We booked two rooms, one twin and one double. Unfortunately the first room had no outlook (just a brick wall) but there was no problem changing to a room with a window.
Modern, clean, simple and basic rooms. However, funky, innovative and eye catching furnishings in reception and main lounge area including pool table and massage chairs. Bottled water supplied in rooms but good range of free tea, coffee, soft drinks etc available reception/lounge area. Separate laundry area easy to operate (washing powder supplied) - great when we had been travelling for 6 days non-stop).
Great location - easy walk to Dotonbori area and B4 exit to subway only a minute walk away.
Staff friendly and helpful. We ventured out in inclement weather our last day in Osaka and a staff member came rushing out to offer us umbrellas in case we got wet. On our last day while we discussing navigating the subway system with our bags and transferring to JR Rail to go to Kansai airport, older gentleman on reception overhead and offered us a free shuttle service to the correct train station which would take us direct to the airport. Perfect and great service.
Would have liked a reading light on my side of the bed but that was only a very small inconvenience.
Note that TV is Japanese language only.More