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Jackie
Bromsgrove, United Kingdom

Paradise, but not quite!

4.0 of 5 bubblesReviewed 11 Apr 2024via mobile
This has to be one of the most beautiful hotels I have ever stayed in. The gardens are lush tropical paradises that seem to go on forever. Incorporating a huge lagoon of clear blue water that encircles the entire garden. It is peaceful and small toys and floaters are available for the children. We were with a five yr old and a three yr old and they had no problems without slides and fountains.
The breakfast was amazing, well organised, plenty of stations, no queues and plenty of choice.
Location not great. On the outskirts of town, no local shops or restaurants. You need to take a taxi everywhere. Hotel restaurant is good but expensive. A half litre bottle of water is £5. Go figure.
Shuttle bus is virtually non existent.
All public rooms, dining room reception are open sides so no A/C. This makes mealtime very hot and sweaty. Not comfortable at all. Shame.
Hotel bed rooms have A/C and have wifi although signal is poor.
Maid service could be better. Our rooms were never cleaned before 3 p.m. Just as you are getting back from the pool/ beach and want to shower / rest they arrive to clean the room.
Beach is not great. Very pebbly. Looks man made. No boat trips from our beach. Had to buy an expensive excursion.
Staff are lovely. Thai people are so kind.
Would have liked to be more positive but A/C wi fi and location are important to me. However really pleased I experienced this beautiful hotel.
Date of stay: April 2024
Trip type: Travelled with family
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Reviewed 11 April 2024

The hotel was beautiful and located in a quiet area. The staff and maintenance is extremely high quality. Buffet breakfast had an abundance of continental and local choices and was delicious too. The rooms were spacious, cooling, and had a spectacular view (we took the lagoon access room). The romantic dinner was an out of the world experience. Rofen and Boyd helped with all our special requests and swift checkout respectively. Thavorn resort is a Must Stay at Phuket ❤️

Room tip: The beach isn't a fine sand beach but it is a beautiful view with a reef nearbt, where u can go diving through programmes by the hotel.
Date of stay: April 2024
  • Trip type: Travelled as a couple
    • Value
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    • Cleanliness
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Thank Girrja M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 April 2024

Came here for honeymoon and the stay was very good. Extremely pleasant. Environment was amazing. I have no complaints. Even did the romantic dinner package which was a very lovely experience. Boyd and Rofen from concierge has took care of us well and made the stay even better. Definitely will come back here again one day

Date of stay: April 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Arvindh S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 April 2024

This luxury report has all the facilities you may need. Located in a beautiful beach, we stayed in a front beach cottage and the experience was amazing. A special mention to Tiffy from front desk that was very kind and helpful during our visit.
There's a free shuttle to Patong and Kamala Beach at different times. The resort is well suited for families with children with a huge lagoon-like pool.

Date of stay: April 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank JSydAUSTRALIA
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 April 2024

Horrible experience, very unfriendly staff.the site does not tell us that how painful it is to get to the rooms.vehicle they are using to transport their guest is highly questionable.The condition is pathetic. Please be very careful before booking this property.my personal recomandatiin is never book this property.

Date of stay: March 2024
Trip type: Travelled with family
4  Thank aashuj2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 April 2024

My soul found solace at Thavorn Beach Village Resort & Spa. The private beach, warm welcome, and good atmosphere made us would like to stay more. Bella and the team good take care to comfort. The hillside-view room was my sanctuary. Breakfasts by the poolside were a delight. If you seek quiet place, I recommend here.

Date of stay: March 2024
Trip type: Travelled solo
Thank Roving61147091925
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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