Location location location ! Best location you can get , 5-7 min walk to cable car . Superb female (are we allowed to say this) receptionist, the men not so helpful. Lovely room but tricky for family of 4 with only one toilet and one shower . Rooms were actually too hot and after requesting fans these were given (but many plugs in room didn’t work).
Great dinners if you’ve got no dietary preferences don’t expect them to care or cater for you - my preferences were entirely and absolutely ignored (being lactose intolerant ) despite writing it down and despite mentioning my allergy when giving orders for dinner which had to be made at breakfast!! So we felt a bit hard done by, having paid full rate but not being accommodated .
Also rather annoying that you must pay €5 per bottle of sparking water that is plonked on your table and opened when the Dolomites water is free from the tap and amongst the best in the world
Breakfast was extremely poor, not much variety . Eggs were served as if cooked by a 3 year old , messy , no garnish and just very little variety from buffet . No replenishment either . When items were finished that was that even if it was nowhere near end of breakfast .
The hotel is otherwise relaxing and tranquil , nice to have the sauna . I’m sure it’s gorgeous in winter !