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Reviewed 12 March 2020

Stayed in a 1st floor room in the Premium wing for 24 nights in the first part of February (and also some of January).

A good large room, and a particularly spacious bathroom. The room was not, thank goodness, in the minimalist style which is unfortunately becoming popular in Asia - so it was solid, comfortable, and with plenty of storage space - wardrobe, shelves, and so on - so that everything, including luggage, could be tidied away and the room did not look messy.

There was a proper desk where we could work at the computer, a fridge, a very comfortable bed - one of the hardest we have had, but we like that - and there was also a balcony which caught the afternoon sun, so a very good place to sit for a late snack lunch after swimming, or to dry swimming costumes. Internet was a bit "sticky" and slow sometimes, and would often sign us out, but this is often a problem in Siem Reap and we would not blame the hotel for it. We managed to cope with it.

The bathroom floor was entirely coated in non-slip tiles - a very good idea which we had not seen before. There was a large bath and an enormous walk-in shower. We never had any problem with hot water.

The pool is the "star" of the hotel. It measures 40m by 15m and is wonderful for swimming lengths (or widths). I was very pleased that I could sometimes swim a couple of kilometres there in a day. The area around the pool is kept clean by regular washing down of surfaces, and fumigation of the grounds is carried out on Wednesday evenings (notice of this is given in the rooms).

We had three very good massages in the spa. At the time, there was a discount, which means that they cost us $15 each, which we thought was reasonable for a hotel massage. This area also has exercise machines, warm (segregated) jacuzzis, and a steam room. The grounds are limited, but well kept with orchids, greenery - and don't miss the cannonball tree on the main driveway ...

The location is excellent for restaurants, shops, pharmacies, and supermarkets. An "Angkor Market" is almost right opposite the hotel entrance, as is the restaurant Indochine (recommended). There is a Lucky Mall further up Sivatha Bld on the right, and another in a new mall opposite Independence Gardens. You are within walking distance of Wat Kesararam (up Sivatha Bld, cross at the main road by the Gardens, and turn left). The river can be accessed by going out of a side entrance, and walking straight down away from Sivatha. Wats Bo, Damnak, and Preah Prom Rath are ten minutes away, as is the Old Market. There is a good French hairdresser at the neighbouring hotel (Prince d'Angkor). The rooms in the Premium wing have no traffic noise, and evening noise from buffets, apsara dance shows, etc., is over by half-past eight or nine.

Staff cannot be faulted. Smiling, warm, kind, helpful, always working (not staring at mobile phones!) well-trained and well-managed - managers are visible at all times. Very impressed! I am sorry to say that some Thai hotels could learn a thing or two about staff management and motivation from this hotel. We were here for Chinese New Year and a wonderful display of lion dancing and music was put on. I have included a couple of photos of this.

Just a few niggles, which is why I have given 4 rather than 5. The music from the pool bar really did get on our nerves! We would have preferred no music, or traditional Cambodian music, and at a lower level. The quality of the bread/croissants at breakfast needs to be improved. Breakfast can get slightly too busy when the hotel is full (some tour groups use it). There is some noise from inconsiderate guests moving chairs about in the early mornings - perhaps small felt pads under the legs of chairs would stop the "scraping". Perhaps also something could be done to remind guests about acceptable behaviour? The staff are very good about this, generally, asking guests not to go in the pool with shoes on or to remove the life buoys and use them as inflatable toys (!) but we also saw other bad behaviour such as the removal of a baby's soiled nappy in the pool, a lot of spitting at the edge of the pool, and completely naked people on a balcony! I appreciate that staff cannot be everywhere and that it is very difficult to mention these things to guests, but one particular country does produce some anti-social behaviour and, of course, it could occur in any hotel.

That said, we had a lovely stay, felt very much at home (I think it was our 7th visit to Siem Reap), and were sad to leave. We hope to come back next if at all possible.

Date of stay: February 2020
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank j1954g
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 1 March 2020

Stayed at this beautiful hotel for 5 nights during our Siem Reap trip. Very nice location, exceptionally clean. Great breakfast, with lots of choices. And above all the staff from front desk to housekeeping and the manager were excellent. Will definitely come back.

Date of stay: January 2020
Trip type: Travelled with family
Thank poves2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 23 February 2020

The Soamdevi is a great base from which to explore Angkor Wat and the other temples in the Srin Reap region. The rooms are clean and comfortable but pretty average in terms of decor and amenities. The breakfast is also pretty average. The pool and pool area (ba couple of nice bars) are very welcoming after a hot day at the temples but the biggest asset of the hotel is its staff who are courteous, smiling and extremely efficient.

Date of stay: February 2020
1  Thank Stickchukker
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 22 February 2020

I had a good feeling about this hotel right away standing at the reception looking out at an enormous pool, tropical gardens and bar area.. The room didn't disappoint,a large and comfortable room, good cable and huge bathroom. The hotel is in an ideal position a short walk to all the sights ,Pub St, the museum ,river ect.
Very good breakfast, the best omelette! We had cocktails in the bar beside the pool, excellent quality cocktails compared to the watered down ones I had at Pub St.
Lovely staff, we had enjoyable chats with Sreyfioch on reception at premium.
An excellent 3 days

Date of stay: February 2020
    • Value
    • Cleanliness
    • Service
1  Thank U2070DNkarenr
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 20 February 2020 via mobile

We stayed only overnight for temple tour and since we are leaving early morning to witness the sunrise in Angkor Wat they managed our take away breakfast. I also requested for late check out and they agreed since I suddenly feel ill due to my minor accident in Angkor Wat. Friendly staff and very attentive. We ordered in Room service food is tasty and fast service too. I highly recommend this place

Date of stay: February 2020
Trip type: Travelled with friends
2  Thank monabacs
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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