Having just spent 12nights here I can honestly say the resort and staff are wonderful. I was quite apprehensive about bringing my 7month daughter to Thailand but whilst in the hotel we where cared for so well. Nothing was too much trouble and all additional needs where catered for. The room was incredible, we had a jacuzzi bath on our balcony with views over the Andaman, it was kept clean by a team of wonderful thai ladies who ensured it was t ok the highest standards everytime. The hotel is cashless (everything is charged to your room to be settled upon checkout) but they do offer a scheme whereby if you add money to your account the hotel will also add money too it. We added 20,000 baht and the hotel added 7000 which was more than enough for our time there. It can be spent in all restaurants, bars and on the shuttle service. The shuttle runs 3 times per day 12,2 and 4pm and will take you our pick you up from Karon and Patong. For other excursions we used Tour East who made contact with us through the hotel although within the reception area there are representatives from another tour company who are happy to help. Overall out stay was excellent, the food and beverages, the facilities and most of all the staff have helped us to make some fantastic memories. I would certainly recommend this hotel...More
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