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Traveller rating
247
14
14
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All reviews rooftop restaurant stella suite black marble front desk heated floors boutique style lobby bar boutique hotel loved our stay awesome hotel highly recommend this hotel pleasure of staying fantastic stay bars and restaurants this past weekend turn down service business trip
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Reviewed 4 weeks ago via mobile

We recently stayed at the Bisha Toronto for a “Staycation” and what a great experience it was.

To start, the manager Alejandra was incredibly hospitable and catered to all our needs. She had our room ready and cooled before we arrived as we had said our A/C had broken at our place and sparked our staycation.

We arrived with our dog Whisky and upon arrival were pleasantly greeted by the hotel staff who had our room ready early. When we entered the room we found a Bisha dog bed and food/water bowls for Whisky which was unexpected and a nice touch. The room was very large, clean and had a nice city view. Unfortunately, the amenities were closed due to COVID, but I have been to the rooftop pool before and it is amazing!

The attention to detail is second to none here and we will definitely be back for another stay when everything is open again!

Thank you Alejandra and the Bisha Staff for taking such great care of us!

Alex, Mel, and Whisky.

Date of stay: May 2021
Trip type: Travelled as a couple
1  Thank Alex G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aaron Harrison, General Manager at Bisha Hotel Toronto, responded to this reviewResponded 4 weeks ago

Dear Alex, Mel and Whisky, Thank you for your choosing Bisha for your Staycation, I am thrilled to hear it was such a great experience for you! We love taking care or all of our guests including our four legged ones! Thank you for your recognition of Alejandra, we are so proud of her, she is a true example of the Bisha teams commitment to the guests experience. We are getting closer to being able to reopen the rooftop pool and KOST restaurant so we cant wait to welcome you all back again soon.

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Reviewed 4 weeks ago

I have stayed in quite a number of hotels in downtown Toronto. This was my third time staying at the Bisha Hotel. The customer service is definitely the best. Selina (office supervisor) and Alejandra (office manager) were amazing in providing exceptional customer care. They went well above in providing an unforgettable experience. The hotel ambience is great! The rooms are lovely and very clean.

You won't be disappointed!

Date of stay: May 2021
    • Location
    • Rooms
    • Service
1  Thank aussiejules4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aaron Harrison, General Manager at Bisha Hotel Toronto, responded to this reviewResponded 4 weeks ago

Dear aussiejules4, Thank you for your review, We are grateful to have had the opportunity to welcome you back again! I'm glad to hear you enjoyed the hotel and I am thrilled you had the opportunity to engage with Selina and Alejandra, we are so proud of the work they do for us and are truly what the Bisha's guest experience is all about! We cannot wait to welcome you back in the near future.

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Reviewed 4 weeks ago via mobile

Bisha Hotel puts Canada on the map. If you have a taste for luxury this is the place for you. The ambiance is elegant, luxurious and opulent. I stayed at The Stella Suite and it felt like it was designed for me lol. Heated floors, marble titles, beautiful bathroom space! Not to mention the staff is lovely. I love Alejandra she made me feel so welcomed. Her energy is amazing.

Date of stay: May 2021
Trip type: Travelled on business
1  Thank CleoOrganics
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aaron Harrison, General Manager at Bisha Hotel Toronto, responded to this reviewResponded 4 weeks ago

Dear CleoOrganics, Thank you for your kind words! I am so glad to hear you found the Stella Suite to your liking. Clearly you have excellent taste !! Thank you for sharing your feedback on Alejandra, we are so proud of her and she continues to be a shining example of the Bisha team. We look forward to welcoming you back in the near future

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Reviewed 4 weeks ago

We stayed May 18th & 19th at this hotel on our way to Vancouver. We came last year and were able to experience their exceptional pool/ restaurant area, but because of Covid restrictions that area was closed this time (understandably). Our stay was still great. The friendly faces from all 3 staff (Selena, Alehandra and I cant remember the guys name ) who were on during our stay made it very enjoyable. We will be coming back again, especially when the pool is opened.
THANK YOU BISHA!

Date of stay: May 2021
    • Location
    • Sleep Quality
    • Service
1  Thank CelinaMziray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aaron Harrison, General Manager at Bisha Hotel Toronto, responded to this reviewResponded 4 weeks ago

Dear CelinaMziray, Thank you for again choosing to stay with us at Bisha Toronto. I am thrilled to hear you enjoyed your stay and that our team of Selina, Alejandra and Sami where able to deliver our signature Bisha service. We cant wait to welcome you back pool side in the near future!

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Reviewed 4 weeks ago via mobile

Amazing stay in the Bisha Suite! The team at The Bisha went above and beyond to make our elopement so special. Andrea, Alejandra and Selina were amazing! The suite and the accommodations we beautiful.

Date of stay: May 2021
Trip type: Travelled as a couple
1  Thank ToriGP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aaron Harrison, General Manager at Bisha Hotel Toronto, responded to this reviewResponded 4 weeks ago

Dear ToriGP, Thank you for your kind words and for the recognition of Andrea, Alejandra and Selina. These ladies are such great examples of the full Bisha Team. Thank you for also trusting us with such a big occasion, I am so thrilled to hear we delivered on our promise to you. We look forward to welcoming you back to Bisha Toronto in the Future

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