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All reviews pool bar short cut short walk owners and staff self catering air conditioning rooms are immaculately clean good size whole complex an extra pillow steep path pool side holiday destination just returned from a fantastic holiday offer breakfast breathtaking sea view lovely suite
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Reviewed 18 August 2017 via mobile

We've just got back from a weeks family holiday in Crete. We've never been here before and stayed at the Sunrise Suites as a base for travelling around the West of the island. We couldn't fault the accommodation. From the minute we arrived all of the staff were so friendly, welcoming and helpful. We stayed in a maisonette that was very clean, had two balconies, two bathrooms and a small kitchen area. The pool was very clean, there were ample sunbeds and toys and inflatables for the children to use too. The pool bar does drinks and toasties as well as ice lollies and the staff keep you topped up with complimentary glasses of cold water. There's always staff around who can offer advice on where to visit and places to eat. The free wi-fi works very well too. The views over the bay are lovely, the apartments are fantastic and the owners and their staff are brilliant. We're definitely going to be returning!

Date of stay: August 2017
Trip type: Travelled with family
1  Thank Steven C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 August 2017 via mobile

We visited sunrise suites for a week in May and we count ourselves very lucky to have found this place.

Everything was perfect and I've not got a single fault to say. We arrived fairly late on the first day but this was no problem, Espi was waiting for us after checking our arrival time herself and made sure she was available personally to show us to our room where we were greeted to an ice cold bottle of water. Fortunately for us, there was a better suite available and we were upgraded for the first four nights of our stay to a room with beautiful views over looking the bay.

The rooms and grounds were spotless and very well maintained, the pool was great and temperature was just right!

The staff were amazing and friendly and went out of their way to ensure you had everything you needed including regular cold water top ups when you are sat around the pool area.

All you have to do is read all of the reviews on here to know that this is one of the best places you'll ever stay. There's so much more positive things I could say but you really just need to come and visit and see for yourself, you will not be disappointed and we will definitely be returning.

Thanks to you all for an amazing stay.

From Josh and Sarah

Date of stay: May 2017
Trip type: Travelled as a couple
1  Thank Jrtrawe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 August 2017

We spent a week at the Sunrise Suites in July 2017. As a result of our flight getting in late we didnt arrive at the resort until after 11pm, inspite of this Reina was there with a warm welcome, bringing us up to our room, she took the time to show us around, even showing us how the air conditioning worked, also a nice touch was having some water chilling in the fridge. The room itself was spotless, with beautiful views from the balcony over the bay and mountains to the side. Our room was kept immaculate throughout the week, with regular change of towels and sheets. Breakfast was served on a terrace overlooking the sea, they offered a choice of a fry, cereals, a variety of cold meats and breads, yoghurt, dried and fresh fruit, fruit juices, tea and coffee. There was also drinks and snacks available until 11pm at the poolside bar, and the staff provided glasses of iced water to anyone using the pool facilites (topped up regularly). We chose to stay here after seeing the excellent reviews Sunrise Suites received, and after spending a week there we can see they were well deserved! The only caution I would have is that the walk into Kalyves, although short, is quite steep on the return leg, so if you have any mobility difficulties this should be a consideration. However the staff went out of their way to be both helpful and friendly, always with a warm smile, they provided an excellent service. Thank you for making our stay so enjoyable! Sue, Paul, Laura and James :)

Room tip: Views are amazing from the top floor.
Date of stay: July 2017
  • Trip type: Travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank sue k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 August 2017

Had an a amazing week with my family here at Sunrise suites.a lovely warm welcome on arrival from Reina.
Our rooms were lovely with air con and safe included. What amazing views of the bay and Kalyves.The room was spacious , well equipped, and comfortable and was spotlessly clean.the standard of hygiene throughout our stay was faiultless, The owners Kostas and Espi were delightful,, so helpful throughout our stay , nothing was too much trouble.The whole staff team were equally delightful. i would give this a rating of ten stars if that were possible.Outstanding!!!

Room tip: ask for a room with a sea view
Date of stay: July 2017
  • Trip type: Travelled with family
    • Rooms
    • Cleanliness
    • Service
4  Thank guymorthen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 July 2017

Just returned on the 29th July 2017 from a family holiday having booked 3 double rooms.We received such a wonderful warm welcome ,nothing was any trouble for the staff.Full of information and advise, always so pleased to see us and enquire about our day.All rooms have a beautiful view of the bay and the sunsets are breathtaking.Yes there is a steep path (shortcut) but you wouldn't get the views without it and its only 10 mins to the centre so well worth it.Everywhere is spotlessly clean including pool,rooms,bed linen etc and has all the basic equipment you need for a holiday i..e hair dryer, kettle,free air conditioning, wi fi.Wonderful service at the pool bar of drinks and snacks, and breakfasts are served on the upstairs terrace if required.We simply couldn't find any fault with anything.We have stayed at 5* hotels before, but prefer this any day.Deserves 5 stars for the customer service of all the staff never mind the extras.
Just want to say a big heartfelt THANK YOU !!
We will return for sure.
Guy &Susan

Room tip: All rooms have beautiful views, some have more steps
Date of stay: July 2017
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
2  Thank susandmorthen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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