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All reviews coconut cove lady lynsey infinity pool full kitchen bedroom suite st thomas ordered groceries hotel beach housekeeping service prior to arrival charlotte amalie ahead of time washer and dryer great week corn hole wonderful vacation per person each way
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Reviewed 16 May 2018

The Ritz-Carlton Club in St. Thomas is just as the other reviewers state. There aren't hotels like the Ritz on St Thomas that even compare. I had come here mostly out of curiosity and also to have fun with a few friends. Although I live on island the hotel opened up a newer, more refreshing side of the island.

Room tip: Do some research, make some calls. Take mercy on your wallet
Date of stay: July 2017
  • Trip type: Travelled with friends
    • Location
    • Sleep Quality
    • Service
16  Thank Auravene
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew M, Manager at The Ritz-Carlton Club, St. Thomas, responded to this reviewResponded 31 May 2018

Thanks for your great Review Auravene! I have seen some youtube videos and the property looks great. I understand that the Club will reopen October 5.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 October 2017

We were invited by friends to stay at the Ritz Carlton Club and we were very excited. We have never stayed at a Ritz Carlton or luxury hotel before. We were not sure what to expect. The staff was beyond friendly and helpful! Our condo was in the prefect location with a beautiful view of the ocean on one side and hills on the other side. From the moment we arrived we knew the staff was better than average. By the end the staff was the best we have ever had! I could go on and on about this place. I have to say we enjoyed the Ritz Carlton Club because we did not have children with us and it was definitely more laid back and couple friendly than the Ritz Carlton hotel. I highly recommend this property!

Date of stay: July 2017
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank LakelandLady87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew M, Manager at The Ritz-Carlton Club, St. Thomas, responded to this reviewResponded 31 May 2018

Thanks LakeandLady! We are so glad that you had a wonderful vacation. The Ritz-Carlton Club in St. Thomas is truly a lovely property. I live on the island and love to go and have a drink at Coconut Cove from time to time. The staff is truly amazing. They really make you feel comfortable. Matt.

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Reviewed 29 August 2017

We are big fans of the Ritz Carlton, and having the extra room at the club residences was awesome! The same amazing customer service was shown to us by all of the staff. With our kids getting bigger we definitely needed the extra space and having the kitchen and laundry room were the icing on the cake! It was just amazing in every way! We felt spoiled though our entire trip. The property was very large, so we got lots of exercise walking around, but the golf carts were always available immediately if you wanted a ride anywhere. This was our best vacation ever!

Date of stay: August 2017
Thank michele f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew M, Rental Coordinator at The Ritz-Carlton Club, St. Thomas, responded to this reviewResponded 25 October 2018

Thanks for that great review Michele F.
The Club is now back from a complete renovation and it looks fantastic! All of the interiors are brand new and the grounds are gorgeous. The Staff are back, and so friendly!

We look forward to your next visit!

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Reviewed 15 August 2017

One of the best times Iv'e had vacationing. The service is exceptional and top notch as expected from the Ritz Carlton. I have been to many Ritz Carlton and they have perfected their brand and I think it's the best place to go. This place is beautiful!

Date of stay: August 2017
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
1  Thank Angelfl28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 August 2017

We rented a 2 bedroom unit via a realtor. It was so nice to have plenty of space for our family of 5, as well as a kitchen and washer/dryer. The view from the room was wonderful as well, and the balcony was spacious. The staff went above and beyond, especially Jennifer Kier at Coconut Cove. We loved the welcoming feel of the resort to the return guests, even though we were not! Ordering groceries to be delivered ahead of time was wonderful, and many of the guests at the pool had Yeti type cups with drinks from their refrigerators (mixed drinks at the bar were very pricey - $14-16 each). All of the restaurants were wonderful.

We paid the surcharge to use the kayaks and snorkel equipment at the hotel for the day (SUPs were not available due to wind). It was a lot of fun, but made us much more aware of the abundance of sea urchins on the beach (in addition to a lot of seaweed which the staff raked daily). The beach is pretty to look at, but we much preferred the days that we went elsewhere for the beach (Trunk Bay on St. John and Magen's Bay in St. Thomas).

We were so grateful that the nonsense of reserving chairs at 6 a.m. for the day was not at all present here. We had no issue finding chairs on the beach or at the pool at any time of day.

I have a gluten allergy, and the staff was very accommodating at all meals. Some of our family also went fishing one day and Coconut Cove prepared the fish for us at dinner the following evening. It was delicious!

Overall, it was a wonderful vacation and we wouldn't hesitate to recommend it.

Date of stay: July 2017
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
3  Thank sksmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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