Spent another week in paradise. Love the trip. This resort is beautiful. Staff is always pleasant and willing to help with anything. Anna, at Residence Suites was once again above and beyond with her assistance. Thank you!More
Hotels.com
I cannot express the service we received from everyone, especially from Anabel and Jordi. They were amazing. They greeted us better than family. We had such an amazing time at the resort. Anabel and Jordi did everything for us. If we needed assistance with anythng they were so happy to help us. We cannot wait to return. So many wonderful restaurants, bus service takes you around resort, so no car is needed. First Sunday the best welcome party we ever been to, like a concert. Many fun acti
Dear Guest,
Thank you for taking the time to write a review about The Residence Suites in Puerto Plata.
It is of great importance to know our guests experience in order to improve our services.
We are really happy to read such a nice opinion about our resort, services and facilities and appreciate that you have shared it in TripAdvisor with other future guests.
It would be a pleasure to host you again in the future.
Warmest Regards
The Management
I’m a very low level member at LHVC. Spent a week at the Residence Suites in late February with my girlfriend and her daughter who is 18. We had a two bedroom that had a living area, bedroom, and bathroom downstairs and bedroom upstairs. There were balconies on both floors. King beds in both bedrooms. Only tv was in living area. Unit was a little dated but nice. Not much of a kitchen but who needs one at an all-inclusive. Plenty of hot water but shower head kept falling unless it was used as a hand held. Walls were a little thin. We could hear the neighbors talk in the evening while we were getting ready for dinner but it was very quiet at night in that area of the resort. We were disappointed to find that Serenity Beach was closed and that NV Beach was much smaller than it used to be but we still had a great time at Harmony Beach. We were also a little disappointed at first that with my membership we were assigned a restaurant each night. However, we were happy with their selections (pleasantly surprised to get the gourmet restaurant twice). Times were a little later than we would have liked but we were able to get in earlier than scheduled most nights. As always, Ricardo at the Presidential Suites Bar provided excellent service and was very entertaining. We are looking forward to our next trip to LHVC.
Dear guest,
Thank you for your review and for taking the time to write about your stay in The Residence Suites.
It is of great importance to know our guests experience in order to improve our services.
Thank you again for your detailed review, it is very useful for us to know your opinion.
It would be a pleasure to host you again in the future.
Best regards,
The Management
this resort is beautiful & clean and the rooms are beautiful...food was good..but this resort is very big...only thing we didn't enjoy is having to take a shuttle anywhere you wanted to go...ocean is far from the rooms & there are no chairs directly on the beach...be prepared to do a lot of walking
Dear guest,
Thank you so much for taking some time to express your impressions during your stay at The Residence Suites. Your review and comments are very appreciated by us in order to improve our operation.
Thank you so much for your opinion!
Best Regards
The Management
We only stayed two days and the complex was very big.it was raining both days otherwise, everything would have been perfect. Food was excellent. Rooms were big and clean, staff was friendly. The ocean was ok.
Dear Guest,
Thank you for your comments and review. It would be our pleasure to welcoming you back at Residence Suites at Puerto Plata for another unforgettable vacation!!
Sunny regards,
The Management
There were daily activities, like water aerobics. Thanks Cappucino! And I won playing Frisbee Darts. And water golf, Thanks to Yogi I can communicate some important words in Spanish, because of daily Spanish lessons by the pool.
Dear Guest,
Thank you for your great comments and positive review. It would be our pleasure to welcoming you back at The Residence Suites for another unforgettable vacation!!
We will share this review with the mentioned staff.
Thank you so much!!
Sunny Regards,
The Management
