variety. Our two children were quite disappointed expecting to have more choice. There was a lot of basic bread items, plain cereals, over-ripened bananas, hard boiled eggs, some spreads, and a large bowl of yogurt. I would recommend they broaden their selection to include baked goods (danish, croissant, muffins, etc.), oatmeal, waffles, pancakes, scrambled eggs, bacon, sausage, etc. We ended up having to bring our children to another location for breakfast.

Date of stay: December 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank lizd2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
hoteltimes, Responsable réception at Grand Times Hotel, responded to this reviewResponded 4 January 2018

Thank you for taking the time to comment on your experience at our facility. Each comment is useful to help us improve and to offer you the service you expect. We try to offer comfort and convenience to our corporate clients as well as our tourist clientele and that is why we are one of the only 4 star hotels in the area to graciously offer a continental breakfast to our guests. We try to maintain healthy and fast choices for our customers to start their day off right. We are sorry to note that this selection did not reach you at the time of your stay and we want you to know that your comment is well taken into account in order to improve this service for our future customers.
Once again, thank you for your time in writing this comment. We hope to have the chance to welcome you again on your next trip in our beautiful town.

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Reviewed 28 November 2017

This modern hotel just outside of Quebec city is a good option for a few nights stay in Quebec.
The lobby was clean and has a very modern feel.
Our standard room was clean,bed was comfortable,linen was new.
The bathroom was a good size. Bathroom linen were in good condition. The water pressure,and temperature was very good. Bathroom supplies offered were sufficient.
We paid 138.00 for a standard room two double beds for the night , which is a reasonable price for the area.
The staff were helpful and friendly.
The negatives are as follows
I found the entire hotel poorly lit. I think the lighting was done this way for the modern feel that the hotel is going for,but I would have liked the reception desk to be better lighted,and better lighting in the rooms.
I found our standard room a little small for my taste.
The breakfast offered was very disappointing. All carb breakfast, bread,and cold cereal that was about all there was.
How about some yogurt, hot oatmeal, larger selection of fruit and cheeses?
It is not hard to provide a nice breakfast,this hotel fails on this point.

Overall this hotel is a good choice. You are a short drive from Old Quebec and all its attractions. There is a large mall just across the street. Lots of fair priced restaurants in the area. Price for a room is reasonable for area.

Room tip: Rooms are not that well insulated against noise avoid rooms near elevator.
Date of stay: October 2017
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank 660kimberly
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
hoteltimes, Responsable réception at Grand Times Hotel, responded to this reviewResponded 28 November 2017

Thank you for taking a moment to write us this comment. We're always pleased to find out our clients are satisfied of their stay at our hotel. Each comment is useful to help us improve and to offer you the service you expect. We try to offer comfort and convenience to our corporate clients as well as our tourist clientele and this is why we are one of the only 4 star hotels in the area to graciously offer a continental breakfast to our guests. We try to maintain healthy and fast choices for our customers to start their day off right. We do offer a large variety of bread, bagels and cereals, but we also offer fresh fruits, two variety of cheddar, and yogourts everyday, in addition to many other accompaniment. We are sorry to note that this selection did not reach you at the time of your stay and we want you to know that your comment is well taken into account in order to improve this service for our future customers.

Hoping to welcome you for a further stay.

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Reviewed 13 November 2017

Staying here a few times in september. Clean and spacious rooms. Easy parking. Close to shopping center and movie theater. All in all, pretty good. The breakfast is ....ok.... the location is convienient and easy to get in and out. At a good price, I wouldn't hesitate.

Date of stay: September 2017
Trip type: Travelled on business
Thank jasonallard
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
hoteltimes, Directeur général at Grand Times Hotel, responded to this reviewResponded 15 November 2017

We at Grand TIMES hotel want you to know that we appreciate your business and will continue to do everything we can to meet your personal needs every time you visit our city. Once again, thank you for the time you took to write this comment

Lynda Lirette
General Manager

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