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All reviews a la carte option sea view star hotel breakfast and dinner superb hotel kids club indoor pool the hotel is clean all ages mallorca holiday child
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Reviewed 10 October 2021

This is one of the best hotels I have ever stayed in and I travelled a lot. The hotel has a nice picturesque territory and spacious rooms. The beach is fantastic, best in Mallorca, it has never been crowded. But the best thing that makes this hotel excellent is service and staff, everyone from the reception, restaurant and room service were very attentive. I would like specially to thank Hristina, who was looking after me and was always very helpful with any request or question; also special thanks to Gloria, who was very pleasant and helpful with spa reservation. I am also very grateful to the waiters in the restaurant, everyone was very attentive to my tastes. The food in the restaurant was delicious with wide choice. Thank you everyone for making my holiday so memorable!
Kind regards,
Liudmyla

Date of stay: September 2021
Trip type: Travelled solo
Thank 875liudmylag
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hristina Krasteva, Other at Grupotel Parc Natural & Spa, responded to this reviewResponded 5 November 2021

Dear Ludmyla,

thank you very much for this so nice Feedback. We are very happy that you felt at home and you liked the Hotel and the Staff. It was a big pleasure to have you here with us and we wait for you to come back as soon as possible.

Best regards from the whole Team of Grupotel Parc Natural & Spa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 September 2021 via mobile

We went for four days, 3 nights and we had an amazing time. We had a really good experience in the hotel. The food was excellent, attention and the facilities are great. We each had a massage in the spa and it was really good. The beach was calm and beautiful. We scheduled a SUP yoga session at the beach next door. The hotel is located in a great place. We went to a few of the chiringuitos in the south and a few of the restaurants at the north. You dont really need to get out of the hotel as you have it all inside of their facilities and their people are great. The sauna and indoor pool are great.
The room was very comfy and had everything we needed.

Date of stay: September 2021
Trip type: Travelled with friends
Thank ychinfong
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hristina Krasteva, Other at Grupotel Parc Natural & Spa, responded to this reviewResponded 5 November 2021

Dear Ychinfong,

thank you very much for choosing our Hotel and for taking your time to share your Experience. we are very happy to know that you enjoyed your stay, the pool and the masages. It is wonderful and motivating to know that you felt so good in our Hotel.

Every time you would like to come back to Mallorca, we are waiting for you .

Best regards from the whole Team of Grupotel Parc Natural

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Reviewed 20 September 2021

We stayed at Parc Natural for a week as a couple. As other reviews have said, this is a resort hotel that lives up the five star rating. The level of service is impeccable. Nothing is too much trouble and all the staff are unfailingly polite and cheerful. The rooms are very spacious and the bathrooms top notch. The food is superb. I recommend trying the daily a la carte option at dinner - fine dining quality. They are small portions, so fill up at the buffet while you wait for your ordered food to arrive. The only problem we had during our stay was with mosquitos - those tiger ones are insatiable! The hotel provide anti-mosquito plugs in the room but we still got bitten a lot during the night. I didn’t ask if they were available, but I think mosquito nets might be a good offer to guests as global warming is only going to make this problem worse. We first visited this end of Arenal 20 years ago and are sad to see that most of the independent boutiques, fine jewellery stores and independent restaurants we enjoyed then have disappeared. There are few decent options for lunch within walking distance. Luckily the beach bistro at the hotel does excellent lunches at a decent price. Thank you, Parc Natural for a wonderful stay!

Date of stay: September 2021
    • Value
    • Location
    • Service
Thank RachaelD553
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hristina Krasteva, Other at Grupotel Parc Natural & Spa, responded to this reviewResponded 5 November 2021

Dear Rachael,

thank you very much for your so nice Feedback. It is for us a big pleasure to have you here with us. We are extremely happy that you liked the received atencion, the food and the installations of the Hotel. Unfortunately this summer we had a big troubles with mosquitos in several moments of heat. We gladly take your advice for the mosquito nets, but outside on the terrasse is very complicated to fight with the nature. Hopefully next year we were not be so many mosquitos.
We will be happy to have the chance to welcome you again here with us.

Best regards from the whole Team

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Reviewed 26 August 2021 via mobile

We have just spent a week at the hotel as a family (2 adults and 1 child) and we could simply not recommend this place more highly.
The reason for the recommendation is simply the absolutely superior level of service and friendliness of the whole staff, from reception to waiters (everyone was remarkable, but Dany, you are absolute pro at making people welcome), from management to kids club animator (Gloria, you made our stay).
We have travelled extensively, from the Americas to Australasia, and I can say without a doubt that this level of attention (knowing people’s names, enquiring about how the stay was going, being open to cater to your every need, making your child feel special) is barely found. Congratulations to the team. I would rate this at the top 10% of all hotels I have ever stayed in.

Quality of food is remarkable. One of the very best buffets I have ever seen, made the more special by the fact that you can also order delicious main dishes for dinner as table service. What a classy touch.

The rooms are very comfortable and well equipped, though a little dated. We heard they are refreshing them this winter, and we can simply not wait to see the end result next summer. We will be back in a shot!

Room tip: This hotel is a bit quieter, probably best suited for small families.
Date of stay: August 2021
Trip type: Travelled with family
2  Thank Spanishwanderer
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hristina Krasteva, Other at Grupotel Parc Natural & Spa, responded to this reviewResponded 27 August 2021

Dear Spanishwanderer,

thank you so much for the nice feedback. We are extremely happy that you enjoyed so much your stay with us. It is very important for the whole team to make you feel at home and to make your holidays as special as you deserve. we know your names and we care a lot for everybody because each and every guest is spending the most important time of the year with us and it is a big pleasure to create your nice moments and good memories.
We are very happy that you liked the rooms and the the food and hopefully we can surprise you next year with refreshed rooms.
We are waiting forward to welcome you again.

Best wishes from the whole Team

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Reviewed 23 August 2021 via mobile

I would like to start my review, with long and strong “ thank you very much “. We had our summer holidays 2021 in this Ressort! What are the main assets of this hotel , 1. Everything together because I have seen no weakness in this hotel 2. The meals breakfast and dinner are amazing ! The pool and the park is so nice with so many different palms or other ..
The sea is very close to the hotel just 10 m from the hotel park .

Room tip: Just visit this hotel and enjoy your stay
Date of stay: August 2021
Trip type: Travelled with family
Thank MarcelloG1031
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hristina Krasteva, Other at Grupotel Parc Natural & Spa, responded to this reviewResponded 27 August 2021

Dear Marcello,

we are very thankful for this nice Feedback. We are very happy that you choose our Hotel for your so awaited holidays. It is lovely that you liked the whole concept and service from the Hotel.
We certainly have to thank you to share your experience and we are waiting forward to see you again soon.

Best regards from the whole Team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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