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Reviewed 30 May 2018

My wife and I stayed here with our Daughters family and we we booked two family rooms which was great as we had adjoining rooms, so when the children were asleep we were able to socialise in our room. The hotel is a short walk to the Park and very quiet at night. The service was good and everyone was very helpful.
The hotel does have a strange layout, we were on the ground floor with access via a lift, but you had to go to the second floor to use stairs down to the park. The same for the Swimming pool although it on the ground floor you have to go through reception and down in the lift. The Swimming pool was warm but there is no shallow end for small children. Also the changing rooms are limited and you may have to wait for one to become vacant. All in all I would still recommend this hotel.

Room Tip: Back of the hotel was very quiet
Stayed: May 2018, travelled with family
Thank Alan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 May 2018 via mobile

Hotel staff said nothing could do as use outside cleaning company. Rubbish customer service received. We’re given a voucher to use in park but unable to top up the voucher in the shop so have to waste part of the voucher

Stayed: May 2018, travelled with family
1  Thank nikkicooper100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Team_DisneylandParis, Guest Experience Team at Disney's Newport Bay Club, responded to this reviewResponded 5 June 2018

Dear Nikki,
Thank you for writing a review about your recent stay in Disney's Newport Bay Club.


We are so sorry to hear about your misadventures during your stay. Please contact our Guest Communications department at dlp.guest.communication@disney.com. Please explain what happened and they will get back to you as soon as they can.


We still hope we will have the pleasure of seeing you back again in Disneyland Paris.


Regards,
Lexi
Guest Experience Team – Disneyland® Paris

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 May 2018

This was a great place to stay whilst visiting Disneyland. There is an indoor and outdoor pool which are both great pools. It was good to be able to swim with our 4 year old grandson in the afternoons when he was a bit tired of walking and in fact he learnt to swim. The restaurants and bars are very comfortable and the service was excellent.

Stayed: April 2018
Thank jec112014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 May 2018 via mobile

We had a great stay here again. The rooms our lovely and the beds are comfortable. The cleaners came in everyday. The breakfast was buffet and lots to chose from. IN the lobby every morning was a disney character which you lined up to see which was not to bad. The shop was great and found cheaper on stuff than in the park. The staff was helpful and always smiling and great with the kidsx We will come back here again as we love this hotel.

Stayed: May 2018, travelled with family
Thank Joanne L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 May 2018

Stayed for 5 nights and despite the massive size of the place we found our room to be quiet and peaceful, modern and well kept. In the mornings and evenings it wasn't flooded with guests everywhere but obviously busy. Our room was well looked after by the maids. I thought the decoration of the rooms was high and definitely added to the experience of staying there.

We had an issue with the Air Con not working in the room but it was resolved the next day without bother.

Food and drink in the bar was better than expected and decent value compared to some of the offerings in the nearby Disney Village.

  • Stayed: May 2018, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Paul B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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