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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
HK$157 - HK$262
CUISINES
Japanese, Seafood, Sushi, Asian
Meals
Lunch, Dinner, After-hours
Reviews (1,432)
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290 results
Traveller rating
165
90
25
7
3
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LanguageEnglish
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Traveller rating
165
90
25
7
3
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Reviewed 22 December 2023 via mobile

This kaiten sushi restaurant is in stellar place on the top floor. The line looks intimidating because it's so popular with tourists but goes very quickly. I grabbed a single drink from the bar nearby before I got a text to return. The 🍣 is...so fresh and there are so many selections to choose from. If you don't see something you want on the belt, you can order it from the menu. If you've never done kaiten before, this could be fun, the quality of the fish is great. Personally, I didn't find it so great that I wouldn't opt for somewhere else with no line. The service was friendly and the checkout process was impressively efficient. Each plate has a chip in it so when it's time to settle up, the wait staff will wave a wand down the height of your dishes to generate your bill. I also liked that you could order hot dishes in addition to the 🍣.More

Date of visit: December 2023
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Reviewed 15 December 2023 via mobile

Great conveyor belt sushi. Get a number and waited for an hour. Sushi worth the wait. Try the soba and the soup too. It’s worth the money and wait

Date of visit: December 2023
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Reviewed 13 August 2023 via mobile

The food was good. But, we had to wait for almost 2 hours in line for lunch. There were too many people in the department store, maybe because it was Sunday.

Date of visit: August 2023
Helpful?1  
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Reviewed 10 August 2023

Have tried many sushi restaurants all over Hokkaido and this is still one of the best in terms of quality, service and price. The chutoro and otoro are excellent, as are aburi tuna cheek and minced fatty salmon with quail egg. Expect a 2-3 hours...wait for a seat, so take a queue number and go shopping while monitoring the wait-list using Line.More

Date of visit: August 2023
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Reviewed 23 June 2023

Delicious fresh sushi at a bargain price. Stood up to skip the queue. Very friendly service. Will return. Subarashi!

Date of visit: May 2023
Helpful?1  
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Reviewed 21 December 2022 via mobile

So disappointing. Quality is so so, service so so. There are much better options around the corner. Not worth wasting your appetite here.

Date of visit: December 2022
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Reviewed 19 February 2020

We can only say the food is very amazing. We enjoyed Japanese fresh choices of seafood. The staffs look professional.

Date of visit: February 2020
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Reviewed 26 January 2020 via mobile

1hr wait for what I had heard was the best place for sushi in Sapporo. It was ok but nothing amazing compared to other places in Sapporo. Marinated salmon roe was very tasty. Very lively place with a friendly atmosphere.

Date of visit: January 2020
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Reviewed 15 January 2020

This is a very popular place and you can read many of the review of the long wait. We waited for about 1 hour. Go just before opening is best. To truly enjoy your time here try the different kinds of raw fish sushi and...avoid the standard Salmon stuff.More

Date of visit: December 2019
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Reviewed 27 December 2019 via mobile

Definitely not worth the long wait. After waiting for an hour and a half in line, way past lunch time, I expected the sushi to be great. Not really. Nothing special about the sushi and price not commensurate. Plus staff not courteous. Just tried it...because of good reviews. Had much better conveyor belt sushi elsewhere.More

Date of visit: December 2019
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Reviewed 22 December 2019 via mobile

Came one hour before it opens to take a queue number and we were 14 in line. Went shopping and came back at 11 sharp and was given a table immediately. You can take a queue number and go shopping at the station while waiting...but do note that they will not call you if you are using a foreign number and you have to drop by periodically to check. It is conveyer belt sushi but the quality is much better than others that we have tried. Overall, the price point is on point but do not expect it to be made by a sushi master eg: Endo Sushi in Osaka.More

Date of visit: December 2019
Helpful?1  
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Reviewed 21 December 2019 via mobile

Visited second time in our short stay in Sapporo. We took a queue #255 and went around shopping to pass time as usual. In this digital age their queue system does not contact foreign numbers???...so pls select “wait in line” When we return an hour...later our queue number just passed. I told the staff at the door our number and she acknowledged that we will be the next. However we waited for another 20mjns and I saw she let 2 other groups of Japanese 3-4 pax passed us with greater queue numbers. #257 and #264. They were given dinner tables. I confronted the staff and she said because they were waiting in front of her?!?!?!?!. We are later given a table and no points for guessing that we were given counter seats. Spoilt my appetite and high regards for this restaurant!!! Will look for alternative sushi place in Sapporo. Totally disappointed.More

Date of visit: December 2019
Helpful?3  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 December 2019 via mobile

Had a wonderful energised lunch. Wide variety of sushi and seafood served tasted fantastic. They accommodated my request for no wasabi for kids sushi.

