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All reviews westin resort family suite water slides lagoon pool kids club aqua park all ages bowling alley golf course great facilities family vacation da luigi beautiful beach unique experience beach restaurant health club half board
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Reviewed 14 August 2022 via mobile

As a family of 5, we visited the Westin Resort for 10 nights in early August 2022. It’s an expensive resort but definitely worth a visit! I’ve broken down this review into different categories for ease of reading:

ATMOSPHERE:
Greece is a very friendly country and everyone wants to help you out. This was definitely reflected in the hotel - staff were always around if you needed anything and always said ‘ya sas’ (hello)! The hotel itself is HUGE but everything is designed in a way that it feels quite private. We never witnessed any fights for pool chairs and we were always able to find at least a couple whenever we needed them. Massive shoutout to Victoria and Chryssi from the Healthclub, who ran the midday games at the pool and dodgeball! I cannot put into words how much fun they made these activities! They were inclusive of everyone, old and young, and their energy added to the competitiveness of the games! I’ve seen their praise in other reviews and they deserve all of it! They really made an effort to say a proper “till we meet again” (not bye) to all the kids and their parents when they were leaving too, which definitely led to some tears!

FOOD:
Though seemingly expensive, food here is incredible! As vegetarians, we felt there was good choice in a quite a few of the restaurants (namely, Morias, Nargile, 1827 and Da Luigi). Souvlakrie made us a vegetarian pitawrap that was incredible, and I do get the sense that had we asked, some of the other places may also have catered for us. I do feel that the restaurants here are a bit behind the times in that meat substitutes aren’t used as much (1827 did have a vegan burger made with a beyond meat patty), so it would be nice to see more of these soya based substitutes in future - we tried vegan gyros made from soya in Kalamata and this kind of thing would be nice in the hotel complex! There were also a good range of different drinks in all the food/drink places and the pool bar (yes… you could have a drink whilst in the pool!!) was a nice touch!

POOL/BEACH:
There are multiple pools across the hotel and a water park area with slides too! We were always able to find deck chairs when needed. Large inflatables are not allowed, and balls are only allowed in the Westin pool with a net. This actually meant that the pools were quite peaceful and more relaxing than at other resorts we’ve been to! The sand at the beach was HOT but once you’ve run across into the sea it’s the perfect temperature! When we were there the waves were quite rough - probably not ideal for paddleboarding, but we were informed that in the mornings the sea is a lot calmer - we were always by the pools in the mornings though!

ACTIVITIES:
I really don’t think you could get bored in this hotel. There’s so much on offer and it’s very easily accessed through the ‘Costa Navarino’ App. We did find booking on the app wasn’t that easy though and it was much easier to find all the information on the app and then call to book. During our trip, we played pool games, dodgeball, tried virtual reality and went diving. I would highly recommend diving - Eleni and the team at the dive centre are very welcoming and their passion for diving comes through! You can try diving, get a PADI qualification or go for dives if you are already qualified! Whilst there are other water sports at the hotel, we tried these elsewhere (simply because we spotted them when we went to visit another beach!) and so I cannot comment on the onsite facilities. We would also have had tennis and golf lessons had we organised ourselves a bit better! Definitely book these at least a couple of days in advance!

Overall we had an amazing experience at the Westin in Costa Navarino and would absolutely love to return!

Date of stay: August 2022
Trip type: Travelled with family
Thank RiyaP_2000
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Jirayr Kececian, General Manager at The Westin Resort, Costa Navarino, responded to this reviewResponded 4 weeks ago

Dear RiyaP_2000,

Thank you for choosing us for your stay, as well as for the comments you shared with TripAdvisor readers.

We appreciate your positive comments regarding our beautiful resort but also for the excellent activities and dining options that we offer.

We are glad that you and your family had a special stay with us and that you have enjoyed the family activities. I assure you that I will personally convey to our team your encouraging feedback.

We hope to have the pleasure of hosting you soon in Costa Navarino for another perfect stay.

Sincerely,

Jirayr Kececian

Regional Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 August 2022 via mobile

The resort is in the middle of nowhere so I cannot say that I have experienced Greece per se but it’s Westin so you sort of know what you are paying for. There are clearly a lot of people here, but by the pool it doesn’t feel like it. Food wise, we did the €35 per day Dine Around facility which I recommend. The booking system for the restaurants seems slighty haphazard in that on the day we got here we were struggling to get booked anywhere, yet the Italian was virtually empty before 7.30 pm most days. The fullback is the buffet which is good if slightly boring. Flame is the best restaurant. As good as I have eaten in London. The golf facility is good. Practice area empty most days. The gym perhaps needs more closely monitoring. On the day I was in there, kids were using the equipment unsupervised with no shoes on and swimming costumes. The lifts could perhaps do with a clean daily, but all in all a very nice, if expensive weeks break. Sea view room with dine around (no drinks included BTW) will run to close to €5k when drinks are added which is pricey for just a couple.

