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All reviews chula vista asian restaurant el mexicano fish and shrimp tacos lobby bar club level breakfast buffet adult pool mexican night juan carlos pool side beach area recommend this resort other resorts tequila tasting great resort hot dogs
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Reviewed 10 June 2021

My husband and I stayed at Fiesta Americana in Cancun and LOVED it. Therefore, we decided to stay at Fiesta Americana in Puerto Vallarta this time around. However, it was nothing compared to the one in Cancun. The food was not very good and even the cevicheria food was not as good. The shrimp tacos were super oily. The most disappointing thing was that most of their staff had an attitude and were constantly picking on us for something as simple as playing music with our phone (no speaker). There were no activities and they played elevator music most of the time. We were trying to make the best out of it but they were coming up with any excuse to pick on us and that prevented us from really enjoying our trip. Eduardo from the Mexican restaurant and Elena who cleaned our room were the only two employees that stood out to us. Meeting Eduardo really made our stay a bit better. He provided great customer service and always went out of his way to exceed our expectations. He made did a tequila show for us and served us this beautiful dessert. This resort definitely needs more staff like Eduardo. Gracias Eduardo y Elena!

Date of stay: June 2021
Trip type: Travelled as a couple
Thank Moni18E
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Francisco Rangel, Otro at Fiesta Americana Puerto Vallarta All Inclusive & Spa, responded to this reviewResponded 14 June 2021

Dear Guest,

Thank you so much for taking time to write us a review about last stay, we are happy to know that you had a great time and enjoyed the staff service.

We hope to see you soon!

Francisco Rangel
Gerente General

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 June 2021

We really enjoyed our stay here. It is a beautiful property. The front desk/reception was really the only thing that didn’t meet expectations. The beach, restaurants, and room exceeded expectations. I would return again.

Date of stay: June 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank alex a
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Francisco Rangel, Otro at Fiesta Americana Puerto Vallarta All Inclusive & Spa, responded to this reviewResponded 14 June 2021

Dear Guest,

Thank you so much for taking time to write us a review about last stay, we are happy to know that you had a great time and enjoyed the staff service.

We hope to see you soon!

Francisco Rangel
Gerente General

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 June 2021 via mobile

Luis and Sergio at the Fiesta Americana provided excellent beachside table service. Extremely attentive and recommended great drinks. They were able to keep a family of 6 happy and helped make the trip!

Date of stay: June 2021
Trip type: Travelled with family
Thank F8861TSlisas
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Francisco Rangel, Otro at Fiesta Americana Puerto Vallarta All Inclusive & Spa, responded to this reviewResponded 9 June 2021

Dear Lisa,

Thank you so much for taking time to write us a review about last stay, we are happy to know that you had a great time and enjoyed the staff service.

We hope to see you soon!

Francisco Rangel
Gerente General

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 June 2021 via mobile

We just felt in love with Fiesta Americana Puerto Vallarta. Everyone (bellhop, receptionists, phone operators, room service, hostesses, waiters, cooks, chefs, housekeeping, everyone!) at the Fiesta Americana is so attentive, cordial, kind, helpful & fun. Their wonderful service helped us relax and enjoy our childre, so we all had a memorable vacation. We stayed for 5 nights in a family room, and it was huge! With a great balcony and a mini fridge that was always full with different drinks.
The landscape, pond, peacocks and iguanas are a plus. It's so fun to watch the iguanas walk around and swim in the pool!
The beach and everywhere was always clean and we felt very safe.
Their food is delicious! We had lunch every day at the Cevicheria were the great Andres and Fettuccine (Alfredo) took care of us with our favorites: Ceviche Aguachile, tortilla chips and fresh guac, shrimp tacos, pescado empanizado, empanadas, etc.
We loved to have dinner at The Mexican and the Chulavista and their hostesses are the best! So sweet, friendly and kind. Although both restaurants are so good, we spent most nights at the Chulavista, just because it's view is breath taking.
The sushi, cooks and chef at Tiatang are amazing!
The Grill at the pool have great choices for the little ones, nuggets, hotdogs, hamburgers and fries.
Room service is also great with a nice menu.
The desserts are not as sweet as you hope, but you get used to it.
Our kids loved the beach and the pool. Fiesta Americana also offers a bunch of great activities for children.
If you are looking for an unforgettable vacation with your family, were you can enjoy your children while being pampered with yummy food and wonderful service, this is the place for you.
Thank you Fiesta Americana, we miss you already, but we'll be back!

Date of stay: June 2021
Trip type: Travelled with family
Thank DanielaW1047
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Francisco Rangel, Otro at Fiesta Americana Puerto Vallarta All Inclusive & Spa, responded to this reviewResponded 8 June 2021

Dear Daniela,

Thank you so much for taking time to write us a review about last stay, we are happy to know that you had a great time and enjoyed the staff service.

We hope to see you soon!

Francisco Rangel
Gerente General

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 June 2021

Make sure you check out the covid rules. There is no drinking in the pool or at the bar while in the pool. Men must where sleeve shirts before entering any place with food.

Buffet breakfast was great, I would not recommend lunch or dinner at the buffet, reserve the restaurants! The restaurants were AMAZING food, La ceviche pool food was so flavorful!

Big shout out to Celena from house keeping, David, Brenda, Alexandria, Francisco and SERGIO for keeping the drinks coming for my 20+ friends!

Date of stay: June 2021
Trip type: Travelled as a couple
Thank Q9107ICjenb
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Francisco Rangel, Otro at Fiesta Americana Puerto Vallarta All Inclusive & Spa, responded to this reviewResponded 8 June 2021

Dear Guest,

Thank you so much for taking time to write us a review about last stay, we are happy to know that you had a great time and enjoyed the staff service.

We hope to see you soon!

Francisco Rangel
Gerente General

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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