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The Slate
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Reviewed 26 May 2022
Amazing hotel & staff

We travelled for the first time after Covid, and lucky to choose the hotel. It was perfect from check-in to check-out. The kids club, Pool, Spa, and the restaurant was all great- and we had a great time with family. Most important was the staff - they went above and beyond to ensure the stay was comfortable. We left the wallet in the hotel, and staff dropped it to the airport with very short notice. This is the best (and unique) hotel we stayed with.
Also the hotel is very sustainable, least use of plastic and wrapper - like it.

Date of stay: May 2022
    • Location
    • Cleanliness
    • Service
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Manuel Mandaglio, Other at The Slate, responded to this reviewResponded 27 May 2022

Dear Rajnish9,

Thank you for your amazing feedback, and you obviously just made our day! We are excited to know that you experienced an impeccable stay, and your kind comments have been shared with the entire team.

Sustainability is important to all of us, and with our large-scale operation, we certainly can make a difference. We also strive to educate all our associates, with the aim that similar initiatives may be implemented as well in the daily local life, and therefore benefit Phuket as a whole.

We hope we may welcome you back in the near future. Please feel free to reach out to me directly, if I may be of any help with your arrangements.

Best regards,

Manuel Mandaglio
Hotel Manager
The Slate

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Reviewed 23 May 2022 via mobile
Best hotel but the beach is so dirty

Great hôtel with perfect room And services but the beach is really dirty !!! We ve been there few weeks ago and this hotel deserve a better beach .. it s full of rubbish:( …. It s a shame cause this is one of the best hotel in Phuket.
Room perfect and services are great … but one of the worst beach

Date of stay: April 2022
Trip type: Travelled with family
Ask Traveler26962475775 about The Slate
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Claude Sauter, General Manager at The Slate, responded to this reviewResponded 24 May 2022

Dear Guest,

Thank you for sharing your experience with other travelers and I am very happy to know that you had a wonderful stay with us and enjoyed our services and facilities.

Unfortunately, we live in a world where single use plastic is still very much around and can be found on Phuket beaches during the monsoon season or right after a storm.

You will be pleased to know that The Slate has taken the pledge to reducing, reusing and recycling single-use plastic in the hotel, with the aim to completely eradicate single use plastic in the resort within next year.

We have our own refillable glass water bottles plant and no longer use plastic bottles, years ago we got rid of plastic straws, we are using only environmentally friendly cleaning products.

We have our very own Worm Farm where we welcome 10,000 guests, small wriggles who digest waste from our hotel operations and return environmentally rich vermicast, which feeds our tropical gardens and therefore we are not using any pesticides.

The above measures are only few of environmental initiatives that we have taken and will continue to do so. Our next step is to involve and educate the local community and help them to understand how important the environment is and how we should protect it for future generations.

I thank you for your concern and we hope to have the pleasure to welcome you back in the near future and please don't hesitate to contact us directly for any assistance you may need.

With warm regards,

Claude

Claude Sauter
General Manager / claude@theslatephuket.com
The Slate

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Reviewed 20 May 2022
Great experience at The Slate

I received the wonderful service and hospitality while I was staying here. It was my first visit here at the Slate which was recommended by my colleagues. I will definitely come again and spend more nights here, and will also recommend your resort to our friends, and family.

Everything was perfect, and I really appreciate the effort of your staffs, especially Choong from F&B who take ownership and show accountability, Ghee (Front) who was willing to help, find the solution and fix the problem for me, and Sarah who provide me a good spa experience, Staff who works at Experience Center is so helpful.

Date of stay: May 2022
    • Sleep Quality
    • Cleanliness
    • Service
Ask gtd553 about The Slate
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Manuel Mandaglio, Other at The Slate, responded to this reviewResponded 21 May 2022

Dear Gtd553,

Thank you for taking the time to share the details of your recent stay, and we are delighted to read that you had a wonderful experience. The best advertising for any enterprise are recommendations among family and friends, and we are sincerely happy that we could live up to the expectations set by your colleagues.

Our associates are our biggest asset, and we are proud to offer genuine hospitality to all our guests. Your kind feedback has been shared with the entire team, and especially with the ones you mentioned by name.

We look forward to welcoming you back during your next travels to the "Pearl of Andaman". Please do not hesitate to contact me directly if I can be of any assistance with your arrangements.

Sincerely,

Manuel Mandaglio
Hotel Manager
The Slate Phuket

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Reviewed 18 May 2022
Fabulous Hotel and Staff!

We had our team meeting in Slate last week. Everything from the point of contact to start organizing the meeting, to the preparation and finally the stay was great! The location is within 10 mins ride from the hotel. Traditional Thailand tin mine decoration that is rustic yet luxe, and the rooms are so beautifully decorated. Totally different from the international chain of hotels i stayed before. I really liked it! We had the chance to have dinner at Rivet and Black Ginger. Fantastic meals and a very interesting way to get across to the Black Ginger restaurant on a pulley raft! :) The staff are always very friendly and helpful. Nothing to complain at all. And there are also many small restaurants/pushcarts and massage shops with really reasonable prices right outside the hotel (at the back near the beach). Best of both worlds! I would really recommend Slate to anyone!

Date of stay: May 2022
  • Trip type: Travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Ask FloKoh20 about The Slate
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Manuel Mandaglio, Other at The Slate, responded to this reviewResponded 19 May 2022

Dear FloKoh20,

Thank you for taking the time to share the impressions of your recent stay, as well as choosing The Slate as your preferred destination for your multi-day corporate event. It was a great pleasure to have you and your colleagues as our guests, and we are thrilled to learn that you had such an impeccable experience.

With over 1,100 sqm of indoor meeting and event space, the majority featuring natural daylight, The Slate offers the ultimate combination between relaxation and possible corporate activities. Furthermore, our vast garden area can as well be converted into creative function space. For possible inquires, please reach out to lalida@theslatephuket.com, our Sales & Event experts will be happy to assist you to tailor your dream event.

We are looking forward to hosting your stay once again whenever your travels lead you back to Phuket. Please do not hesitate to contact me directly for any possible assistance with your arrangements.

Kind regards,

Manuel Mandaglio
Hotel Manager
The Slate

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Reviewed 17 May 2022
Perfect hotel, perfect stay

It was the most beautyful hotel-resort we ever have been and we saw a lot of luxury resorts in the world. everything is very professional and with high quality. we can recommend the slate to 100% and we will come back as soon as possible in 2022.

Date of stay: May 2022
    • Sleep Quality
    • Cleanliness
    • Service
Ask HansJoergS11 about The Slate
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Claude Sauter, General Manager at The Slate, responded to this reviewResponded 20 May 2022

Dear Guest,

Thank you so much for sharing your experience with other travelers here on TripAdvisor. I am thrilled to read that you had a great time with us. Knowing that The Slate is the most beautiful hotel you ever been means so much to us.

Your kind comments have been shared with our entire team, consisting of over 300 employees who all work tirelessly to create memorable experiences for our guests.

We look forward to welcome you back and please don't hesitate to contact us directly for any assistance you may need.

With warm regards,

Claude

Claude Sauter
General Manager / claude@theslatephuket.com
The Slate

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