Good morning from Renaissance Phuket Resort & Spa
We really would like to thank you for both your review, and for staying with us for a week. We loved having you stay with us here on the beautiful Mai Khao Beach.
We very much appreciate you sharing your feedback in such detail, and on the service and facilities. It is a real delight to hear how much you enjoyed the Renaissance service and the friendliness of the associates. They are all very genuine and love what they do each day, and I am lucky to work with such a fantastic team. Covid has certainly placed a heavy share of challenges on the hotel industry, however, during such times our leaders and all our associates have come together as one and ensured that our guests are always the priority. We thank you for choosing to stay with us, and for recognising the team.
It is also great to hear how much you enjoyed the fitness centre and the facilities. Khun Leem is a famous personal training and while he plays the tough guy, he really puts a great deal of effort into exceeding the guest’s objectives, and of course putting them through some hard work.
Riding around the national park is indeed one of the most rewarding and relaxing experiences in all of Phuket, especially for our gests escaping the hustle and bustle of the city. The lake ride which is on our doorstep is beautiful and the nature really delivers a sense of freedom and relaxation.
Lastly, your feedback on the pool villas is appreciated. As our most popular rooms, our guests love the space and shilling in or around the pools. Next time we need to reserve an ocean front villa for you for even more luxury and space!
Once again, thank you for staying with us and for your amazing review. We look forward to welcoming you back again very soon. Your villa will be waiting!
cheers
Brad
General Manager and Multi Property Vice President- Marriott International Phuket