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Reviewed 8 October 2022

A wonderful weekend at The Slate, which I first read about on Expat Choice. We stayed in the pool suite which is beautifully appointed and basically means you never need to leave your room if you don't wish to! But the adults only pool is also a wonderful oasis, and the breakfast at the Tin Mine is exceptional. All the staff are super friendly and accommodating, and the complimentary transfer to and from the airport is a much welcomed and efficient plus. Being so close to Phuket airport is also a major plus for a quick weekend trip from Singapore. Will be back again!

Room tip: All the rooms look amazing, but highly recommend the pool villa if you can!
Date of stay: August 2022
    • Location
    • Cleanliness
    • Service
1  Thank juliettems42
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Claude Sauter, General Manager at The Slate, responded to this reviewResponded 13 October 2022

Dear Juliette,

Thank you so much for selecting The Slate for your Singapore escape. You are absolutely right, being just 5 minutes from the airport is a major plus when coming to the island for a couple of days.

I am thrilled to read that you had a great time with us.

Your kind comments have been shared with our entire team, consisting of over 350 employees who all work tirelessly to create memorable experiences for our guests.

We look forward to welcoming you back and please don't hesitate to contact me directly for any assistance you may need.

With warm regards,

Claude

Claude Sauter
General Manager / claude@theslatephuket.com
The Slate

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Reviewed 4 October 2022

No regrets choosing The Slate for our first overseas family vacation ever since the covid pandemic started. We stayed 5 nights here and every day was lovely. We felt so well taken care of and the resort is so full of nature. Special thanks to Sue and her amazing F&B team for making breakfast time so pleasant and comfortable for us, to Laila and Mar for playing and taking care of our kids so well, and Tanya for giving one of the best massages I ever had. We'll definitely be back!

Date of stay: September 2022
Trip type: Travelled with family
Thank Landrover26
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Claude Sauter, General Manager at The Slate, responded to this reviewResponded 6 October 2022

Dear Guest,

Thank you very much for your review and for choosing The Slate for your family vacation after the pandemic. Great to know that you had a fabulous holiday with us. It was a pleasure to have you as our guests.

I am delighted to read that you have enjoyed all our facilities, amenities, and of course the great service provided by our dedicated employees.

We look forward to welcoming you back and please don't hesitate to contact us directly for any assistance you may need.

With warm regards,

Claude

Claude Sauter
General Manager / claude@theslatephuket.com
The Slate

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 September 2022

We stayed at the Slate for 10 nights for our honeymoon, and it was the most amazing experience.

Before we even got to the hotel I was in contact with reception as they sorted us out plug adaptors to borrow, an airport transfer and also let me know they were doing a special set up in our room to congratulate us on our honeymoon.

From when we got picked up by the staff, we knew we had chosen the best place.

Each and every one of the staff were absolutely lovely, and constantly went out of their way to ensure our stay was perfect. The staff at the slate are genuinely the nicest people we have ever met. Nothing is too much trouble and they always go above and beyond expectations.

The hotel itself was also amazing. The grounds are stunning, its extremely clean and well kept, rooms are amazing and no detail has been missed.

The food is excellent too, with a good variety of cuisines at different restaurants and bar areas. We especially enjoyed the Thai cooking class!

A massive thank you from my husband and I, as the Slate really did make our honeymoon perfect. We cannot find one single thing to fault. We hope to be back soon!

Date of stay: September 2022
Trip type: Travelled as a couple
Thank 717lexyw
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Claude Sauter, General Manager at The Slate, responded to this reviewResponded 6 October 2022

Dear Guest,

Thank you so much for staying with us and choosing The Slate for your honeymoon.
I am thrilled to read that you had an amazing time with us.

We believe the experience does not start at check-in, but way before and as soon as you contact us, our team will be fully dedicated to answering all your queries.

Your kind comments have been shared with our entire team, consisting of over 350 associates who all work tirelessly to create amazing experiences for our guests.

We look forward to welcoming you back and please don't hesitate to contact us directly for any assistance you may need.

With warm regards,

Claude

Claude Sauter
General Manager / The Slate
claude@theslatephuket.com

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Reviewed 29 September 2022 via mobile

We just come back from Thailand (phuket), we stayed at The Slate for 7days and absolutely loved it. The people and services and absolutely wonderful. It more of a tropical hotel so the beach isn't at your door step if you like that, you have to walk out of the hotel to go to the beach. Which we did not mind because the the hotel tropical tree and flowers are beautiful. The food is amazing I didn't have one bad experience with food, they have three restaurants on site so you have a lot of choice even for vegetarians. But the most amazing part are the staff they are amazing they are so friendly even to the rude customer who think they own the world. They recommend so many places to go and see and do they immediately informed us that we may it things cheaper if we went somewhere else rather an where most tourists would go to, but only go there if you like local markets.
They hotel is self is clean they decorated it like contemporary art and you so no white tales and clean lines which is the beauty of the hotel. I loved that they had floor boards and no carpet and tiles it actually made feel clean. House keeping are amazing so if some extra just ask. If have kids I would recommend asking for a ground floor room it would be easier. But if your look for a different kind of hotel with 5 star experience then give The Slate a chance and you want be disappointed.
Have lovely holiday.

Room tip: If you have kids ask for a ground floor room. Let them know if have allergies they are very accommodating.
Date of stay: September 2022
Trip type: Travelled as a couple
Thank Binder G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Claude Sauter, General Manager at The Slate, responded to this reviewResponded 6 October 2022

Dear Guest,

Thank you for your wonderful feedback! We are thrilled to know that your stay exceeded your high expectations. Your kind compliments pertaining to the service quality and our food have been shared with all concerned.
With 4 restaurants and 4 bars, the choice is endless.

We are looking forward to hosting your stay again in the hopefully near future. Please feel free to reach out to me directly if I can be of any assistance with your arrangements.

With warm regards,

Claude

Claude Sauter
General Manager / claude@theslatephuket.com
The Slate

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Reviewed 28 September 2022

Great resort, good location on Nai Yang Beach, great staff. When we last stayed at this resort 10 years ago, it was known as the Indigo Pearl. Only the name has changed, service remains the same and the staff are efficient and super friendly and helpful.

Room tip: All rooms, no matter where you are are all good
Date of stay: September 2022
    • Value
    • Location
    • Service
Thank Jakoesgj
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Claude Sauter, General Manager at The Slate, responded to this reviewResponded 6 October 2022

Dear Guest,

Thank you so much for this review and for your return visit to The Slate. This means a lot to us.
I am delighted to read that once again our team exceeded your expectations. A lot of our associates were already here 10 years ago and we believe this is one of the reasons the standards and service remain efficient, yet friendly.

We can't wait to welcome you back (please don't wait 10 years :-) and do contact me directly, and I'll be more than pleased to assist you with the arrangements.

With warm regards,

Claude

Claude Sauter
General Manager / claude@theslatephuket.com
The Slate

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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