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Reviews (2,899)
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1,790
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All reviewsthe club loungejapanese restaurantbreakfast buffetbusiness tripconvention centeran excellent hotelfood courtcentral locationsubway stationbusiness hotelnight marketshopping mallrenovationtaipeigymtowermarble
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24 - 29 of 2,899 reviews
Reviewed 4 weeks ago via mobile

We were privileged to be upgraded to the Club Lounge floor. I can't express how warm and delightful the hotel staff in the lounge and elsewhere are. Over a few days they got to know us and we, them. The service was sincere and caring. Hyatt is fortunate to have such staff membets.

Stayed: June 2018, travelled on business
Thank RA1920
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHTOfficial, 總經理 at Grand Hyatt Taipei, responded to this reviewResponded 4 weeks ago

Dear RA1920

We are delighted to learn that you enjoyed the experience with us. Your kind comments about our team at the Grand Club Lounge are truly appreciated. Thank you once again and we hope to see you again very soon.

Yours sincerely

Jan-Hendrik Meidinger
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

We stayed 3 nights at the hotel and could not have been more pleased.
The staff was extremely helpful. Check in was easy.
The restaurant was incredible with something for everyone! Just remember
to make reservations or you might not be able to be seated.
Highly recommend and will definitely stay here again

  • Stayed: April 2018, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Elizabeth C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHTOfficial, 總經理 at Grand Hyatt Taipei, responded to this reviewResponded 4 weeks ago

Dear Elizabeth C

Thank you for staying at Grand Hyatt Taipei. We are thrilled to know that you enjoyed your 3-night stay with us.Thank you for your recommendation and we hope to have the privilege of hosting you again in the future.

Yours sincerely

Jan-Hendrik Meidinger
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

I visited Taipei in March of 2018 and decided to stay at the Grand Hyatt. I chose this location because it is in the middle of the city and it is easy to get around.

The hotel was great and I was lucky to have a room facing the famous Taipei 101 tower.

Maggie Cheng at the front desk recommended a few places to eat at while in Taipei: Din Tai Fung (in Taipei 101) and the night market. The dumplings at Din Tai Fung were delicious and you can see them being made in the restaurant. The night market was nice experience with so many street vendors (tip: bring cash).

I had breakfast in the hotel restaurant and it was perfect. There were many different choices to satisfy everyone. The food was very flavorful and the staff helpful.

Great experience in Taipei and great hotel. Thanks again to Maggie for a wonderful stay and experience!

Room Tip: Get a room with a view of Taipei 101
  • Stayed: March 2018, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank Eric M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHTOfficial, 總經理 at Grand Hyatt Taipei, responded to this reviewResponded 4 weeks ago

Dear Eric M

Thank you for taking the time to share your experience regarding your recent stay with us. We are absolutely thrilled to learn that you enjoyed the experience and had a great time. It is truly a great encouragement to all of us here and it will propel us to continue improving our service to serve you better each and every time.

Thank you once again for the great support and we hope it won't be long before we have the privilege of welcoming you back again.

Yours sincerely,

Jan-Hendrik Meidinger
General Manager

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Reviewed 5 weeks ago via mobile

Grand Hyatt Taipei, is a great hotel, extremely well located in the heart of the city. It is just 3 - 4 minutes from Taipei 101 Mall and Tower as well as from the Taipei 101 MRT station. Also, the airport shuttle bus stops right in front of the hotel.


The hotel is a deluxe 5 star property and is really huge, with 5 star facilities. The Gym and the spa are great but did not much like to swimming pool which was average to say the least. While everything about the hotel is great but we just felt that it was a bit cold and contrary to everyone in Taipei being so warm, the staff at the hotel were professional but not warm and friendly. As I stay in many places around the world, I could compare and felt everyone in Taipei is extra warm and friendly but in Grand Hyatt Taipei, the staff may need some orientation on this aspect. The rooms are large and well appointed. The restaurants are nice and guests have lots of options.

Stayed: June 2018, travelled as a couple
Thank Shubhro M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHTOfficial, 總經理 at Grand Hyatt Taipei, responded to this reviewResponded 4 weeks ago

Dear Shubhro M

Warmest greetings from Grand Hyatt Taipei. We are happy to learn that you enjoyed the central location, easy subway access, rooms and restaurants, and our facilities. Thank you for providing valuable feedback regarding our staff and we will surely work to improve our service quality. We look forward to seeing you again soon.

Yours sincerely

Jan-Hendrik Meidinger
General Manager

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Reviewed 17 June 2018 via mobile

The Grand Hyatt is an excellent hotel for business or family. My story goes beyond the hotel experience. I had an unfortunate story where I accidentally left my wallet and cell phone in a taxi en route to the airport. The Grand Hyatt tracked down the taxi driver and met me at the international airport with my phone and wallet intact !! Great people ! Great hotel and service !!!!!

Stayed: June 2018, travelled on business
Thank johnnyfrank66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHTOfficial, 總經理 at Grand Hyatt Taipei, responded to this reviewResponded 4 weeks ago

Dear johnnyfrank66

Thank you for staying with us. We are equally happy to reach you just in time to deliver your valuable items back to you. We wish you a safe onward journey and we hope to see you again very soon.

Yours sincerely

Jan-Hendrik Meidinger
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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