My boyfriend and I stayed here a few weeks and had an okay time. The service around the pool and at the restaurants were extremely slow (both at Palmar and Arco). Our rooms smelled slightly of bleach and mold. The location was fine, but is about a 20 min walk to downtown.
My one main gripe about this place is that I left a few items behind in the hotel room and no one could tell me if anything was ever found. I tried calling several times the day after we checked out and was routed to different departments: from the hotel groups' customer service, to the actual hotel's lost and found, housekeeping, and front desk and still no one could help me locate my missing items. I also tried emailing and I still have not heard anything back.
We travel a lot, all over the globe, and for this price, your money can be spent more efficiently elsewhere.More
- Free Wifi
- Free Parking