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All reviewsboutique hotelglass of sparkling winevalet parkinggreat boutiqueslater streetdowntown ottawabyward marketrooms are smallbottled waterparliament hillbusiness districtvalet servicequeen roomcomfy bedcentral locationupon checkmajor attractions
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Reviewed 29 May 2018

ARC, The Hotel is a chic, modern hotel located in the heart of the business district. This hotel is a 3 minute walk to Parliament Hill, about 10 minutes to the Byward and close to many, many restaurants. On a side note, nearly everything is closed on the weekends in this area so you may have to hike a bit to find some food, but it's worth the stay.

Entering into the lobby, to your left is a small check in desk and to your right is their newly placed lounge (it used to be behind the lobby desk - but I don't know where the lobby desk was before that so perhaps this entire sentence is a wash?!). The staff were friendly and quick and had us on our way in no time. There is a complimentary glass of sparkling wine (it comes in a giant bottle so you know it's quality) and free apples outside of the elevator door.

We stayed in room 605, which has a stunning view of the office workers next door. One can only imagine how many accidental exposures they've had whilst going about their day.

The rooms are of a decent / standard size for a hotel. The bed was suuuuuuper comfortable and the pillows were actually one of the best I've had in a hotel. The washrooms are smaller compared to most hotels but nothing that would sway a review. There is a Kurig machine in the room with a few complimentary pods, lots of milk and creme in the next amenity, a fridge. There is also a large desk to work at and two chairs if you don't feel like staying horizontal the entire time you're in Ottawa.

I would definitely stay in this hotel shall we return in the near future and invite you to do the same.

  • Stayed: May 2018, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank Thetravellinman12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frank L, Front Office Manager at ARC The Hotel, responded to this reviewResponded 29 May 2018

Dear Thetravellinman12,

I would like to thank you for such a nice review. We really value our guest's feedback.
We are delighted to hear that you had a pleasant stay with us.
I will be pleased to share it with the team and colleagues.
Thank you for choosing Arc The Hotel as your preferred hotel in the capital city Ottawa
We definitely look forward to having you back again in the near future.

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Reviewed 25 May 2018 via mobile

Clean and friendly staff. I was here for work and got a quiet night of rest. Will use this spot next time

There is construction in and around this neighbourhood but you can still get around, on foot is easier. It centrally located and you can walk everywhere

Stayed: May 2018
Thank Janner519
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frank L, Front Office Manager at ARC The Hotel, responded to this reviewResponded 25 May 2018

Dear Janner519
thank you for taking the time to write a review about your experience with us. We are delighted to hear you had a pleasant stay with us, we strive in providing unparalleled customer service and your feedback is important to us. We look forward to your next arrival

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Reviewed 13 May 2018

Lovely little Boutique Hotel.
Clean rooms, average property.
But Michelle at front desk, made this place extrodinary.
Sweet, funny and full of great recommendations.
She is why I would come here again.

  • Stayed: May 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Lilibelle07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frank L, Front Office Manager at ARC The Hotel, responded to this reviewResponded 14 May 2018

Dear Lilibelle07, thank you for taking the time to write a review about your experience with us. We are delighted to hear you had a pleasant stay with us, we strive in providing unparalleled customer service and your feedback is important to us. We look forward to your next arrival.

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Reviewed 13 May 2018

This is an extremely clean hotel with pleasant and professional staff. It is easy to stay there with a small lobby and always someone at the front desk and the door to help you get to where you need to be.

Room Tip: Just that the shampoo and conditioner should be replenished even if unused when they come in because often people on a rigorous schedule will need to have another shower and hair wash before a dinner meeting.
  • Stayed: May 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank portoshawa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frank L, Front Office Manager at ARC The Hotel, responded to this reviewResponded 14 May 2018

Dear portoshawa, thank you for taking the time to write a review about your experience with us. We are delighted to hear you had a pleasant stay with us, we strive in providing unparalleled customer service and your feedback is important to us. We look forward to your next arrival

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Reviewed 7 May 2018 via mobile

Stayed here on a recent business trip. The hotel is an easy walk to Parliament and The Market.

I’d recommend the hotel based on the price and location.

The restaurant and amenities could have been better.

Stayed: May 2018, travelled on business
Thank CunukTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frank L, Front Office Manager at ARC The Hotel, responded to this reviewResponded 10 May 2018

Dear CunukTraveller, thank you for taking time to write about your recent stay and we are delighted that you had a memorable stay, we are here to serve and our guests are at the heart of all we do. Your feedback on our restaurant facilities is taken into great consideration and if you would like to talk about your experience do not hesitate to contact us directly and we will be happy to discuss with you. We look forward to your next arrival

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