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Simeon M
Sheffield, United Kingdom

Exceeded expectations

4.0 of 5 bubblesReviewed 17 Oct 2022via mobile
Superb location. Historic building in the heart of a charming town.
'Junior Suite' was a very generous sized room and it was a pleasure to return to it after trips exploring the area.
We went at a quiet time so the hotel had a calm and peaceful atmosphere. The staff team were pleasant but unobtrusive.
Breakfast was plentiful.
Date of stay: October 2022
Trip type: Travelled as a couple
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      Reviews (119)
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      2 - 7 of 119 reviews
      Reviewed 14 July 2020

      What a total disaster this so called "hotel". The rooms are in urgent need of total renovation but please start with new beds, linens and pillows. We did not/could not sleep because of the horrible mattress and pillows. No extra toilet roll in the bathroom! Why? Breakfast is OK, nothing special. The place looks runs down, clean up!
      We got a lecture about wearing a face mask BUT no one did! We had to use the public bathroom in the cellar (as there was no toiletpaper in the room) and I would not advice anyone to go down there.....you are not alone....

      Date of stay: July 2020
        • Sleep Quality
        • Cleanliness
        • Service
      1  Thank Willem v
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed 15 September 2019

      Large very traditional hotel with large staircase ( no lift) and lovely big rooms. The hotel has no parking but there is street parking available. The breakfast was good with a good selection of items.

      We all loved the character of the building and found the staff most helpful. A great experience snd just minutes away from Limoux's lovely central square where you can watch the world go by.

      Date of stay: September 2019
        • Value
        • Rooms
        • Service
      Thank Mike L
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      castaing s, Gérant at Grand Hotel Moderne et Pigeon, responded to this reviewResponded 24 December 2019

      Dear Mike L,
      Thank you for sharing your experience at the Grand Hôtel Moderne et Pigeon.
      We are delighted to know that you have enjoyed the brekfast and found our staff helpfull.
      Sorry that because of the listed elements (wonderful staircase, frescoes etc..) we are not able to offer a lift. But we try always to help with laggage when needed.
      The parking outside the hotel offers easy parking.
      We look forward to your next visit.

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed 18 August 2019 via mobile

      Nice hotel close to main square. Good large room with plenty of room to lay out two suitcases. Room had two double beds. Mini bar fridge in room but no kettle. Had a aircon thermostat but very poor delivery of cool air. Double windows that opened out to allow for fresh air. Good free WIFI. Secure holding shed for bicycles. Had quite a good meal in the hotel restaurant. Disappointing to receive a bill for 5 Euros to have water with our meal. Fair enough to pay for our glasses of wine ~but to pay for water as well is a bit over the top. Arrived in town on a midweek public holiday. No stores open ~ensure you take note of the pin number for the front door as the hotel is also locked up during the afternoon.

      Date of stay: August 2019
      Trip type: Travelled as a couple
      2  Thank grstoward
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      castaing s, Gérant at Grand Hotel Moderne et Pigeon, responded to this reviewResponded 22 August 2019

      Dear grstoward,

      Thank you for taking the time to post your review of the Logis hotel Moderne et Pigeon.
      While it is a pleasure to know that you enjoyed our interiors, we are sorry to hear that some elements of your stay did not meet your expectations.
      We fully understand you were surprised to find mostly closed on a ‘midweek public holiday’. It was the long weekend of the 15th of August, when everybody is on holidays and therefore, most of France is closed.
      You were surprised to be charged for the water in the restaurant. We are sorry, our staff did not clearly explain that we use filtered water rather than bottles of mineral water. These may look like tap water, but are not. Of course, tap water is also available, free of charge...
      We very much appreciate your comments and have shared them with the service team in order to avoid this happens again. We hope that we will have the pleasure to welcoming you again when we may have the opportunity to restore your faith in the Moderne et Pigeon.

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed 4 August 2019

      We had to find a hotel in Limoux at the last minute and booked this one as it is central. We were arriving late and so the (very helpful) young man at the reception called me to give me the codes for entering the hotel.
      The hotel itself is in a fabulous old building, centuries old, and full of charm and fabulous old features. The room was large, airy, well equipped (air-conditioning) and had a good bathroom. The breakfast was very good with a good selection of home-made jams. The location is really convenient to the town centre and all the nearby restaurants, town square and Friday market.
      If you like charmless, bland, chain hotels, then this is not for you, but if you want to stay in a building that has centuries of history and fabulous decor, then don't hesitate. The staff were also very friendly. A similar room in the centre of Paris would cost hundreds of Euros. This lovely hotel is great value for money.

      Date of stay: July 2019
      • Trip type: Travelled with friends
        • Location
        • Rooms
        • Service
      Thank Wack t
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      castaing s, Gérant at Grand Hotel Moderne et Pigeon, responded to this reviewResponded 8 August 2019

      Dear Wack t,

      Thank you for posting a fabulous five star review of your stay at the Logis Hotel Moderne et Pigeon in Limoux.

      We are delighted that you enjoyed staying in our centrally located, historical hotel with spacious guest rooms and many original features.

      We very much appreciate your kind comments and look forward to welcoming you back for many more stays to come...

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed 26 July 2019

      Thank you so much for a brief but comfortable stay in your wonderful hotel. I can’t quite believe that Limoux hosts such a treasure in the middle of town. Waking up to the sounds of the market setting up was such a joy!

      For those who find this annoying I suggest you go to a hotel in the country, this is typical french life!
      We arrived late at night after a very long hot day of travel.
      We had the codes to get through the beautiful 15th century door, just needs a bit of a push, can’t quite believe that would ruin someone’s stay!!

      You walk into a fabulous hallway and turn back time, the magnificent stone stairs lead up to the rooms, NOT steep, and easy to ascend. A lift would absolutely ruin this beautiful building..for those who really need a lift in their lives I suggest you go to a another more modern hotel. There are plenty about.
      Air conditioning worked a dream. Lovely fresh bed linen and towels..
      Yes, the bedrooms may need a bit of modernising but I found it extremely comfortable..it’s difficult to modernise such a beautiful building without spoiling the feel and then of course the prices would be sky high!
      We paid 50 euros each in high season.. such a good price for chance to step back in time in this historical building that luckily has not been spoilt by an awful renovation, which is so often the case..
      Breakfast was perfect, some lovely home made jams fresh fruit yogurts toast, fresh hams cheese, croissants. Abundant! Very good coffee and tea..
      Lovely staff, very helpful, knowledgable and proud of the history of their hotel.

      I highly recommend for those who love authenticity, historical places and good service, who can also detach themselves from the modern idea that everything has to be perfect 100% of the time and who don’t focus on minor foibles that could ruin an otherwise perfect stay. 🙂

      Date of stay: July 2019
      Trip type: Travelled with friends
      Thank ssaragi
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      castaing s, Gérant at Grand Hotel Moderne et Pigeon, responded to this reviewResponded 27 July 2019

      Dear ssaragi,

      It is such a delight to read your fabulous review of the Logis Hotel Moderne et Pigeon; thank you so much for sharing your experience.
      We are delighted to know that you have enjoyed our historical building, the air-conditioned room, our breakfast with home made jams, fruits, fresh ham, cheese, fruit, yogourts etc..and our staff.

      We very much appreciate your comment and look forward to welcoming you again during your next trip to Limoux.

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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