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All reviews underground parking breakfast room hot breakfast hot tub free breakfast nice balcony jacuzzi suite within walking distance close to downtown third floor the main street beds were very comfortable downtown banff would definitely stay here again yogurt room was large shops and restaurants
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Reviewed 22 October 2018

Stayed for 2 nights before our train back to Vancouver, and enjoyed the close location to the train station, while still giving easy access to town and the drive out. Secure underground parking, and good sized rooms (with spa tub if you want). Staff were very accomodating and helpful, booking a very early taxi to the station. Breakfast was manic with a large Asian tour group swooping at the same time, but the staff kept things going without missing a beat.

Room Tip: Stay on level 3 for more quiet location.
  • Stayed: October 2018, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank Leaddog83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elsa T, General Manager at Best Western Plus Siding 29 Lodge, responded to this reviewResponded 2 November 2018

Dear Guest,

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 403-762-5577.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,
The Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 October 2018

We stayed here for four days in mid October between seasons. Since the hotel was under renovation I suspect that any issues we had with the room would probably be addressed. everything was clean and maintained. The Staff was very pleasant and accommodating. The lady in the breakfast room kept the food hot and fresh.
The room items we would like to have changed (and probably will be with the renovations} The beds were comfortable but the base was to high and my wife who is under 5 feet had trouble getting into it. There were no bed tables on the alternate sides of the bed .Air was off for the season and the temperature in the room rose very high at night time. There was no safe in the room.
All in all the stay was very nice as service staff in Banff are all very responsive and pleasant {a rare thing now-a-days).

  • Stayed: October 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Curiosity792469
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elsa T, General Manager at Best Western Plus Siding 29 Lodge, responded to this reviewResponded 2 November 2018

Dear Guest,

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 403-762-5577.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,
The Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 October 2018

The Best Western Siding 29 is a clean, friendly hotel with an awesome hot breakfast! The location is just a few blocks from the center of town, so is perfect to be close yet too close to the busy hub of Banff.

  • Stayed: October 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank GmaG09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elsa T, General Manager at Best Western Plus Siding 29 Lodge, responded to this reviewResponded 2 November 2018

Dear Guest,

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 403-762-5577.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,
The Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 October 2018

The outside view was a little dispiriting but the inside was welcoming and comfortable. Clean, good beds, spotless bathrooms, nice - although crowded = breakfast and super staff. Indoor parking. Well done all of you. A big shout-out to the breakfast staff in particular. Re-visit? Oh yes!

  • Stayed: September 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank balletmomCanada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elsa T, General Manager at Best Western Plus Siding 29 Lodge, responded to this reviewResponded 14 October 2018

Dear Guest,

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 403-762-5577.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,
The Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 September 2018

We stayed in the suite in this hotel... very comfy beds and lovely bed linen. Breakfast was great loads of choice and plentiful..swimming pool and jacuzzi in the hotel too . Also free juice water tea& coffee available at all times .

  • Stayed: September 2018, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank shona a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elsa T, General Manager at Best Western Plus Siding 29 Lodge, responded to this reviewResponded 14 October 2018

Dear Guest,

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 403-762-5577.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,
The Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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