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Reviewed 10 December 2015

Decent resort. Had a hotel room. Not bad but would have rather had a queen bed instead of 2 doubles. The view from the balcony was nice. Short walk to the beach which was clean and quiet. WiFi was very poor in our room. Small refrigerator which came in handy. Also a microwave, coffee pot, and small kitchen sink.

Room Tip: Buildings closest to the beach save a lot of walking. Pool and dining are down by the beach.
  • Stayed: November 2015, travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank Chuck6093
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jamila F, Housekeeping Inspector at Elysian Beach Resort, responded to this reviewResponded 12 December 2015

Thank you, Chuck6093, for the kind words. We will share these with our staff. We are glad to hear you enjoyed your stay. We apologize that you did not receive the room type you sought. With your feedback we can continue to enhance the guest experience. Again, thank you for reaching out and we look forward to your next visit.

Jamila Felix
Elysian Beach Resort
Jamila.felix@wyn.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 November 2015

Stayed at the Elysian for two weeks beginning of November 2015. This is probably one of the best run resorts we have been to. Yes, they were friendly and welcoming but their service was the best. We got in very late and they were fast and courteous with check in. We have a time share and this is the second time we have stayed here. Housekeeping does not come into room to exchange towels, you just call and ask for fresh towels and they are delivered to your door really quick. They do come in midweek to clean and freshen the condo.

We had a plumbing problem and went to the office to report it and then left for the day. When we returned everything was fixed and working fine. Have never been to a resort where they are so quick with repairs.

During our stay we were on the upper floors. Beautiful view and mosquito's don't bother you on 4th floor! The only negative are the stairs, and they are everywhere. They do offer shuttle service to pool/beach, restaurant, etc. Just call office and they will come and get you quickly. Actually by the second week we were getting much better at climbing them.

We ate at the resort a few times. Food was good and very reasonably priced. Also, the grill at the pool on Sat and Sun was amazing.

Room Tip: We preferred the top floor for the view and nobody above you.
  • Stayed: November 2015, travelled as a couple
    • Location
    • Rooms
    • Service
2  Thank bernisuds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jamila F, Housekeeping Inspector at Elysian Beach Resort, responded to this reviewResponded 3 December 2015

Thank you bernisuds for the kind words. We will share these with our staff. We are happy to hear the interaction with our staff met your expectations as this is a part of the Count On Me service that we take pride in at Wyndham. Again, thanks for taking the time to reach out and we look forward to your next visit.

Jamila Felix
Elysian Beach Resort
Jamila.felix@wyn.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 November 2015

My partner and I picked up our rental car after dark, and drove east. The directions for finding the hotel are grossly inaccurate. "6800 Estate Nazareth" is a GPS waypoint, and not an address. This waypoint is a mile from the actual hotel. The roads on St. Thomas are narrow, shoulderless, winding, have hairpin turns and steep slopes, and non existent street signs.
At night they are not brightly lit. And, one drives on the left side of the road. We only found the hotel (after two hours) because an off-duty concierge overhead us asking for directions, and he let us follow him. The directions could be improved if the hotel used landmarks, and not street names or numbers. If you are arriving after dark and renting a car, take a taxi to your hotel, and go back in daylight to pick up your vehicle.

Room Tip: One needs to take stairs to every room. Consider another hotel if accessibility is an issue for you.
  • Stayed: November 2015, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
2  Thank talkeetnanurse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jamila F, Housekeeping Inspector at Elysian Beach Resort, responded to this reviewResponded 29 November 2015

We apologize for your delay in locating our resort. On island, some amenities such as GPS are not as efficient as that in the mainland USA. We know after a long day of traveling the last thing you want to do is worry about arriving to your destination. We will be making some changes to ensure our guests can more easily locate our resort. With your feedback we can continue to enhance the guest experience. Thank you for guiding us on what needs improving.

Jamila Felix
Elysian Beach Resort
jamila.felix@wyn.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 November 2015

Clean,large studio with FULL kitchen, nice lenai, great beach and pool area, friendly staff, two restaurants, great toys,beautiful site. Best stay out of 4 times! NEAR RED HOOK BUT VERY QUIET. Good snorkling too!

Stayed: November 2015
2  Thank Scott C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jamila F, Housekeeping Inspector at Elysian Beach Resort, responded to this reviewResponded 26 November 2015

Thank you Scott C for choosing Elysian Beach Resort as your vacation destination! We will be sure to let our staff know that you enjoyed your stay. We are elated that our staff made you feel right home and you were able to relax at our beach and pool. Thank you for reaching out and we do hope to see you soon.

Jamila Felix
Elysian Beach Resort
jamila.felix@wyn.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 November 2015

We stayed through a friend's time share and got a good room with good view. Our first experience with time share. Hotel set on quiet Cowpet bay near St. Thomas Yacht Club. Convenient walkway from Elysian to the club. Two restaurants located on property but not part of the resort. Our room had refrigerator/freezer, microwave, blender, and coffee maker. Short drive to grocery store. Also short drive to Red Hook, Coral World, Sapphire Beach, etc.
We were informed prior to booking that their would be construction on parts of the property. Renovations included new mattresses. Very comfortable.
Staff at check in very helpful as well as check out staff - Shamara - very helpful.

Room Tip: Not sure you can pick a room because they are part of time shares.
  • Stayed: November 2015, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank Paula K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jamila F, Housekeeping Inspector at Elysian Beach Resort, responded to this reviewResponded 24 November 2015

Thank you, Paula K, for the kind words. We will share these with our staff especially Shamara. We are glad to hear you enjoyed your stay. We are elated that you were able to visit Coral World and other attractions on your visit. Again, thank you for reaching out and we look forward to your next visit.

Jamila Felix
Elysian Beach Resort
jamila.felix@wyn.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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