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Reviews (639)
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Traveller rating
383
186
47
13
10
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All reviews long house beautiful hotel unique experience attached museum old quebec room was spacious downtown quebec in advance in addition wild game shower gel bison staff was very friendly took advantage restaurant lobby culture
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3 - 8 of 639 reviews
Reviewed 7 August 2021 via mobile

Although a beautiful hotel the rooms are average quality for the price. Paid over 300$ a room I would have expected better quality furnishings and basic things like conditioner, a bar of soap to shower (other than shower gel) ...something worthy of the price. In addition due to Covid there is no room cleaning which should be reflected in the price and we should have been informed from the start but were not. We didn’t try the restaurant but it looked nice. The concierge was clueless about the restaurants around the neighborhood, so we took a chance and went to an area near the main shopping mall called le Cochon Dingue ( good place). The only place that looked half decent in the area. :(

So, all in all a very average stay. Needless to say disappointed with it altogether mainly due to the price and it what offers. If the price would have covered the cost of the museum and tour of long house then it may be a tad more forgiving.

As for the pool - extremely small

Spa - didn’t visit.

Date of stay: August 2021
Trip type: Travelled as a couple
Thank MontrealLove2travel
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 3 September 2020

We have wanted to visit for years but it has always been full for up to a year in advance. During the present situation, we practically had the place to ourselves. We brought along our 2 young grandsons. The room was spacious even with 2 cots added to the king size bed. Best part of the room was the feather pillows, a rarity for hotels. I had brought my own in case. The restaurant featured wild game and fruits and was very well presented. We took in a short tour of the attached museum, longhouse, church and creation park. All stops were animated by costumed interpreters. They all gave excellent presentations on aspects of Wendake (Huron) culture. We returned to the longhouse after supper for indigenous story time. Staff in the hotel were smiley and curtious. At night I roamed the street. It is a prosperous town with many traditional old Quebec homes. The streets were empty after dark.

Room tip: Some rooms have balconies.
Date of stay: August 2020
    • Location
    • Cleanliness
    • Service
Thank Tarfeathers
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 26 August 2020

Really nice hotel and facilities, and the museum / walking tour is amazing. Great Family experience - something unique and different. Highly recommend it for families.
Swimming pool is great, hiking trails good - food delicious!

Date of stay: August 2020
    • Value
    • Location
    • Service
Thank 207taral
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 6 March 2020 via mobile

Great concept. Only 20 minutes from the old town of Quebec city. Rooms are very comfortable, clean, with a touch of wendake decoration. Very good breakfast buffet with lots of choices. The restaurant La Traite offers great authentic terroir cuisine with wendake influence. Friendly staff. Must try the myths and legends event at the long house. Must also visit the museum...make sure you get a guide. Kid friendly including activities for kids.
Bravo to the wendats for sharing their culture in such a great setting. All first nations should do the same.

Date of stay: March 2020
Trip type: Travelled with family
2  Thank CocoJLLD
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 25 January 2020 via mobile

Hotel-Musee Premières Nations has been one of our preferred getaway for the past decade, and on average we’ve made 2 trips each year. It had always been a great destination to get away from the hustle bustle of the city and enjoy the exotic ambiance, while being just 20 minutes away from Old Quebec and 10 minutes away from Valcartier village.

We always reserve the « wendake » room with a kingsize bed, and on one occasion we had the room in the basement which was not our first choice and we were told to make sure we mention it next time we book. We did so many times and it works out nicely...

The last time we went, to our dismay, we were given the basement room and yet we had booked 2 months earlier. We shared our disappointment and the receptionist got irritated, showed absolutely no empathy and kept saying there’s no guarantee of honouring any customer’s request and it’s written black on white in the policy... I can understand that but I have a hard time digesting the attitude and tone... she also mentioned that there was a big group that had reserved 6 months earlier and the entire floor was reserved for them, so she cannot pull someone to give us the wendake room on the 1st floor. Listening to that, I realized if the floor was reserved in advance then at the time that we had made the reservation and asked for a room on the first or 2nd floor, the reservation staff should have mentioned it, and we would have probably made an advised decision of knowing we will only have the basement room and may be we would have changed date for the getaway. We were extremely tired after a long ride and had no choice to take whatever was given to us!!

Is it a coincidence or not, the next day after breakfast we left the hotel at 10 am and went on an excursion, and when we were back at 4:30 pm, our room was not done....this is the first time it happened that our room is not done by end of the afternoon in so many years that we’ve been at this hotel. We called the receptionist and she sent the lady from housekeeping and when she came she thought we needed some amenities....and she was on her way out. She said it’s been busy, she apologized and mentioned that our room is the last one to be done ...

Well, what I drew out from this disappointed experience is that we are just a client among so many....

Date of stay: January 2020
Trip type: Travelled as a couple
1  Thank 231anjub
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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