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“Food tasted ok, but everything else was a disaster”
Review of Everest Restaurant - CLOSED

Everest Restaurant
Description: We, Everest Restaurant. We serve our customers "the very best Nepali & Indian cuisine food", vegetarian food. That will make our customer experience the very Himalayas from our restaurant.
Restaurant details
Description: We, Everest Restaurant. We serve our customers "the very best Nepali & Indian cuisine food", vegetarian food. That will make our customer experience the very Himalayas from our restaurant.
Reviewed 14 January 2018 via mobile

This is going to be a longer story because it is so unbelievable that it can't be told otherwise without going into the fine details. Bear with me.

We went here for dinner today, feeling super hungry after a long road trip from Krabi. Being enthusiastic about indian food and curries in general and after reading the superb reviews about the restaurant, we came with big expectations. The place was not too crowded, being just us and customers on three other tables.

We ordered a beer, a steamed chicken mo-mo as an appetizer, a palak paneer curry with rice and a chicken curry paratha set.
After a painfully long wait (around 45-50 minutes), one of the employees came to notify us that the mo-mo will not be arriving because it is not available today. The other two dishes arrived a couple of minutes later and both of them were not what we ordered. Instead of palak paneer we got vegetable paneer (although the girl who took the order had it written down correctly), while the other dish was not curry based at all, but instead contained pieces of fried chicken and potatoes. The guy apologized and took away the chicken dish promising to bring the correct one in 10 minutes. We were way too hungry at this point, so we decided to keep the paneer dish anyway. Once the correct chicken set arrived, we were surprised to find that the curry contained pork meat instead of chicken. The guy came again and explained how some pork bits must have been mixed by mistake and asured us there must be chicken inside as well. Upon closer inspection, we were able to also find chicken among the pork. For this we received one complimentary portion of chicken curry, which also left a bad impression because it contained quite a few bad pieces of chicken like chewy connective tissue and even a bone. (one of our theories about this was that they were running low on chicken meat, but who knows).

The food itself tasted alright, although it came a bit too spicy for our taste without a warning (most of the other indian and thai restaurants we have been to offered flexible levels of spiciness). Everything else went as wrong as it can possibly go. I would have easily attributed this to bad coincidence or something, one bad apple etc. but let me tell you the worst part: from the other three tables that were occupied this evening, we witnessed a customer from every single one of them complaining about very similar issues: long waits, wrong dishes, too late notice about unavailable items and so on. We really could not come up with a solid theory about how all the employees could collectively do such a bad job about each aspect of the business. The guy who I suppose was the manager and handled the complaints seemed fair and offered appologies, however that does not fix the most terrible first impression we have had with a restaurant in a long time.

Date of visit: January 2018
2  Thank Mermaide217
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kennyphuket a, Owner at Everest Restaurant, responded to this reviewResponded 18 January 2018

thank you for good review. we will change our system for furure.
thanks again
Kenny.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviews (82)
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2 - 6 of 82 reviews

Reviewed 11 November 2017

I can highly recommend this restaurant for authentic Nepalese food. Amazing food and staff. They will prepare the food to your liking, I.e. Not too spicy if that is what you want or truly authentic (where has my tongue gone) spicy. I enjoyed my meal so much. I need to go back for a repeat performance.

Date of visit: November 2017
1  Thank Maceande
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kennyphuket a, Owner at Everest Restaurant, responded to this reviewResponded 22 November 2017

Thank you for your kind. we hope , we will see you again next visit.
thanks.
kenny Or kumar

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 September 2017 via mobile

We ordered momos,khaja set and Paratha set!!
And there was different varieties in each set. Wow Food was so good. And the drinks as well especially "lassi"
Recommended this place for best nepali food.

Date of visit: September 2017
1  Thank Sa P NA A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kennyphuket a, Owner at Everest Restaurant, responded to this reviewResponded 23 October 2017

Thank you very much for your kind. you are most welcome to our restaurant.
best regard.
kenny & Kumar

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Reviewed 19 July 2017 via mobile

We were there for honeymoon last week and were fed up with the thai taste till we found this awesome place. Enjoyed every bite of nepali thali set. If u r looking delicious nepali and indian cuisines at a very cheap price then, i would recommend Everest restaurant .The staffs are also very friendly. We are very happy with their service.

Date of visit: July 2017
1  Thank Sur D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kennyphuket a, Owner at Everest Restaurant, responded to this reviewResponded 24 August 2017

Thank you for your best review. if you have chance please welcome again & enjoy our Nepali food.
best regard.
Kenny & gita

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Reviewed 10 May 2017 via mobile

My husband and I went with friends for dinner as we saw the restaurant was rated highly on Tripadvisor and we certainly were not disappointed. We all tried one of the Nepalese sets and every meal was amazing. Both food and drinks were well priced and service was fast. The restaurant may be small but we thought it was a great find in Kata Beach.

Date of visit: May 2017
Thank Paul_Ange64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kennyphuket a, Owner at Everest Restaurant, responded to this reviewResponded 22 May 2017

Thank you for writing best review for our restaurant. we are happy to see you next trip too. all the best
Kenny.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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