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All reviewstoronto airportshuttle servicefree shuttlecomplimentary breakfastroom was cleanon site restaurantan overnight staypark and flyrecommend this hotelyogurtnext morningfront desk staffone night staywould definitely stay here againexcellent hotelbooked this hotelbw
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Reviewed 21 December 2016

While this is technically an "airport" hotel, my GPS said it was 12 minutes away - and it was actually 15 minutes from Terminal 3 because of the odd, errant traffic lights. There is a shuttle, but it no doubt takes longer, especially if you are going to the last of the 3 terminals to be served. Plus the shuttle is only once an hour. That said, I liked being a little further away from the airport hubbub and found the area nicely sprinkled with tasty restaurants and easy parking. Rooms were clean, very quiet despite there being a full house, and service was friendly. Two small but amazing things: the pillows were to die for (you can order them for delivery to your home, not expensive) and the bathroom had one of the largest, portable hand mirrors I have ever seen! Breakfast was standard Best Western fare, but the room was spacious (so many hotel breakfast rooms are not) and the coffee was self serve and excellent. Only criticism - the eggs were cold. As long as I am not in a rush, I would be happy to make this my 'go to' airport hotel

Room Tip: my room was on 2nd floor. There was an elevator. It was unusually quiet for a full, airport hotel.
  • Stayed: December 2016, travelled solo
    • Sleep Quality
    • Rooms
    • Service
Thank suremarket
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AKabir, General Manager at Best Western Plus Travel Hotel Toronto Airport, responded to this reviewResponded 22 December 2016

Thank you for your valuable contribution to this column. We are excited of your compliments about our staff, services etc., which is indeed an encouragement to carry-on our good work unabated. We look forward to serve you again in the future. Best regards. Akbar Kabir, GM

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Reviewed 17 December 2016 via mobile

Amazing service. Snow caused delayed flights and missed connections. We were able to check in early and check out late for nominal fees before our new flight. Delicious breakfast, comfy bed, and great airport shuttle.

Stayed: December 2016, travelled as a couple
Thank Lisette W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AKabir, General Manager at Best Western Plus Travel Hotel Toronto Airport, responded to this reviewResponded 19 December 2016

Thank you for your short but thoughtful response. We appreciate your generous comments about our services and hope that you’d come back to see us again for a yet another great stay. Best regards. Akbar Kabir, GM

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Reviewed 11 December 2016

The stay was very nice, nice people, clean apartment, fresh breakfasts. Special thanks to the personnel. Shuttle came really fast, took me to the hotel like a personal taxi. At the reception I got all the necessary details about transportation, shops, clues how to spend free time efficiently. Thanks a lot!

  • Stayed: November 2016, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank ValentinMinsk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AKabir, General Manager at Best Western Plus Travel Hotel Toronto Airport, responded to this reviewResponded 12 December 2016

Thank you for your valuable contribution to this column. We are so excited that you were pleased with our staff, services and amenities and that you were able to spend quality time during your stay. Hope you'd visit us again in the future for a yet another great experience. Best regards. Akbar Kabir, GM

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Reviewed 9 December 2016 via mobile

It was a very clean and quiet location. Staff was very pleasant. Breakfast which was included was a great selection of hot and cold foods. The staff monitoring breakfast kept everything while stocked and was very attentive. Close to airport and highway access.

Stayed: December 2016, travelled with family
Thank Gabriella T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AKabir, General Manager at Best Western Plus Travel Hotel Toronto Airport, responded to this reviewResponded 12 December 2016

Thank you for your positive response. It is encouraging to learn that our efforts have been duly recognized so that we could carry-on our good work. We hope that you'd come back to see us again soon. Best regards. Akbar Kabir, GM

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Reviewed 6 December 2016

We stayed at Best Western Plus mainly because the hotel we normally use was booked.
The next morning our shuttle to the airport was waiting for us. When we returned, we waited approximately 10 minutes for a shuttle back, no problem! The driver was professional and friendly. We used the hotel again before driving home the next morning. The customer service was excellent and the rooms were clean and comfortable. The beds at the Best Western are the most comfortable of any Canadian hotel we've stayed in. Thanks for a great experience!!!

  • Stayed: November 2016, travelled as a couple
    • Location
    • Rooms
    • Service
Thank buffmozzgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AKabir, General Manager at Best Western Plus Travel Hotel Toronto Airport, responded to this reviewResponded 9 December 2016

Thank you for sharing your experience. We are excited to learn that you were pleased with our staff and services offered during your recent stay at our property. We take pride in guest satisfaction and strive to ensure our valued guests are happy and content at all times. We hope to serve you again in the future. Best regards. Akbar Kabir, GM

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