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9 - 14 of 105 reviews
Reviewed 26 February 2020

We booked two rooms, one twin and one double. Unfortunately the first room had no outlook (just a brick wall) but there was no problem changing to a room with a window.

Modern, clean, simple and basic rooms. However, funky, innovative and eye catching furnishings in reception and main lounge area including pool table and massage chairs. Bottled water supplied in rooms but good range of free tea, coffee, soft drinks etc available reception/lounge area. Separate laundry area easy to operate (washing powder supplied) - great when we had been travelling for 6 days non-stop).

Great location - easy walk to Dotonbori area and B4 exit to subway only a minute walk away.

Staff friendly and helpful. We ventured out in inclement weather our last day in Osaka and a staff member came rushing out to offer us umbrellas in case we got wet. On our last day while we discussing navigating the subway system with our bags and transferring to JR Rail to go to Kansai airport, older gentleman on reception overhead and offered us a free shuttle service to the correct train station which would take us direct to the airport. Perfect and great service.

Would have liked a reading light on my side of the bed but that was only a very small inconvenience.

Note that TV is Japanese language only.

Date of stay: February 2020
    • Location
    • Rooms
    • Service
1  Thank nzsamm
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
EigthyEight H, フロント オフィス マネージャー at Hotel 88 Shinsaibashi, responded to this reviewResponded 14 March 2020

Greetings from Hotel88
We hope you had a great time in Osaka. We are trying to make our guest comfortable while their stay in our Hotel. Please accept our apology about reading light and TV with Japanese language only. This is our issue for a while.
We are looking forward to seeing you again in near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 February 2020

Walking distance from the subway and train station, walking from u deerhound, go to B4 and the hotel is 1 minute from the B4 exit. Room is really spacious. Great customer service. One of the best hotel service in Japan. I travel To Japan often and the staff at this hotel was very accommodating. Stay here and you won’t regret it. Lots of good restaurants nearby.

Date of stay: February 2020
Trip type: Travelled on business
1  Thank 92kathryns
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
EigthyEight H, フロント オフィス マネージャー at Hotel 88 Shinsaibashi, responded to this reviewResponded 14 March 2020

Greetings from Hotel88
We hope you had a great time in Osaka. We are trying to make our guest comfortable while their stay in our Hotel.
We are looking forward to seeing you again in near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 February 2020 via mobile

Nice little hotel close to everything you need. We stayed here with 2 adults and 2 children 7&10. Had free soft drinks, coffee, tea and soup on offer in the lobby which is handy when you get back on a cold night! Staff were very polite and spoke English. Great prices for a very clean and spacious rooms. They don't serve breakfast but plenty to choose from within walking distance!

Date of stay: February 2020
Trip type: Travelled with family
Thank Hicks84
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
EigthyEight H, フロント オフィス マネージャー at Hotel 88 Shinsaibashi, responded to this reviewResponded 14 March 2020

Greetings from Hotel88
We hope you had a great time in Osaka. We are trying to make our guest comfortable while their stay in our Hotel.
We are looking forward to seeing you again in near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 January 2020 via mobile

Our Family of 5 are well into our first Japan experience and organised a night stay over in Osaka. Hotel88 is a little boutique hotel and was selected due to its room space and site location. The rooms were perfect for us and Dotonnbori st was 2 mins away.

I am not one to comment on these pages but the effort Xu and the Team put in to help us on our overnight stay was second to none.

Firstly with the gang in tow and a heap of luggage we left our laptop bag at Kansai International Airport on the way to The hotel somewhere through the transfer to T1. With 3k worth of equipment in the bag and coming from Oz I would expect all these items to be gone. Not in Japan and not with Xu’s help. Within the hour she had tracked it down and had a reference number for me to collect the next morning!

After seeing some sights in Osaka the next day we needed to get to Kyoto via the Bullet Train which doesn’t leave from Namba. With a tired/grumpy 3 yo and a lot to carry Xu personally walked us the 10 mins (with one of the bags)down to Namba to help us get a ticket to Shin Osaka.

This is service I will never forget thank you to Xu and the Hotel88 crew for their help. Do yourselves a favour and give Hotel88 and go. It is amongst some great spots and even better Ramen ( which was also recommended by Xu)

Thanks Again 👍

Date of stay: January 2020
Trip type: Travelled with family
Thank Meander371847
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
EigthyEight H, フロント オフィス マネージャー at Hotel 88 Shinsaibashi, responded to this reviewResponded 14 March 2020

Greetings from Hotel 88
We are glad to hear your satisfaction over our little help. It is our biggest joy to hear you had good stay at Hotel 88.
We hope you stay at Hotel 88 in near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 January 2020 via mobile

We recently stayed here in Family Room 2 with 2 adults and 2 teenagers. The room is spacious with two large king beds, a couch and a bigger than normal hotel fridge (even had a freezer drawer). The foyer is lovely with free drinks all day/night and an area to sit and eat (they do not serve food though - you need to bring your own). There is a 24hr laundry and so many USB ports in the room I’m not sure anyone would ever travel with enough devices to used them all.

The location is fantastic - a quick walk from namba station (use exit 26) which has subway, JR and Kansai airport train stations. It’s also located right next to Dotonbori with tonnes of restaurants and street food options available.

If you’re a lover of soft beds you might be out of luck. The beds were firm, but still comfortable.

Would highly recommend this hotel to others.

Almost forgot - they also have free massage chairs in the foyer and a pool table.

Date of stay: January 2020
Trip type: Travelled with family
2  Thank Crocusflower1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
EigthyEight H, フロント オフィス マネージャー at Hotel 88 Shinsaibashi, responded to this reviewResponded 14 March 2020

Greetings from Hotel 88
Thank you for having a good evaluation. We are making an effort every day to be able to offer cozy space. We are looking forward to seeing you again in near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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