Date of visit: December 2019
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Reviewed 2 December 2019 via mobile

Wow this was on my list of places to go and apparently it was on a whole lot of other peoples lists too! Decided to check this place out for an early dinner so we got her before 5 and there was already a long...line waiting. Before you sit down to wait, you must go to the little computer reception thingie do you put in your info. How many people in your party. Where you would like to sit. How would you like to be called (phone or just wait in line?). We opted to wait in line because I was not gonna miss out on bad phone service and not getting that phone call. Plus would they really call a Hawai'i number!??! The machine spits out a ticket with your number. You then go and have a seat in the line of stools (or you can stand and pace like other people who are fidgety....like me) and wait for someone to call your number. It's good tho because the ticket thing has English so you are able to put in your information correctly. Plus when they call your number, they come out with a number board that shows you the number so you don't have to figure out what your number is in Japanese. The atmosphere here is great! The guys making the sushi in the middle are super energetic and it's just so loud and fun! It took about 20 minutes for our number to be called. You sit down, wipe your hands with the wet towel, make yourself some green tea and get to checking out the sushi on the conveyor belt! Now this is the part where you either need to know your sushi or need to know your Japanese. Some sushi's have little signs that say what the sushi is but some don't. I love ahi (maguro) and luckily I could read that in Japanese so I knew what to grab. Plus it's pretty easy to spock out that nice cut of tuna over rice. I choose maguro sushi (seared and raw versions), sweet potato which was glazed with a sweet sauce, and tsukemono (pickled cabbage and cucumbers). Everything was sooooooo good. The ahi was melt in your mouth fresh, the sweet potato was crispy on the outside and soft on the inside and the tsukemono was delicious. You definitely need to stop by here if you're around the sapporo station. It took a while to find because the shopping area is ginormous but I'm so glad we found it. It's in the sapporo stellar place on I believe the 6th floor. It's at one end of the food levels with a ton of stools in front. Plus if you see a bunch of people waiting, you're probably in the right place. Check it out!!More

Date of visit: December 2019
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Reviewed 28 November 2019 via mobile

Hanamaru sushi restaurant is one famous restaurant for having sushi in Sapporo. All the materials there are fresh and many kind. In lunch in dinner time you should make a queue or you better make reservation for exact time you will come. There are also...menu in english so no problem for us who don’t read kanji. The price is average if we compare with the material.... try to visit there if you in Sapporo👍More

Date of visit: November 2019
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Questions & Answers
Ask a question
sakurabunny888
7 January 2019|
AnswerShow all 7 answers
Response from poonie17 | Reviewed this property |
Not that I know of for advance booking. You need to get a ticket from a machine and indicate no of px. And just wait for your number to be called. This wait can be many hours later. So the restaurant will inform you roughly... More
1
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MaximusCruiser
7 July 2018|
AnswerShow all 6 answers
Response from Christina C | Reviewed this property |
It might probably be ok to go at 9pm. My daughter and I were very lucky the first time we went around noon. There were about 12 -16 people ahead of us but the line moved quickly so we waited for about 20 mins. The next day... More
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Fong2
13 November 2017|
AnswerShow all 2 answers
Response from winedude8888 | Reviewed this property |
Best you email them but I highly doubt they will close
1
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NEMURO HANAMARU JR TOWER STELLAR PLACE, Sapporo - Restaurant Reviews, Photos & Phone Number - Tripadvisor

Frequently Asked Questions about Nemuro Hanamaru JR Tower Stellar Place

Yes, Nemuro Hanamaru JR Tower Stellar Place offers takeaway services.

Nemuro Hanamaru JR Tower Stellar Place is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4
  • Value: 4
  • Atmosphere: 4