Room tip: Book restaurants when you arrive but called the reservations line rather than use the app.
Date of stay: August 2022
Trip type: Travelled as a couple
Thank SimonN140
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Jirayr Kececian, General Manager at The Westin Resort, Costa Navarino, responded to this reviewResponded 4 weeks ago


Dear SimonN140,

It is a great honor for us that you chose The Westin Resort Costa Navarino for your holidays.

We truly thank you for your support and for taking the time to share your review on TripAdvisor!

We are pleased to read that you were satisfied with your stay and that you enjoyed the award-winning golf courses. Your words come as a great reward for our commitment to constantly offer exceptional experiences to our guests.

We also appreciate your kind words about our top quality Food and Beverage outlets and the activities for our valuable guests.. We will make sure to pass your comments to the entire Team.

We hope to have the pleasure to welcome you back to our resort and deliver yet another memorable stay.

Sincerely,

Jirayr Kececian

Regional Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 August 2022

Most people say it’s an “oasis” when in reality it’s stayed exactly the same for about a decade now. Yes, it’s still pretty awesome for a vacation, but it’s definitely not value for money. The only thing still keeping it relevant is the popularity it gained as a luxury destination a decade ago.

Date of stay: July 2022
Trip type: Travelled with family
Thank pandorasboxxx
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
JIRAYR Kececian, Γενικός Διευθυντής at The Westin Resort, Costa Navarino, responded to this reviewResponded 11 August 2022

Dear pandorasboxxx,

Thanks a lot for sharing your experience with us in TripAdvisor.

We appreciate your comments in regards to our premises.Costa Navarino is a family friendly resort offering what is needed for a relaxing vacation.

We have well noted your constructive feedback about various improvements.

We have a repeat guests' ratio of 60% during this summer. Our two key success factors are the quality of our associates and the compelling value proposition. Though, we will act after your review.

We hope to have the opportunity and accommodate you again in the future.

Kind regards,

Jirayr Kececian

Regional Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 August 2022 via mobile

Since visiting the westin resort in costa navarino I have been exceptionally pleased with the facilities and especially the service. Two of the places I highly recommend are 1827 bar and the lagoon pool.. Every waiter/waitress was extremely welcoming and forthcoming but the one person that stood out to me was Aggelos Koulis and Akrivi being especially kind and always taking care of my needs along with everyone else on top of their busy schedules. Similarly at 1827 the staff consistently had a positive and providing excellent service with people like Aristea Sakka and Giota.
The service was excellent and I am very pleased

Date of stay: August 2022
Trip type: Travelled with family
1  Thank FarAway12065618063
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Jirayr Kececian, General Manager at The Westin Resort, Costa Navarino, responded to this reviewResponded 12 August 2022

Dear FarAway12065618063

It is with utmost joy that we get such wonderful feedback from you.

We appreciate a lot your kind comments about the top-quality of our services.

We are also glad about your positive feedback regarding our associates named by their names and I will share it with the whole team.

We hope to have the pleasure of hosting you again in Costa Navarino soon for another memorable stay.

Sincerely,
Jirayr Kececian
Regional Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 August 2022 via mobile

I would highly recommend this resort. It feels premium, very good staff, nice facilities and decent value for money. The restaurant selection is good and the choice of high end nearby golf courses is a real bonus to the overall offering. There is a choice of pools, including an indoor option if you want a break from the heat outside. The health club run by Eleanor and her team is great too. Top marks! We would certainly go back when we next visit the region.

Date of stay: August 2022
Trip type: Travelled with family
Thank Stefan H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
JIRAYR Kececian, Γενικός Διευθυντής at The Westin Resort, Costa Navarino, responded to this reviewResponded 11 August 2022

Dear Stefan H,

Thanks a lot for sharing your recent experience with us on TripAdvisor.

We are pleased to read that you were satisfied with your stay and the high standards of our amazing resort and we will surely pass your inspiring feedback to our team.

We also appreciate your comments about our Westin Workout, the excellent dining options of our restaurants, our award winning golf courses and the quality of our facilities.

We hope to have the pleasure of welcoming you back to Costa Navarino again in the near future!

Kindest Regards,

Jirayr Kececian

Regional Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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