We had a great time at Alaya. The hotel is beautiful. If you like staying in a hut within walking distance to the beach then this is the place for you.
The staff is impeccable. Tanet is an awesome host/concierge from check in to check out. She also kept us up to date on other things. You can communicate your needs with the hotel via whatsapp. We wanted a coconut drink and Rodriguez was very helpful with the menu. We placed our order right on the beach and it was delivered beachside (p.s. we made our own straws just for the coco loco ) the staff also helped delivering and dropping off our luggages.
If you want to enjoy a nice and quiet getaway/vacation, then this is the place for you. It is away from the bar scene but is within walking distance to a cute taco/bar stand.....and a farm to table breakfast/lunch restaurant. It is also walking distance to "ven a la luz" statue.More