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Reviewed 27 July 2021

Good service..good food,good location recomanded for stay cation,good protokol kesehatan...safe for sweeming ,...surya& bpk gino

128373839473782828+24747488474748488382267384848472829837374848738292738

Date of stay: July 2021
Trip type: Travelled with family
Thank Koko14646757
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Grand Zuri Malioboro Yogyakarta, Layanan Tamu/Resepsionis at Grand Zuri Malioboro Yogyakarta, responded to this reviewResponded 28 July 2021
Google Translation

Kepada Bapak Koko14646757,

Terima kasih atas rekomendasi terbaiknya yang dibagikan melalui Tripadvisor Senang sekali mengetahui bahwa Bapak puas dan nyaman selama berkunjung di hotel kami. Pelayanan yang prima dan lokasi yang strategis merupakan keunggulan dari kami. Kami menunggu kedatangan Bapak kembali di Grand Zuri Malioboro Yogyakarta.

Salam sukses,
Ika S. / General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 November 2020

I just can rate the BAR...
After 2 AM i want to have some long drinks. it was the only place open...
Staff were kind. drinks were good.... /but kinda expensive, but its ok. its an exclusive hotel/

recommended

Date of stay: December 2019
    • Location
    • Cleanliness
    • Service
Thank cristianonarita
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Grand Zuri Malioboro Yogyakarta, Guest Services / Front Office at Grand Zuri Malioboro Yogyakarta, responded to this reviewResponded 9 November 2020

Dear cristianonarita,

Thank you to give the review for Grand Zuri Yogyakarta in TripAdvisor. Our Zuri Lounge is open 24 hours, we glad to know that our staff give the excellent services. It was my pleasure to know that you are enjoying staying with us. As a 4 stars hotel located in the city center we have commitment to provide excellent services and high quality of product. Thank you and we are looking forward to welcoming you back to our hotel soo.

Best regards,
Ika Setyaningroem/ General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 February 2020 via mobile

My wife and I visited my niece that stayed, in Grand Zuri Malioboro in room 306, I just realized that 12 feb is her birthday. I came to the front desk and asked for small celebration but that time was late evening already 10PM. The front staff named resti and fb team were prepared small cake on the last minutes and join us to celebrate my niece birthday..Thank you so much to Grand Zuri team.

Its memorable experience that we ever had.
I love u all..♥️

Date of stay: February 2020
Trip type: Travelled on business
Thank Herupramon0
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
GrandZuriM1, General Manager at Grand Zuri Malioboro Yogyakarta, responded to this reviewResponded 14 February 2020

Dear Mr. Herupramono0,

Warmest Greetings from Grand Zuri Malioboro Yogyakarta Hotel..
On this good day, I would like to express our gratitude to you for giving us such a nice review and five stars on TripAdvisor. I hope your experience with us were memorable and wonderful. Your review about us will encourage us and make us keep maintaining our service and products in order to make you and all of our other guests feel satisfy while staying with us. I am glad, you write and tell when stay in our hotel.and remind our staff "Resti" who gives special treatment and services excellent. I hope our Hotel would always be your second home in Yogyakarta. See you again in another nice day.
Yours Sincerely,
Ika Setyaningroem/ General Manager

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Reviewed 13 December 2019

Staying at Grand Zuri malioboro was starting from 05 dec 19 and check out 07 Dec 19. the hotel is easy to access and located in mangkubumi. when we would go to malioboro or tugu monument, i got on pedicab. i stayed 2 nights at superior room, it was clean. i think this room is minimalist concept. the staff is polite and helpful. i will be back when visit in yogyakarta.

Room tip: pools view when stay at superior
Date of stay: December 2019
    • Location
    • Sleep Quality
    • Service
Thank zakiangga
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
GrandZuriM1, General Manager at Grand Zuri Malioboro Yogyakarta, responded to this reviewResponded 14 December 2019

Dear Mr. zakiangga,

Warmest Greetings from Grand Zuri Malioboro Yogyakarta Hotel.. Thank you in advance for your time to write a review and give us five stars in TripAdvisor. It's my pleasure to have you as our valuable guest. I'm glad to hear that you enjoyed your recent stay with us. It's my most priority to make sure all of our guests feel fully satisfy and happy while staying with us, as I always make sure to make everything well maintained and served. I cannot wait to see you again soon in Grand Zuri Malioboro Yogyakarta Hotel.

Yours Sincerely,

Ika Setyaningroem
General Manager

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Reviewed 28 November 2019 via mobile

Hi. I forgot her name but she was too kind as a employee. She was helping me to find out charger, gave me inform about this hotel etc. Matur nuhur girl. She wearing red kebaya. I booked my hotel room through phone. So they keep my deluxe room IDR 800.000 and let us to paid when i arrival at hotel.

Date of stay: November 2019
Trip type: Travelled solo
1  Thank Fanita95
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
GrandZuriM1, General Manager at Grand Zuri Malioboro Yogyakarta, responded to this reviewResponded 29 November 2019

Dear Mrs. Fanita95,

Warmest Greetings from Grand Zuri Malioboro Yogyakarta Hotel.. Thank you in advance for your time to write a review and give us five stars in TripAdvisor. It's my pleasure to have you as our valuable guest. I'm glad to hear that you enjoyed your recent stay with us. It's my most priority to make sure all of our guests feel fully satisfy and happy while staying with us, as I always make sure to make everything well maintained and served. I cannot wait to see you again soon in Grand Zuri Malioboro Yogyakarta Hotel.

Yours Sincerely,
Ika Setyaningroem/ General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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