Nice and comfortable room on the 6th floor. Lovely view from the balcony. Breakfast was very nice and lots of choices. Had dinner once and food was really lovely. Also enjoyed a drink at the bar. Loved the Virgin Bloody Mary.More
Booking.comBooking.com
Expedia
Expedia
Many things in this hotel can be improved, like in any other hotel. But for a 4-star hotel having cockroaches in the room!!?? Worse than that is the fact that I saw it in the morning, leaving the room for breakfast, told the guy in the reception, and he said they would handle it. I came from breakfast, still there, called reception the same guy told me "we will take care of it sir" and after 30 minutes I heard the cleaning ladies on the floor, called them to see it and they were a bit shocked. The older one grabbed a bag and took it from my room finally, saying that maybe it came from the balcony and I never opened the windows. It is inadmissible in any hotel, especially in a 4-star hotel.
Dear Mr Machado
Thank you for choosing to stay at the Ajax Hotel last August.
We appreciate the fact that - even now - you have shared with us this unfortunate incident regarding the cockroach in your room. The Hotel, and especially our Housekeeping Department, strongly emphasizes cleanliness and hygiene matters, and as you may understand, this has been for us such an unpleasant surprise as well! Please rest assured that the relevant measures are constantly taken so that occurrences like this are not repeated again.
With our sincere regrets and wishes to welcome you back to the Ajax Hotel soon again
Best regards
The Management, Ajax Hotel
We had a lovely family vacation here, the staff was mostly nice and the pools were fun for the kids. The rooms need to be renovated though.
My main criticism would be about some members of the staff who were not particularly polite, and a bit dismissive at times.
Dear Guest
Thank you very much for your review. We are very pleased to read that your holiday with us was enjoyable and that your family has enjoyed spending time by the pool!
We also with to thank you for your additional comments. These are well noted and will be addressed to the departments concerned.
Looking forward to having the opportunity to welcome you back when next visiting Limassol
Sending warmest regards
The Management, Ajax Hotel
Ajax Hotel! I have to say a lot for this hotel. I want to advise the key members of this hotel that your hotel needs renovation for its future operation. In the second floor, rooms were ancient and toilet/bathroom was dirty. e.g. we changed a/c tempature and electricity switch off for seconds. The door entrance system with the card is broken. Every day we went in the reception to take a new card to enter in the room. This represents that the system does not maintain well. Bathroom was dirty, toilet system has also problem. You should press 6 times the bottom to clean the toilet. OMG! You can hear the drainage system from other rooms in your room. Wow! Also, I forgot to say that I found one used eye lense in my drawer from previous visitor. Disgusting!
In few words, the hotel needs renovation but if you do not plan for renovation at least clean well rooms and make sure that everything works normally.
Now, about prices! Do you thing that 200ml of coffee ice(granita) which costs €5,00 is a good price? I dont think so. I purchased drinks from supermarket and you lose your customer. If coffee ice costs €3, I would purchase every day. You lose! A bottle of water of 500ml costs also €1,70. I went in the mini market next to hotel and i purchased 9litre of water €2,50.
In few words, the hotel should decrease its prices (if you want to increase your sales).
And last but not least, breakfast!
I like fried egg with bacon to mix it with bread but the bread was not fresh. Why you used the same bread for 3 days? why you do not cover the bread with a way to remain fresh. Come on! We are not chicken searching for old bread.
Have you saw the decoration in the serving plates? Cucumber and tomates have dried. o_O
No way! I will not come again in this hotel.
I forgot to mention that we wait elevator for 15 minutes in order to leave the hotel in the last day.
Dear Guest
Thank you for taking the time to share with us your comments of your stay in our hotel. The points you have highlighted are most important to us and we do value your opinion very much. We regret that we have not met your expectations during this visit of yours and please rest assured that your thoughts are duly noted and will be forwarded to the departments concerned.
Kindly be informed that our main priority is the wellbeing and safety of our guests, therefore on a daily basis we make sure that all areas of the hotel are well maintained and looked after. Furthermore, please note that the top three floors of the hotel have been fully renovated and should you wish to visit us again, we will be more than happy to assign you to one of the upper floors, subject to availability.
As you have visited our hotel during the peak holiday season of the year where there is a very high flow of guests, this indeed may cause a delay with the lifts which regrettably you experienced.
We do hope, dear guest, that you reconsider your decision about visiting us again and will look forward to having the pleasure of welcoming you back.
With our kindest regards
The Management, Ajax Hotel
Rude night staff. Keys never worked, had to change 3 times and still was sitting in the room without electricity. Poor breakfast and definitely wouldnt say its a 4* hotel, more 4* hostel. Not recommend
Dear guest,
We would like to take this opportunity and thank you for taking the time to share your recent experience at the Ajax Hotel. We are really sorry to read that your experience was not up to your expectations. We would like to apologize for the inconvenience caused to you during your stay, and to inform you that we will address these matters to the appropriate departments, in order to ensure best possible service. We would like to thank you for bringing these incidents to our attention and rest assured that will do our best to accommodate your needs better in the future, if you give us the chance to visit us again.
Best Regards,
The management of Ajax Hotel
It's been many years since our last visit here. We stayed for 2 nights . The room was clean and had some amenities (fridge, bath soaps and stuff....). Wi-Fi was poor in room (2nd floor). It was OK at public areas. Breakfast was good , with a big variety of selections.
The only problem I had was with the breakfast guy who was in charge in one morning. I asked if I can have a coffee , other than what they serve at breakfast and he told me that the bar opens at 09:00 , so he can't do anything. 5 minutes later a woman comes and sit at the next table and asks the same think. He brought her and her husband's the coffee they wanted within 5 minutes. I didn't say anything because I knew that he will answer with some fictional excuse and then I wasn't going to be polite anymore.
Beyond him the rest of the stuff was polite and helpful.
The hotel is not on the beach. It's about 15 minutes walking to the beach.
Dear Guest,
Thank you very much for your comments. Through our comments and remarks, we can improve the quality of your service and become better. Let us express our apologies for the inconvenience you have encountered and rest assured that your comments have been taken into consideration and will be addressed to the appropriate departments. Rest assured that your comments will be investigated by the team and all necessary measures will be taken to avoid similar situations. We hope that we will have the opportunity to welcome you back to our hotel and be sure that you will receive the service you deserve with the best standards. We hope to have the opportunity to welcome you back to us. Sincerely, The Management of Ajax Hot
